Unit 2 - Chapter 3 (People and ICT)

Question 1

Characteristics of Users

Answer 1

Experience
Physical Characteristics
Environment of use
Task to be undertaken
Age

Question 2

What should a good user interface be?

Answer 2

clear
Be able to navigate through clear search options
efficient
robust
give clear guidance
avoid possible errors wherever possible (use drop downs instead of free text)

Question 3

Interaction with GUI

Answer 3

keyboard, mouse monitor
left-click
right-click
many other input and output devices can be used to interact with a GUI

Question 4

GUI for wimps

Answer 4

windows
icons
menus
pointers

Question 5

Menu driven interfaces

Answer 5

restrict the options user can select
has to follow set routes
can be used with touch screens