UNIT 2 - COM. PROCESSES AND PRINCIPLES Flashcards

1
Q

What is Communication?

A
  • Natural Activity of all humans to communicate opinions, feelings, information ideas, to others through words, whether written or spoken, body language or signs
  • Mankind’s ability to communicate across barriers and beyond boundaries
  • Foster quick and effective communication
  • Interchange of thought or information between two or more persons to bring about mutual understanding and desired action
  • Communication is any behavior that results in an exchange of meaning.
  • Communication is the process by which information is transmitted between individuals and organizations so that an understanding response result
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2
Q

What is Intercultural Communication?

A
  • Fostering understanding and goodwill among different cultures
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3
Q

How is Intercultural Communication possible?

A
  • Made possible by the emerging information technologies that serve as connecting tools in a diverse cultural sphere hence, fast and efficient communication around the world
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4
Q

Name the Nature of Communication and its description.

A

The Nature of Communication as a:
PROCESS
- communication constantly moves and changes. It does not stand still.

MEANING
- involves the thoughts, ideas, and understandings shared by communicators.

SYMBOLIC
- rely on words and nonverbal behaviors to communicate meaning and feelings. it is anything that stands for another

PMS

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5
Q

What is communication’s etymology? (origin of the word)

A

Derived from the Latin word, ‘communicare’, means to impart or participate or to transmit. (IPT)

communicare’ is derived from the root ‘communis’, means to make common or to share.

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6
Q

2 Types of Communication in organizations or businesses

A

Internal Communication
- people within the organization communicate with each other

External Communication
- people in the organization communicate with people outside of the organization

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7
Q

Name the Essential Components of Communication

A
  1. Sender
  2. Message
  3. Encoding
  4. Channel
  5. Receiver
  6. Decoding
  7. Feedback
  8. Context

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8
Q

What is a Sender?

A
  • The source of information or message.
  • Sends the message
  • Uses symbols to convey message and produces the required response
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9
Q

What is a Message?

A
  • Stimulus or meaning produced by the source for the receiver or audience
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10
Q

What is Encoding?

A
  • Process of converting the message into words, actions,or other forms
  • Process of turning thoughts into communication.
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11
Q

What is a Channel?

A
  • medium or the means, in which the encoded message is conveyed.
    ex. personal, or non-personal, verbal or non-verbal.
  • a message or messages travel between source and receiver
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12
Q

What is a Receiver?

A
  • Recipient of the message

- Refers to a person for whom the message is intended/ aimed/ targeted (IAT)

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13
Q

What is Decoding?

A
  • Process of interpreting the encoded message
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14
Q

What is Feedback?

A
  • Reactions, responses, or information provided by the receiver.
  • Main component of the communication process, permits the sender to analyze the efficacy of the message.
  • Helps the sender in confirming the correct interpretation of the message by the decoder.
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15
Q

What is Context?

A
  • Environment where communication takes place.
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16
Q

What is a Communication Barrier?

A
  • It prevents, restricts, or impedes the conveyance of meaning by words or gestures in a social setting.
17
Q

Three types of Channels.

A

Spoken Channels
- face-to-face conversations, speeches, telephone conversations, voice mail messages, radio, public address systems, voice over Internet protocol, etc.
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Written Channels
- letters, memoranda, purchase orders, invoices, newspapers, articles, blogs, emails, text messages, tweets, etc.
LMPINABETT- Let Marian Paint It Neon, And Beth Eat Tofu Toast

Visual Channels
-signs, symbols, imagery, maps, graphs, charts, diagrams, pictographs, photos, drawings, or illustrations, and even various forms of electronic communication.

18
Q

The source of information or message, sends the message and uses symbols to convey message and produces the required response

A

Sender

19
Q

The stimulus or meaning that is produced by the source for the receiver or audience to decode.

A

Message

20
Q

The process of converting the message into words, actions, or other forms and turning thoughts into communication.

A

Encoding

21
Q

The medium or the means, by which the encoded message is conveyed. Where the message or messages travel between source and receiver

A

Channel

22
Q

The person for whom the message is intended/ aimed/ targeted

A

Receiver

23
Q

The process of interpreting the encoded message of the speaker by the receiver.

A

Decoding

24
Q

The reactions, responses, or information provided by the receiver. It is the main component of the communication process, and it permits the sender to analyze the efficacy of the message. It helps the sender confirm the correct decoder interpretation of the message.

A

Feedback

25
Q

The environment that affects the delivery and meaning of the message, physical and psychological.

A

Context

26
Q

Anything that gets in the way of clear communication. Describe as the distracting stimuli associated with the communication process.

A

Communication Barrier

27
Q

Synonyms of (Communication) Barrier

A

barrier, hindrance, obstacle, or noise

BHON

28
Q

What is a Linguistic/Verbal Barrier?

A

The inability to use any language to communicate. This also includes sign language and braille.

29
Q

What is a Cultural Barrier?

A

The issue that can arise from a misunderstanding of meaning, is caused by cultural differences between sender and receiver.

30
Q

What is a Physiological Barrier?

A
  • Occurs due to the physical condition of the sender or receiver, which might even be physical disabilities, sensory dysfunction, and other physical dysfunctions.
31
Q

What is a Psychological/ Emotional Barrier?

A
  • Refers to a person’s opinions, attitudes, status consciousness, and emotions profoundly affecting the ability to communicate.
32
Q

What is Psychological Noise?

A
  • Thoughts occupy the attention of a person while listening or reading a message.
33
Q

What is a Physical Barrier?

A
  • Environmental and natural condition that acts as a barrier to communication in sending messages from sender to receiver.
34
Q

What is Noise?

A
  • Interferes with the communication process, with the standard encoding and decoding of the message.
35
Q

The inability to use a language to communicate. This also includes sign language and braille. Primarily occurs because people speaking different languages are unable to understand one another.

A

Linguistic or Verbal Barriers

36
Q

Affects the way that people communicate due to their upbringing and it also determines the way people communicate.

A

Cultural Barriers

37
Q

The limitations of the human body and mind that cause an interruption in a message from reaching its destination or meaning

A

Physiological Barrier

38
Q

Affects a person’s state of mind that can limit their ability to make the right decisions and human capacity to communicate with others with a logical state of mind.

A

Psychological/ Emotional Barriers

39
Q

The structural obstacles in natural or manmade environments that prevent or block mobility (moving around in the environment) or access. (e.g., Noise, bad architecture, closed doors, and even a network disturbance due to a thunderstorm)

A

Physical Barriers