UNIT 2 - Confidentiality, Conflicts of interest, Undertakings and Duties to Third Parties Flashcards
A solicitor is acting for the claimant in a contract dispute. Shortly before the final hearing, the defendant’s brief to counsel in the case is delivered to the solicitor’s office by mistake.
What should the solicitor do?
A) Read the brief and then make the client aware of any of the contents which are material to the client’s matter.
B) Immediately return the brief to the defendant’s solicitors without reading it.
C) Read the brief and then make use of its contents at the final hearing.
D) Ask the client for instructions on whether to return the brief.
E) Destroy the brief without reading it.
CORRECT ANSWER B - Where a solicitor receives confidential information by mistake, immediately on becoming aware of the error, the solicitor must return the papers to the originating solicitor without reading them or otherwise making use of their contents (Ablitt v Mills & Reeve [1995]). Paragraph 6.4 (d) provides for an express exception to the duty to disclose information material to a client’s matter when such information is mistakenly disclosed via a privileged document.
A solicitor drew up a will for a client. The terms of the will appointed the client’s widow as executor and left the entire estate to the client’s son. The client died last week. The client’s son contacts the solicitor and explains that he is in debt and that he urgently needs proof that he will soon receive an inheritance to show to his main creditor otherwise the creditor will start bankruptcy proceedings against him. The son requests a copy of the will.
Which of the following best explains how the solicitor should respond to the request?
A) Immediately email a copy of the will to the son because this is in the client’s best interests.
B) Immediately email a copy of the will to the son because the solicitor’s duty of confidentiality ceased on the client’s death.
C) Offer to immediately write a letter to the creditor confirming that the entire estate will pass to the son because the duty of confidentiality only arises in respect of a copy of the will itself.
D) Ask the widow for consent to release a copy of the will because the duty of confidentiality has passed to the widow.
E) Immediately email a copy of the will to the son because the need to avoid bankruptcy proceedings is an example of the disclosure of confidential information being required by law.
CORRECT ANSWER D - The duty of confidentiality in Paragraph 6.3 extends to current and former clients and survives death of a client. On death the duty of confidentiality passes to the personal representatives. Accordingly, the solicitor cannot provide a copy of the will in the absence of consent from the widow as executor, and options A and B are therefore wrong. (Once the Will is proved it will become a public document but in the interim the solicitor must maintain confidentiality.) The content of the will, not just a copy of it, is confidential (with the result that option C is wrong). Option E is wrong – there is no legal requirement on the facts necessitating disclosure of confidential information.
A solicitor is instructed by a new client in the purchase of a house. One of the solicitor’s former clients sold the house to its current owner 12 months ago at a much reduced price because the house had been flooded twice in the previous three years. The new client does not know that the house is at risk of flooding.
Which of the following best describes the position with regard to the solicitor’s duty of disclosure?
A) The solicitor can only disclose the risk of flooding to the new client with the former client’s consent.
B) The solicitor must disclose the risk of flooding to the new client because the duty of disclosure takes precedence over the duty of confidentiality.
C) The solicitor has no duty to disclose the risk of flooding to the new client because the information is not material to the retainer.
D) The solicitor can disclose the risk of flooding to the new client because the solicitor owes no duty of confidentiality to the former client following termination of the retainer.
E) The solicitor must disclose the risk of flooding to the new client because this is in the new client’s best interests.
CORRECT ANSWER A - . The solicitor owes a duty of confidentiality to the former client; option D therefore is wrong. Option E is wrong as the duty of confidentiality can only be overridden with the former client’s consent (note that disclosure is not required or permitted by law on these facts). The duty of disclosure does not take precedence; option B is wrong. Option C is wrong as the risk of flooding will have an effect on price and insurability which will affect whether the new client wants to buy the property and so the information is material to the retainer.
A solicitor is asked to act in a boundary dispute. The prospective client owns a piece of land adjacent to a company’s warehouse premises. The company has recently erected
a fence which encroaches onto the land. The solicitor tells the prospective client that
the solicitor is on the company’s board of directors. However, the solicitor reassures the prospective client that the solicitor does not act for the company and that the solicitor will keep the prospective client’s information confidential.
Is the solicitor able to act for the prospective client?
A) Yes, because the prospective client is aware of the solicitor’s directorship.
B) Yes, because effective safeguards are in place to protect the prospective client’s confidential information.
C) Yes, because there is no connection between the directorship and the solicitor’s professional work.
D) No, because there is an own interest conflict.
E) No, because there is a conflict of interest between the prospective client and the company.
CORRECT ANSWER D - This is an own interest conflict and therefore the solicitor cannot act in any circumstances (Paragraph 6.1). There are no exceptions contained in Paragraph 6.1. The company is not a client and so there can be no conflict of interest.
A father is selling one of his many properties to his daughter at a substantial undervalue to help her to get a start on the property ladder. They both ask the same solicitor to carry out the conveyancing work for them.
Which of the following best explains who the solicitor can act for?
A) The solicitor cannot act for either as there is a conflict of interest between father and daughter.
B) The solicitor cannot act for either as there is an own interest conflict.
C) The solicitor can act for both as they are ‘competing for the same objective’.
D) The solicitor can act for both as the risk of a conflict of interest is not significant.
E) The solicitor cannot act for the father as selling the property at a substantial undervalue is not in his best interests.
CORRECT ANSWER D - Paragraph 6.2 provides that you must not act if there is a client conflict or significant risk of a client conflict. Usually, there will be a client conflict in acting for both seller and buyer in a residential property transaction. However, this will not always be the case. On the facts, this is a case where a conflict is unlikely to arise (option A therefore is not the best answer). The solicitor is not personally involved so there is no own interest conflict (option B
is wrong). ‘Competing for the same objective’ is not involved – they are not in competition to acquire the property (option C is therefore not relevant). Even if a conflict of interest arose it would not prevent the solicitor acting for both parties – the solicitor could act for one. Option E is wrong, as selling the property, even at an undervalue, would achieve the father’s objective.
A solicitor receives instructions to act for the claimant in a litigation matter. The solicitor’s colleague in the firm’s litigation department, already acts for the defendant in the same matter.
Can the solicitor act for the claimant?
A) Yes, because the parties have a ‘substantially common interest’ in the matter.
B) Yes, because the parties are ‘competing for the same objective’.
C) Yes, because there is no conflict of interest where the parties are represented by different solicitors within the same firm.
D) No, because there is a conflict of interest.
E) No, because there is an own interest conflict.
CORRECT ANSWER D - The clients here have opposite interests as they are on different sides
in the dispute. This gives rise to a conflict of interest. Neither exception in Paragraph 6.2 can apply to opponents in litigation, accordingly, options A and B are wrong. Paragraph 6.2 is replicated in the Code for Firms and so applies to the firm as a whole and not just to individual solicitors or employees, meaning that option C is wrong. Option E is wrong as the solicitor has no personal involvement and so there is no own interest conflict.
A solicitor works for an unincorporated law firm. The solicitor is acting for the buyer in a protracted residential conveyancing matter. The solicitor receives a telephone call from the seller (who is unrepresented). The seller is becoming increasingly frustrated at the delay and threatens to pull out of the deal. To prevent this, the solicitor says to the seller, ‘My firm will pay the deposit of £20,000 to you by 10 am tomorrow.’
Which of the following statements best explains who is liable to pay the £20,000?
A) Neither the solicitor nor the firm are liable because the solicitor did not use the word ‘undertake’ when speaking to the seller.
B) The firm is liable, but not the solicitor, because this was an undertaking expressly made on the firm’s behalf.
C) The firm is liable, but not the solicitor, because the solicitor was acting in the best interests of the client.
D) The solicitor is liable, but not the firm, because an undertaking is only binding on the person who gave it.
E) Both the solicitor and the firm are liable, because the statement made by the solicitor amounts to an undertaking binding on both the individual and the firm.
CORRECT ANSWER E - The statement is an undertaking even though the word ‘undertaking’ is not used (option A is therefore wrong). The SRA Glossary definition makes it clear that it
is not necessary to include the word ‘undertake’ for an oral or written statement, on which reliance is placed, to constitute an enforceable promise. The undertaking is binding both on the individual and the firm. The fact that the solicitor was motivated by trying to save the deal does not exclude the solicitor from liability.
A solicitor is in practice as a sole practitioner. The solicitor is acting for a client in a litigation matter. At the hearing, the client loses the case and is ordered to pay £5,000 towards the opponent’s costs. Outside court the solicitor says to their opponent, ‘Don’t worry. I’ll make sure that the £5,000 will be paid within the next 14 days.’ Fourteen days have now elapsed and the client has still not provided the solicitor with any funds to pay the costs.
Who can force the solicitor to comply with the promise?
A) The Solicitors’ Regulatory Authority.
B) The Solicitors’ Disciplinary Tribunal.
C) The Legal Ombudsman.
D) The court.
E) No one.
CORRECT ANSWER D - The solicitor’s statement would amount to a solicitor’s undertaking and the solicitor has not complied with its terms. Whilst a failure to perform an undertaking may result in disciplinary proceedings being taken against the solicitor, only the court has the power to enforce a solicitor’s undertaking.
A solicitor is acting for the seller in a residential conveyancing transaction. At 5 pm, the solicitor receives a telephone call from the buyer’s solicitors to say that in breach of their agreement, the seller has failed to finish some repairs to the property. Completion is due to take place the following morning and the buyer is threatening to pull out of the transaction unless the repairs are completed. To ensure that the transaction proceeds, the solicitor confirms to the buyer’s solicitor that the seller will carry out the repairs before completion.
The solicitor immediately telephones the seller. The seller’s voicemail message says the seller has been unexpectedly called away on business and cannot be contacted until tomorrow afternoon.
Which of the following best explains the solicitor’s professional conduct position?
A) The solicitor has given an undertaking which is binding upon the solicitor personally.
B) The solicitor has acted dishonestly in making a promise which could not be met.
C) There are no professional conduct issues because the promise was that it would be the client, rather than the solicitor, who would carry out the repairs.
D) There are no professional conduct issues because the telephone conversation was not confirmed in writing.
E) There are no professional conduct issues because the promise was too ambiguous to be construed as an undertaking.
CORRECT ANSWER A - Option E is wrong. There is no ambiguity in the solicitor’s statement (and in any event any ambiguity is likely to be resolved in favour of the recipient). It would be construed as an undertaking.
Option D is wrong. The definition of an undertaking makes it clear that it does not matter that the undertaking was given orally.
Option C is wrong. An undertaking ‘on behalf’ of a client is binding on the solicitor personally.
The solicitor may have been foolish in giving the undertaking without speaking to the client first, but their behaviour would not be considered dishonest. Option B is therefore wrong.
A solicitor is acting for a client on a plea of guilty to a charge of assault on a member of staff in a public house. At the sentencing hearing the court asks the solicitor to confirm that the client’s list of previous convictions is accurate. The client instructs the solicitor to confirm that the list is accurate despite the fact a conviction for assaulting a bartender last year has been omitted. The solicitor advises the client that this omission should be corrected, but the client does not want to do this.
Which of the following best explains what the solicitor should do?
A) Tell the client that the solicitor must cease to act because the solicitor cannot knowingly mislead the court.
B) Do as the client instructs because the solicitor’s duty to act in the best interests of the client overrides the solicitor’s duty not to mislead the court.
C) Continue to act but tell the court that the list is inaccurate because keeping quiet would be a breach of the solicitor’s duty to act in a way which upholds the proper administration of justice.
D) Correct the list and then cease to act because this accords with the solicitor’s duty to uphold the proper administration of justice.
E) Continue to act but refuse to confirm or deny the accuracy of the list because the solicitor will not mislead the court by remaining silent.
CORRECT ANSWER A - The solicitor cannot continue to act knowing that the list is inaccurate as this would be misleading the court (Paragraph 1.4). However, the solicitor cannot disclose confidential information without the client’s consent (Paragraph 6.3). Hence, the solicitor would have to cease to act, without correcting the list.
A solicitor is acting for the defendant in a criminal case. The solicitor interviews a potential witness. During the course of the interview, it transpires that the witness’ evidence works against the defendant’s case.
Which of the following best describes how the solicitor’s duties apply in this situation?
A) The solicitor’s duty to act in the client’s best interests requires that the solicitor try to persuade the witness to change their evidence.
B) The solicitor is not obliged to call the witness, but the solicitor must be careful to adhere to the solicitor’s duty not to mislead the court.
C) The solicitor’s duty to uphold the administration of justice requires the solicitor to call the witness regardless of the evidence the witness will give.
D) The solicitor is under a duty to draw the court’s attention to the witness’ evidence because it is likely to have a material effect on the outcome of the case.
E) The solicitor’s duty to act with integrity requires the solicitor to tell the prosecution about the witness’ evidence.
CORRECT ANSWER B - There is no obligation to call the witness (option C therefore is wrong), but Paragraph 1.4 requires that a solicitor does not mislead the court. Option D is wrong as there is no duty to inform the court of evidence which prejudices the solicitor’s client (cf. cases, statutes and procedural irregularities in Paragraph 2.7). Option A is wrong as trying to persuade the witness to change their evidence would breach Paragraph 2.2. There is no duty to inform the prosecution of a potential witness’ evidence and therefore option E is also wrong.
A solicitor is acting for the claimant in a litigation matter. The defendant is unrepresented. On the journey to court for the final hearing the solicitor is reading a legal journal
and discovers that the solicitor has overlooked a case which completely destroys the client’s case.
What should the solicitor do on arrival at court?
A) Cease to act.
B) Provide the defendant with the name of the case and its citation.
C) Draw the court’s attention to the case.
D) Ask for the client’s consent to the solicitor drawing the case to the court’s attention.
E) Tell the client that the case cannot proceed because of a procedural irregularity.
CORRECT ANSWER C - Under Paragraph 2.7 a solicitor is under a duty to draw the court’s attention to cases which are likely to have a material effect on the case. Compliance with the duty is not dependent on the client’s consent (option D is wrong). Immediately ceasing to act would not assist the client, and would not comply with Paragraph 2.7; option A is therefore not the best answer. Option B is not the best answer, as providing details of the case would not assist an unrepresented party and may be considered to be taking unfair advantage of a third party. Option E is wrong – the solicitor must draw the court’s attention to the case. What that means for the ongoing conduct of the final hearing will ultimately be a matter for the court (unless the claimant decides to discontinue its claim).
A solicitor attends a private party at a friend’s house. A good deal of alcohol is consumed. Tempers flare and the solicitor is caught up in a fight outside the house. The neighbours call the police. The solicitor is arrested for assault. The police decide to issue the solicitor with a caution rather than proceed with a prosecution.
Which of the following best describes how the solicitor’s duties operate in this situation?
A) The solicitor is not obliged to do anything as they have not been convicted of a criminal offence.
B) The solicitor will meet all their duties by informing their manager about the caution.
C) The solicitor is not obliged to do anything as the SRA will not consider this to be a serious matter.
D) The solicitor is under a duty to notify the SRA about the caution.
E) The solicitor is not obliged to do anything as the incident occurred outside the solicitor’s practice.
CORRECT ANSWER D - Paragraph 7.6 requires the solicitor to notify the SRA if they are subject to a criminal caution – a conviction is not required (option A is wrong). The requirement to notify the SRA in these circumstances is a strict one; the seriousness or otherwise of the matter is not relevant (option C is wrong). The duty applies irrespective of whether the offence occurs outside practice (option E is wrong). The solicitor could satisfy their duty by notifying the firm’s compliance officers, not the solicitor’s manager (which means that option B is wrong).
A solicitor is acting for a defendant in a personal injury matter. The case is settled on the basis that the defendant will pay damages of £10,000. The solicitor undertakes that the £10,000 will be paid within seven days. The firm’s policy is that when an undertaking is given, a written note must be placed on the client’s file. The solicitor puts a written note on the file and then goes on two weeks’ holiday. No one from the firm looks at the file in the solicitor’s absence and consequently the £10,000 is not paid on the due date.
Which of the following best describes who has breached the SRA Codes of Conduct?
A) As the person who gave the undertaking, the solicitor alone has breached the Codes of Conduct.
B) The firm’s managers bear ultimate responsibility and so they alone have breached the Codes of Conduct.
C) The firm’s COLP bears ultimate responsibility and so they alone have breached the Codes of Conduct.
D) The solicitor is not in breach of the Codes of Conduct because they have complied with the firm’s policy.
E) The solicitor, the firm and the COLP are all in breach of the Codes of Conduct.
CORRECT ANSWER E - The solicitor is in breach of their duty to comply with the undertaking. The firm’s policy is clearly inadequate. Whilst the managers bear ultimate responsibility for the firm’s compliance with the Codes, such an inadequate policy places the COLP in breach of their obligations under Paragraph 9.1 of the SRA Code of Conduct for Firms.
One evening a solicitor goes to a restaurant for a meal with various colleagues from the solicitor’s firm. At the end of the meal, a colleague says that they have left their wallet at home, but the colleague is still able to pay their £100 contribution to the bill in cash. The following day the colleague tells the solicitor that a client had given the colleague £500 in cash as costs on account for the work that the firm would be doing on the client’s case. As it was too late to give the money to the finance department, the colleague had kept the cash with them on their evening out for safekeeping. The solicitor queries the colleague using the cash, but the colleague insists that they were only borrowing the money.
What should the solicitor do?
A) The solicitor is not obliged to do anything as the colleague was only borrowing the money.
B) Report the matter to the SRA.
C) The solicitor is not obliged to do anything because £100 is only a small amount of money.
D) Tell the colleague to repay the money immediately.
E) Report the matter to the firm’s compliance officers.
CORRECT ANSWER E - This is a misuse of client money and as such is likely to be viewed as a serious breach of the regulatory requirements, irrespective of the amount involved or the colleague’s intent. This is therefore a matter which the solicitor must report under Paragraph 7.7. The solicitor could report the matter to the SRA direct, however, the solicitor will discharge their duty if they report the matter to the compliance officers (Paragraph 7.12). This would
be a better option as it would enable the compliance officers to review all the circumstances before, if necessary, formally involving the SRA.