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Business > Unit 2 HR > Flashcards

Unit 2 HR Flashcards

1
Q

Define Motivation

A

The reason why employees want to work hard and work effectively for the business

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2
Q

Define wage

A

Payment for work, usually paid weekly

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3
Q

Define a salary

A

Payment for work usually paid monthly

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4
Q

What is commission?

A

Payment relating to number of sales made

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5
Q

What is profit sharing?

A

A system whereby a proportion of the comany’s profits is paid out to employees

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6
Q

What is a bonus?

A

An additional amount of payment above basic pay as a rewark for good work

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7
Q

What is performance related pay?

A

Pay what is related to the effectiveness of the employee where their output can easily be measured

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8
Q

What is share owenership?

A

Where shares in the company are given to employees so that they become part owner in the company

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9
Q

What is an appraisal?

A

A method of assessing the effectiveness of an employee

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10
Q

What are Fringe benefits?

A

Non-financial rewards given to employees

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11
Q

What is Job satisfaction

A

The enjoyment derived from feeling that you have done a good job

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12
Q

What is Job rotation?

A

Involves workers swapping round and doing each specific task for only a limited time and then changing round again

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13
Q

What is Job enlargement?

A

Where extra tasks of a similar level of work are added to a worker’s job description

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14
Q

What is Job enrichment?

A

Involves looking at jobs and adding tasks that require more skill and/or responsibility

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15
Q

What is Organisational structure?

A

The levels of management and division of responsibilities within an organisation

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16
Q

What is Chain of command?

A

The structure in an organisation which allows instruction to be passed down from senior management to lower levels of management

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17
Q

What is The span of control?

A

The number of subordinates working directily under a manager

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18
Q

What are Line managers?

A

They have direct responsibility over people below them in the hierarchy of an organisation

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19
Q

What are staff managers?

A

Specialists who provide support, information and assistance to line managers

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20
Q

What is delegation?

A

Giving a subordinate the authority to perform particular tasks

21
Q

What are leadership styles?

A

The different approaches to dealing with people when in a position of authority (autocratic, laissez faire or democratic

22
Q

What is Autocratic leadership?

A

Where the manager expects to be in charge of the business and to have their orders followed

23
Q

What is democratic leadership?

A

The managers get other employees involved in the decision making process

24
Q

What is Laissez faire leadership?

A

Making broad objective of the business known to employees, but then they are left to make their own decisions and organise their own work

25
Q

What is a trade union?

A

A group of workers who have joined together to ensure their interest are protected

26
Q

What is a Closed shop

A

All employees must be a members of the same trade union

27
Q

What is Recruitment?

A

The process from indentifying that the business needs to employ someone up to the point at which applications have arived at the business

28
Q

What is a Job analysis?

A

It identifies and records the responisbilities and tasks relating to a job

29
Q

What is a Job description?

A

It outlines the responsibilities and duties to be carried out by someone employed to do a specific job

30
Q

What is a Job specification?

A

A document which outline the requirements, qualifcations, expertise, physical characteristics, etc for a specified job

31
Q

What is Internal recuitment?

A

When a vacancy is filled by someone who is an existing employee of the business

32
Q

What is External recruitment?

A

When a vacancy is filled by someone who is not an existing employee and will be new to the business

33
Q

What is part-time?

A

Employment which often is considered to be between 1 and 30-35 hours a week

34
Q

What is Full-time

A

Employees will usually work 35 hours or more a week

35
Q

What is induction training?

A

An introduction given to a new employee explaining, the firm’s activities, customs and procedures and introducing them to their fellow workers

36
Q

What is On-the-job training?

A

It occurs by watching more experienced worker doing the job

37
Q

What is Off-the job training?

A

Being traind away from the workplace, usually by specialist trainers

38
Q

What is the Workforce planning?

A

Establishing the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required

39
Q

What is Redundancy?

A

When an employee is no longer needed and so loses their job. It is not due to any aspec of their being usatisfactory

40
Q

What is Ethical decision?

A

A decision taken by a manager or a company because of the moral code observed by the firm

41
Q

What is an industiral tribunal

A

A legan meeting which consider workers’ compalints of unfair dismissal or discrimination at work

42
Q

What is a contact of employment?

A

A legal agreement between employer and employee listing the rights and responsibilities of workers

43
Q

What is communication?

A

Is when a message from the sneder to the receiver, undertands the message

44
Q

What is the message?

A

The information or instructions being passed by the sneder to the receiver

45
Q

What is internal communication

A

It is the communication between members of the same organisation

46
Q

What is external communication?

A

The communication between the organisation and other organistations or individuals

47
Q

What is the medium of communication?

A

The method used to send a message, for example, a letter is a method of written communication and a meeting is a method of verbal communication

48
Q
A

Business (4 decks)

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