Unit 2- INTRODUCTION TO MANAGEMENT

Question 1

What is management?

Answer 1

Interrelated tasks of planning, organizing, leading and controlling.

accomplishing tasks through the use of people.

Question 2

What is interpersonal roles?

Answer 2

interact well with everyone, acting as a middle person between employees, groups and build good relationships with the teams.

Question 3

What are the three roles?

Answer 3

Interpersonal roles, information rules, decisional rules

Question 4

What is informational roles?

Answer 4

ability to gather and provide timely and accurate information to the employees so everyone is aware of the latest development of the company and its environment

Question 5

What is decisional roles?

Answer 5

refer to the act of making good decision for the benefits of the company.

Question 6

What are the 4 management functions?

Answer 6

Planning, leading, organizing and controlling

Question 7

What is planning?

Answer 7

establishing goals and determining the best way to achieve the goals.

Question 8

What is leading?

Answer 8

Process of guiding and motivating employees to work towards company’s goals.

Question 9

What is organizing?

Answer 9

The process of arranging resources to carry out the company’s plans.

Question 10

What is controlling?

Answer 10

The process of measuring progress of the company’s goals and correcting if results are not as expected.

Question 11

What is the plan under planning function?

Answer 11

Strategic plans

Question 12

What is strategic plan?

Answer 12

Involves in making decisions for a long term goal and strategies of a company.
- They are the major targets or end results for a company. that relates to long term survival, growth and value of a company.

Question 13

Who are involved in the organizing function?

Answer 13

Top managers, middle managers and first line managers.

Question 14

What is organizing function?

Answer 14

assigning tasks, grouping tasks into

departments, and allocating resources to departments.’

Question 15

Explain more about organizing function

Answer 15

*Managers create the structure of
working relationships between organizational
members that best allows them to work together and
achieve goals.

• Managers will group people into departments according to the tasks performed.
• Managers will also lay out lines of authority and
responsibility for members.

Question 16

What are the three types of leadership?

Answer 16

Autocratic, democratic and laissez-faire leadership

Question 17

What is autocratic leadership?

Answer 17

Managers makes decisions and issues direction down to subordinates.

Employees have no freedom to make any decisions.

Question 18

What is democratic leadership?

Answer 18

Managers shares decision making authority.

but they will still make the decisions

can change decision if needed.

Question 19

What is laissez-faire leadership?

Answer 19

Manager acts as an adviser or a supporter.

will offer help when needed.

letting the staffs adjust on their own and they are free to make the decisions.

Question 20

What is the difference between management and leadership?

Answer 20

Management: rational, intellectual and practical side of guiding staffs. involves position power from the position in the company. people work for them.

Leadership: inspirational, visionary and emotional side of guiding staffs. involves personal power from their own unique attributes. people follow them.

Question 20

What is the difference between management and leadership?

Answer 20

Management: rational, intellectual and practical side of guiding staffs. involves position power from the position in the company. people work for them.

Leadership: inspirational, visionary and emotional side of guiding staffs. involves personal power from their own unique attributes. people follow them.

Question 21

Explain the controlling function

Answer 21

monitoring employees’ activities, keeping the
organization on track toward its goals, and
making corrections as needed

Question 22

What are the 4 management skills a manager should have?

Answer 22

Interpersonal, technical, conceptual and decision-making skills.

Question 23

What is interpersonal skills?

Answer 23

managers ability to interact well with everyone, to act as a liaison between employees, groups, and teams, to understand them, and to motivate employees to achieve better results.

Question 24

What is technical skills?

Answer 24

abilities and knowledge that

enable managers to use a variety of techniques to achieve their goals.

Question 25

What is conceptual skills?

Answer 25

a manager’s ability to understand the relationship of parts to the whole as well as his or her ability to think
abstractly and formulate ideas.

Question 26

What is decision-making skills?

Answer 26

manager should be able to recognize a situation, analyze the problem, consider several alternatives, and select the best option for the company’s
benefit.