Unit 2 - Buisness Leadership Flashcards

1
Q

What is production?

A

Production is the process of manufacturing or the making of products and service from raw materials or semi-finished products.

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2
Q

What is the concept of productivity? Explain why it is important to the success of a business.

A

Productivity is the comparison of the resources used with products and services that result. It is important because an increase in productivity results in an increase in profit.

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3
Q

What makes a product popular and highly desirable by an end consumer?

A

1) Higher quality
2) Higher grading
3) Cheaper than competitors
4) Meets ISO standards

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4
Q

Why do you buy the products you use? Name 3 reasons and briefly explain.

A

1) Higher quality - Lululemon, more expensive but lasts years.
2) Higher grading - Certain products are more authentic and graded higher.
3) Popular brand - Due to its popularity.

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5
Q

What are the 4 stages in the production process; list and describe each?

A

1) Purchasing - Someone is required to purchase the raw materials need to produce a product or service.
2) Processing - All non-service buisnesses convert one item into another through processing.
3) Quality Control - Are standards that ensure that all products reach a certain level of excellence.
4) Grading - Is the act of checking products for size and quality against fixed standards.

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6
Q

How can a business improve productivity?

A
  • Train employees
  • Encourage teamwork
  • Motivate them
  • Provide feedback
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7
Q

What are the 4 main functions of a manager?

A

1) Planning
2) Organizing
3) Leading
4) Controlling

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8
Q

List the 8 roles of Human Resources.

A

DLAIJEKDW
1) Determine the need for a new employee
2) Look for the right employee
3) Application process
4) Interview process
5) Job training
6) Employee development
7) Keep good employees
8) Departures, dismisalls, and retirement

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9
Q

What is the difference between internal and external hiring?

A

1) Internal Hiring - Promoting or transfering an employee who already works at your job to fill the opening.
2) External Hiring - Hiring an entirely new person for the job opening.

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10
Q

Name 3 places where an applicant can find jobs.

A

1) Advertisements
2) Indeed
3) CareerBuilder

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11
Q

What is a cover letter trying to get you?

A

A cover letter is trying to get you a job, it’s your chance to explain why you’re a good fit for the job. It’s like a personal introduction, to make your resume stand out, and give a good first impression.

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12
Q

Why do companies even have a HR department or person?

A

The HR department or person is part of the buisnesses management teams. It is essential for bigger buisnesses to have a HR department as it’s crucial for them to do certain tasks hire new employees, and train them to make the company better.

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13
Q

Why do you think planning is so important in management?

A

Planning is important in management as it helps to set the right goals. Planning helps to asses those goals and see if its realistic for the company.

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14
Q

How do managers motivate employees?

A

1) External Motivation - Involves of motivating employees through positive and/or negative methods like encouragement or fear of losing their job.
2) Internal Motivation - Comes from within the person and is often stronger than external like overcoming challenges and earning respect.

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15
Q

What 3 things are part of a brand?

A

1) Brand name
2) Brand logo/trademark
3) Slogan

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16
Q

Identify the stages of the product life cycle, and one product that belongs in each.

A

1) Introduction - Product enters the market and you have to let people know that it actually exists. (Synthetic meats.)
2) Growth - The product enters the market, people try it, and sales increase. (Electric vehicles.)
3) Maturity - Growth is flat in this stage. It doesn’t increase or decrease. (Coca-Cola)
4) Decline - Product fails to attract new customers to replace those who have left for new products. (Landlines)
5) Decision Point - Make the decision to reformulate, repackage, or reintroduce. (Cereal)

17
Q

Choose a product that matches each of the non-traditional product life cycles.

A

1) Fads - Fidget spinners
2) Niches - High-end hair products.
3) Seasonal - Back to school products

18
Q

Define the 2 C’s of marketing.

A

1) Competition - The act of other buisnesses or brands that sell similair products or services to the same target audience.
2) Consumer - The people or groups of people who buy or use a product or service.

19
Q

Choose one of your favourite products and identify one direct competitor and one indirect competitor.

A

Adidas - Nike - Subway

20
Q

Describe the 4 P’s of marketing.

A

1) Product - The product or service that is being sold.
2) Price - How much the product or service is being sold for.
3) Place - Where and how to purchase the product or service.
4) Promotion - How you tell customers about the product or service.

21
Q

List the 4 rules for creating good advertising.

A

AIDA
1) Attract attention
2) Gain interest
3) Build desire
4) Get action

22
Q

Which 3 types of advertising are you exposed to most? Explain why.

A

1) Direct to hone
2) Out of home
3) Internet

23
Q

List and describe the 5 reasons why accounting is important.

A

1) Accountability - Ensures that buisnesses are accountable for their flow of money.
2) Budgeting - Buisnesses should be budgeting their finances.
3) Taxation - Records must be kept and taken in order to pay taxes.
4) Financial Report - A report that sunmarises the financial position of a buisness.
5) Annual Report - Financial statements and other usefull info that is given to others in the form of a report.

24
Q

Describe an advertisement that you think is effective. Use the four rules of advertising to explain why you think it is effective.

A

Apple’s “Get a Mac” ad:
1) Attract Attention - People and humor
2) Gain Interest - Highlights Mac’s advantages in a cool yet relatable way.
3) Build desire - Positions Mac to be cool, easy to use, and part of a desirable lifestyle.
4) Get action - Simple “Get a Mac.”

25
Q

Identify the 2 C’s and 4 P’s for the following advertisement.

A

1) Consumer - Targets people who enjoy eating fast food especially McDonalds.
2) Competition - Would be Burger King. Differentiates their fries by showcasing the tranformation from a raw potato to crispy fries, promoting its fresh fries compares to its competitors.
3) Product - The product itself is McDonalds french fries.
4) Place - Could be in-person stores or online orders, showcasing its easy accessibility.
5) Price - The price isn’t mentioned but highlights that you get more than what you pay for.
6) Promotion - Focuses on the appeal of McDonalds fries emphasizing how they are made from fresh potatoes