Unit 2 Area 2 Flashcards

1
Q

Define fairness

A

Centers around the idea that all people can participate in the justice system and its processes should be impartial and open.

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2
Q

define Equality

A

Equality is the state of being equal, especially in status, rights and/or opportunities, and there is no discrimination based on race, gender or religion. Regarding legal system- idea that all people are treated same before the law, with equal opportunity to present their case.

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3
Q

Define Access

A

all people should be able to engage with the justice system and its processes on an informed basis.

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4
Q

Fairness in the civil justice system

A

Fairness in the civil justice system ensures that plaintiffs can protect their rights and defendants can defend against claims. Key principles include:

The burden of proof is on the plaintiff.
The standard of proof is the balance of probabilities.
Defendants can present their case.
An independent judge or jury adjudicates.
Efforts are made to reduce delays.

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5
Q

Equality in the civil justice system

A

Equality in the civil justice system ensures uniform treatment and protects against discrimination based on attributes like age, gender, wealth, language, ethnicity, and religion. Achieving equality sometimes requires different treatment to ensure equity, helping disadvantaged individuals reach the same outcomes as others.

Key points include:

Equal application of court procedures to both parties.
The rule of law applies to all community members.
An independent judge or jury adjudicates disputes.
Organisational support is available.
Alternative dispute resolution methods are used.

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6
Q

access in the legal system

A

Access in the civil justice system ensures everyone can participate and understand their legal rights and the elements of their dispute. Key aspects include:

Reducing delays.
Using alternative dispute resolution methods.
Awarding remedies in civil disputes.
Providing translators.
Facilitating class actions.

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7
Q

Methods used to resolve a dispute

A

There are a range of methods of dispute resolution that people can use to resolve a civil dispute.​
Parties are generally encouraged to find their own solution to a dispute, rather than a decision being imposed on them by a court.​
Courts use ‘judicial determination’ (a trial) as a last resort.

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8
Q

Define mediation

A

Mediation is a non-judicial dispute resolution method involving an impartial mediator who facilitates conversations between disputing parties. They help identify issues, develop options, and consider alternatives without offering advice or interfering. Parties determine the final agreement, which isn’t legally binding unless documented and incorporated into a court order. Mediation can be voluntary or court-ordered, and all discussions are confidential.

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9
Q

When is mediation appropriate

A

-parties are willing to negotiate, participate, and resolve the dispute
-the mediation process is understood by disputing parties
-disputing parties want to maintain their relationship in future
-privacy and confidentiality need to be maintained
-parties are aiming to save time and money

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10
Q

when is mediation NOT appropriate

A

-vulnerable party is involved in the dispute, such as an individual who has experienced abuse
-parties unwilling to discuss issues
-disputing parties are highly emotional or hostile
-mediation previously failed/history of betrayal between parties
-there is a power imbalance between disputing parties that creates a risk of reaching an unjust resolution
-legally binding agreement needs to be established

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11
Q

define conciliation

A

Conciliation is a non-judicial dispute resolution method involving an impartial conciliator with specialist knowledge. The conciliator helps parties reach a resolution but does not force an agreement. Decisions are not binding but can be documented in a signed agreement. The Magistrates’ Court uses conciliation in pre-hearing conferences when referred by a magistrate.

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12
Q

Define Arbitration

A

Arbitration is a non-judicial dispute resolution method where an impartial arbitrator listens to evidence and makes a binding decision. Parties may agree to arbitration voluntarily or be directed to it. The Magistrates Court refers civil claims under $10,000 to arbitration. If parties can’t agree, the arbitrator makes the decision. Arbitration proceedings are private and court-like.

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13
Q

what are tribunals

A

Tribunals are institutions authorized by parliament to hear and adjudicate claims or disputes. They offer a low-cost, timely avenue for dispute resolution, making it more accessible. While not courts, tribunals can hear civil disputes and make binding decisions. Before a hearing, they encourage alternative dispute resolution methods. If unresolved, a hearing is conducted.

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14
Q

example of tribunal

A

VCAT which provides a low-cost, accessible, efficient and independent tribunal delivering high-quality dispute resolution processes.

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15
Q

what are an ombudsmen

A

An Ombudsman is an independent authority that investigates complaints against companies or organizations.

Government ombudsmen handle complaints about institutions like local councils and government departments.
Industry-based ombudsmen address complaints in specific private sector categories.
They help balance the power dynamic between individuals and large service providers. Ombudsmen derive their authority from statutes made by parliament.

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16
Q

example of ombudsmen

A

Fair Work Ombudsmen
Provides free information and investigates complaints in relation to
-pay entitlements, including for employees who claim they were unpaid.

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17
Q

Complaints bodies

A

Complaints bodies help resolve disputes related to goods, services, or decisions by authorities. They offer free, accessible services to all community members, regardless of socio-economic status. These bodies provide flexible resolution options and assist in civil disputes through investigation and conciliation. Their procedures are less formal, and they cannot make binding decisions unless a deed of settlement is signed. In some cases, they may take legal action against individuals or organizations.

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18
Q

example of complaints bodies

A

Consumer Affairs Victoria (CAV) is the Victorian consumer regulator, a government body created to protect consumer rights and assist with settling disputes.

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19
Q

what are the Vic courts

A

The courts are the main dispute resolution body in Victoria.
However, given the costs involved in using the court system and the range of dispute resolution institutions and methods available, having a full civil trial or hearing to decide on liability is often considered a last resort for parties.

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20
Q

Vic courts- determining liability

A

When a plaintiff sues a defendant, the court determines liability. The judge, magistrate, or jury evaluates the evidence to decide if the defendant caused the plaintiff’s harm or loss on the balance of probabilities.
The court’s role includes:
Providing expertise in complex cases, like those handled by the Supreme Court.
Managing the case with orders and directions before trial.
Hearing appeals if a party is dissatisfied with the initial decision.

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21
Q

vic courts- decide on the remedy

A

Where liability is established, the court must decide on a remedy to right the wrong that has occurred to the party who suffered loss.
As part of the court’s role in deciding a remedy it may assess damages, which means calculating a suitable compensatory amount to be paid.

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22
Q

magistrates court jurisdiction

A

The Magistrate’s court is the lowest court in the vic court hierarchy and has no appellate jurisdiction to hear civil appeals. The Magistrates’ Court hears civil cases up to $100,000 and will use arbitration to resolve disputes up to $10,000.
The Magistrates’ Court hears civil cases including personal injury cases, or matters relating to family law.

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23
Q

Jurisdiction definition

A

Jurisdiction refers to the right or power of a court to apply the law and hear cases.
There are two types of jurisdiction:
Original jurisdiction refers to the power of a court to hear a case at first instance (ie for the first time).
Appellate jurisdiction refers to the power of a court to hear a case on appeal

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24
Q

country court jurisdiction

A

The County Court can hear civil cases for unlimited amounts, however it will usually only hear claims exceeding $100,000.
Parties can choose to have their case heard in either the County Court or the Supreme Court.
Parties also have a choice of trial by a judge alone or by a judge and jury (of six).
The civil cases heard by The County Court include personal injury claims, defamation claims and commercial disputes.
The County Court does not have the jurisdiction to hear appeals in civil matters.

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25
Q

supreme court (trial division)

A

The Trial Division has unlimited jurisdiction in civil claims, similar to the County Court, and typically handles larger, more complex disputes over $100,000. Cases can be heard by a judge alone or by a judge and a jury of six. The Supreme Court deals with complex civil disputes, such as class actions and corporate disputes. A single judge in the Trial Division hears appeals from the Magistrates’ Court and VCAT on questions of law.

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26
Q

supreme court of appeal

A

The Supreme Court (Court of Appeal) hears appeals from the County Court and from the Supreme Court’s Trial Division on questions of law, questions of fact or the amount of damages awarded. It also hears appeals from cases heard by the President, or Vice President of VCAT.
Appeals heard in the Supreme Court (Court of Appeal) are usually determined by three justices.
In almost all civil cases, leave (permission) is required before an appeal is allowed to be heard in the Court of Appeal.
The Court of Appeal has no original jurisdiction to hear civil cases.

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27
Q

what is a jury

A

A jury is a group of randomly selected people who deliver a verdict in a trial based on the evidence presented. They consider evidence explained by the judge and decide on the balance of probabilities (bop) whether the defendant is liable for the plaintiff’s injury. Jurors must remain independent, unbiased, alert, and take notes throughout the proceedings. The judge provides directions on the law, evidence, and the decision-making process. The jury determines the civil liability of the defendant and may also decide on the appropriate remedy, including damages and compensation.

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28
Q

Two factors determine use of a jury in a civil case

A

Both parties have the right to request a jury, although if only one party makes this request and the other party does not want a jury trial it is up to them to convince the court why a jury should not be used.
The trial must be being heard in a court eligible to hear civil trials by jury (the County or Supreme Court trial divisions). A jury cannot be requested in appeal cases, or in matters heard in the Magistrates’ Court.

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29
Q

the role of the jury in a civil trial

A

In a civil case the jury considers the evidence having regard to the law that is explained to them by the judge to decide on the balance of probabilities whether the defendant is liable for the plaintiff’s injury.
If a unanimous decision (ie all six jurors agree) cannot be reached, then a majority verdict of five out of six jurors agreeing will be accepted.
In most cases the jury will also be asked to determine the level of damages awarded to the plaintiff. However, a jury does not decide the damages in a defamation case; this is up to the judge.

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30
Q

define remedy

A

A remedy is a court order that aims to enforce a right by preventing a civil breach or correct a civil breach and return the plaintiff to the position they were in prior to the breach by the defendant.

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31
Q

purpose of a remedy- restore plaintiff to original position

A

The general purpose of a remedy is to restore the plaintiff to their original position prior to the civil wrong occurring, i.e to restore (as much as possible) the party who has suffered loss or injury to the position they were in before the loss or injury occurred.

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32
Q

purpose of remedy- uphold plaintiff’s rights

A

By awarding a remedy the court acknowledges the plaintiff has been wronged and their rights violated. Recognising the plaintiff’s rights through the remedy provides a sense of justice and closure to them, demonstrating the effectiveness of the civil justice system in restoring injured parties.

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33
Q

purpose of remedy- deter others from civil breaches

A

Civil remedies serve as a warning to others in society that certain behaviour will not be tolerated, and will result in consequences. This helps to deter potential wrongdoers, promote social cohesion, and may encourage parties to take preventative measures to avoid civil breaches.

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34
Q

define damages as a remedy

A

Damages is monetary compensation paid for loss suffered as the result of a civil breach, such as the loss of a leg, the cost of a broken contract or damage to a person’s reputation.
There are three main categories of damages.
compensatory
nominal
exemplary

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35
Q

compensatory - type of remedy

A

Compensatory damages are the most common type of damages sought. Three types:
Specific damages – compensation for losses that can be accurately assessed (eg doctors’ bills, pharmaceutical costs, hospital charges and loss of wages)
General damages – amounts of compensation that cannot be accurately assessed. Therefore, the judge or jury are required to estimate the monetary value of the suffering (i.e. emotional suffering and loss of enjoyment of life).
Aggravated damages – where the plaintiff’s feelings are injured through humiliation and insult (e.g. a publication continues to publish defamatory material, despite an injunction to stop them from doing so being in place).

36
Q

nominal damages- type of remedy

A

This is a small sum of money awarded in situations where a plaintiff’s rights have been infringed but they may not have suffered significant or any injury or loss.
The purpose of nominal damages is to reflect that the plaintiff is legally right.

37
Q

exemplary damages- type of remedy

A

These are awarded when the court may intend to make an example of the defendant to the rest of the community by ordering them to pay a large amount of money. These damages may be awarded in circumstances where a civil breach is driven by cruelty, revenge, or disregard for the plaintiff’s rights.
Purpose of exemplary damages is to punish the defendant and deter others in the community from undertaking similar actions.

38
Q

damages- restoring the plaintiff STRENGTHS

A

Compensatory damages cover the plaintiff’s actual losses, like medical bills, lost income, and property damage, to make them “whole” again. Specific damages are effective for this.

General and aggravated damages compensate for non-quantifiable losses, such as pain, reduced life expectancy, and humiliation.

39
Q

damages- restoring the plaintiff LIMITS

A

Damages provide monetary compensation but may not fully address non-monetary losses like pain, suffering, or emotional distress. Key points include:

It’s hard to quantify pain and suffering, so compensation may not fully reflect the harm.
Some harm, like permanent disability, is irreversible, and damages can’t fully restore the plaintiff’s original position.
If the defendant lacks enough assets, the plaintiff may not be fully compensated.

40
Q

damages- upholding plaintiff’s rights STRENGTHS

A
  • even in cases where the damages awarded are minimal, or where the plaintiff is seeking nominal damages, the court’s decision to award such compensation acknowledges the plaintiff’s right to a legal remedy and upholds their rights to seek justice for a violation of their civil rights
41
Q

damages- upholding plaintiff’s rights LIMITS

A

In some cases, the harm suffered by the plaintiff is so significant that damages cannot fully restore their rights. For example, in cases of wrongful death, no amount of compensation can restore the plaintiff’s right to life. Additionally, jurors may lack the legal expertise to award damages that uphold the plaintiff’s rights, potentially misunderstanding the value of those rights.

42
Q

damages- deterring others STRENGTHS

A
  • in some cases, the defendant’s actions may have been intentional or reckless, and damages can be awarded to deter similar behaviour in the future. This aspect of damages upholds the plaintiff’s right to be protected from future harm by holding the defendant accountable for their actions
43
Q

damages- deterring others LIMITS

A

-while damages can be awarded to deter future harmful conduct, there is no guarantee that this will be effective, especially if others perceive the potential risk of wrongful actions to be outweighed by the benefits, or if they are unaware of the risk of being sued for damages. If the defendant is unlikely to be deterred by the damages awarded, the plaintiff’s rights may not be fully upheld
- if the defendant cannot pay the damages due to limited financial means, damages cannot deter them effectively

44
Q

define injunctions

A

Injunctions are court orders that compel a defendant to act or refrain from acting to address a past or prevent a future civil breach. Non-compliance can result in contempt of court, leading to fines or imprisonment.

45
Q

types of injunctions

A

Mandatory injunction- forces a party to do something
restrictive injunction- prevents a party from doing something
interlocutory injunction- lasts for a short time and is often awarded in urgent circumstances
final injunction- permanent injunction that is ongoing

46
Q

injunction- restoring the plaintiff STRENGTHS

A

Injunctions aim to restore the plaintiff to their original position by requiring the defendant to take action to prevent harm. They can also prevent future breaches by restricting the defendant’s actions.

47
Q

injunction- restoring the plaintiff LIMITS

A

interlocutory injunctions are temporary and when the time period has been completed, the defendant is able to continue their disruptive behaviour

48
Q

injunctions- upholding plaintiff’s rights STRENGHTS

A
  • by granting an injunction, the legal system demonstrates its commitment to protecting and upholding the rights of individuals in civil matters, providing a powerful tool for plaintiff’s to seek justice and remedy breaches of their rights
49
Q

injunctions- upholding plaintiff’s rights LIMITS

A

Starting a civil claim is expensive, so people with high socioeconomic status can easily protect their civil rights. In contrast, those with medium or low socioeconomic status may not have the resources to seek a civil remedy.

50
Q

injunction- deter others STRENGTHS

A

Injunctions provide immediate relief to the plaintiff by quickly stopping or restricting the defendant’s actions, preventing further harm. This swift action can also serve as a powerful deterrent other from similar breaches.

51
Q

injunctions- deter others LIMITS

A

The court has limited ability to monitor if defendants follow injunctions. If a defendant ignores an injunction, the plaintiff may need to start more legal proceedings to enforce it, which can be time-consuming and costly. This limitation can weaken the deterrent effect of injunctions if they are not enforced.

52
Q

vic courts fairness STRENGTHS

A
  • Judges and magistrates have specialised knowledge and skills enabling them to deliver consistent, impartial outcomes in civil cases.
  • Parties have the same right to apply for leave to appeal the outcome of their case if they have legal grounds to ensure errors made by lower courts are corrected.
  • Administrative convenience through the court hierarchy and case management powers of judges helps minimise delays and backlogs meaning evidence is less likely to deteriorate over time to protect the impartiality of decision.
  • When courts set precedent greater consistency and fairness is provided in future cases, and the reasons for court decisions are more open.
53
Q

Vic courts fairness LIMITS

A
  • The expense of appealing to a superior court may be unrealistic for financially disadvantaged parties, unable to afford court fees and legal representation. This may prohibit an appeal and negatively impact fair outcomes.
  • Backlogs may still occur which may disproportionately impact vulnerable parties and limit fairness because physical evidence can deteriorate, and events may be forgotten.
  • If unfair precedent is established in a superior court a lower court is still obliged to follow the legal principles of that case when handing down a decision related to similar facts in future cases. Consequently, courts may have to deliver an unjust outcome to parties in a dispute.
54
Q

Vic courts equality STRENGTHS

A
  • Court rules and procedures are enforced by judges and magistrates, who ensure these rules apply equally to all parties.
  • Provided an individual has appropriate grounds, all parties have the right to apply for permission to appeal the decision made in relation to their case, no matter their race, sex, gender, or other personal characteristics. This ensures all people involved in a civil case can engage in the appeals process in the same way.
  • The Victorian court hierarchy ensures civil disputes are heard by the appropriate court, enabling consistent outcomes for similar disputes.
55
Q

Vic courts equality LIMITS

A
  • The high cost of appeals means they are not equally accessible to all parties. Individuals with greater financial capacity may be more capable of pursing an appeal compared to those of lower socioeconomic status. Resultantly, equality may not be achieved as the capacity of a party to appeal the outcome of their dispute is limited for some parties on the basis of their wealth.
  • The formality of the courts and their procedures may cause parties in a civil dispute to feel overwhelmed and stressed. This may prevent them from presenting evidence in a confident manner, therefore providing them with unequal footing in the dispute.
56
Q

vic courts access STRENGTHS

A
  • The appeal process allows parties to have a court’s decision reviewed by a superior court, therefore ensuring any mistakes are corrected and all parties have access to just outcomes.
  • As various Victorian courts publish the outcomes of disputes on their website, parties have access to previous civil matters heard in court, making them more informed about their rights and the process of legal proceedings. Potential plaintiffs can review past decisions to decide whether they should invest the resources required to attempt to have their civil case resolved through the courts.
  • Victorian courts have their own websites that can provide information to parties in a civil trial, informing them about judicial processes, court procedures, and other relevant information.
57
Q

vic courts access LIMITS

A
  • Some cases may be ineligible for a review by a superior court if the grounds for an appeal do not exist, which can limit access to appeals.
  • Expenses associated with an appeal due to the need to pay court fees and engage legal representation may make the process of appealing inaccessible for some parties, due to their financial position. Consequently, a party’s access to a civil remedy may be limited.
  • Decisions made in the Magistrates’ Court are not publicly available and, therefore, are inaccessible to parties in future cases. This may make parties involved in a civil dispute heard in the Magistrates’ Court less informed about their rights and the proceedings that will occur.
  • A party may struggle to understand the civil processes and procedures of the courts if they have no prior knowledge, therefore limiting access to justice.
58
Q

mediation fairness STRENGTHS

A
  • Parties can control the outcome, which can result in fair, mutually agreed resolutions.
  • The mediator is impartial, eliminating favouritism for one party.
  • Mediation is faster than a trial, it reduces the courts’ workload, and minimises delays in cases, therefore promoting fairness.
59
Q

mediation fairness LIMITS

A
  • A power imbalance between the parties may enable the more powerful party to force a resolution that is not mutually agreed upon.
  • The decision reached through mediation is not legally binding, resulting in risk of breach of the agreement. This may limit fairness for the non-breaching party.
  • Disputing parties must compromise without the opinion of the mediator, which may limit fairness if one party is unwilling to negotiate.
  • Mediation is generally conducted in private, which may be seen as undermining fairness as the processes are not open to the public.
60
Q

conciliation fairness STRENGTHS

A
  • Parties are in control of the final outcome enabling a fair negotiation process and a beneficial resolution.
  • The conciliator acts as an unbiased, impartial third party. Their advice and experience may enable a fairer, more mutually beneficial resolution.
  • Conciliation is faster than a trial, it reduces the courts’ workload, and minimises delays in cases, therefore promoting fairness.
61
Q

Conciliation fairness LIMITS

A
  • A power imbalance between parties can cause the more powerful party to force a resolution that is not mutually agreed.
  • The decision reached through conciliation is not legally binding, meaning there is a risk that a party may breach the agreement, jeopardising a fair case outcome.
  • Conciliation is generally conducted in private, which may be seen as undermining fairness as the processes are not open to the public.
62
Q

arbitration fairness STRENGTHS

A
  • Parties can decide on an arbitrator panel or request a person to take responsibility for appointing the arbitrator, enabling them to participate in the selection process. For example, an arbitrator could be selected from the Victorian Commercial Arbitration Scheme, or Arbitration Victoria.
  • Arbitration produces a legally binding decision both parties are bound to follow.
  • The arbitrator is an independent third party that has no association with either disputing party, therefore ensuring the decision is solely based on the law and the facts.
63
Q

arbitration fairness LIMITS

A
  • If one or both parties are unhappy with the final legally binding decision, they have limited rights to appeal.
  • Legally represented parties may be able to present a stronger case, creating a power imbalance that could result in an unfair outcome if the other party is unrepresented.
  • Arbitration is generally conducted in private, which may be seen as undermining fairness as the processes are not open to the public.
64
Q

civil juries fairness STRENGTHS

A
  • A jury consists of a random cross-section of the community, therefore, fairness is promoted as the parties can have their case determined by their peers (the general public).
  • Jurors must disregard prior knowledge and cannot seek additional information about a dispute, making them as close to impartial as possible, which promotes fairness.
  • Jurors can be excused if they are in any way connected to either party or believe they hold certain biases due to personal beliefs or values, therefore upholding fairness.
65
Q

Civil juries fairness LIMITS

A
  • Jurors must undertake the complex task of determining the verdict of a civil trial with minimal, or no legal training, meaning there is risk of an unfair, and uninformed verdict.
  • As jurors do not provide a rationale for their verdict there is no guarantee the law has been correctly applied to the facts presented.
66
Q

mediation equality STRENGTHS

A
  • As formal rules of evidence and procedure do not apply, each party has the same opportunity to speak freely and present their perspective.
  • Legal representation is usually not required for mediation, removing disadvantage associated with unrepresented parties.
  • The mediator is an independent third party who must treat parties equally, regardless of personal characteristics such as race, ethnicity, or gender, promoting equality.
67
Q

mediation equality LIMITS

A
  • If one party is more vulnerable or there is a power imbalance, especially if no legal representation is present, a ‘forced’ outcome may result that does not equally benefit both parties.
  • With no formal rules of evidence and procedure, both parties may not have equal opportunity to present their case, especially due to the mediator’s limited role.
68
Q

conciliation equality STRENGTHS

A
  • Legal representation is not required, therefore reducing costs and disadvantage associated with unrepresented parties.
  • Formal rules of evidence and procedure do not apply, meaning each party has equal opportunity to present their perspective.
  • The conciliator is an independent third party who must treat parties equally, regardless of personal characteristics such as race, ethnicity, or gender, promoting equality.
69
Q

conciliation equality LIMITS

A
  • If one party is more vulnerable or there is a power imbalance between parties, especially if no legal representation is present, a ‘forced’ outcome may be reached that does not equally benefit both parties.
70
Q

Arbitration equality STRENGTHS

A
  • Arbitration is not bound by formal court procedures, meaning parties can agree on the procedure and consequently achieve a more flexible process that supports each party to freely represent themselves.
  • The arbitrator is an independent third party who must treat parties the same, regardless of personal characteristics such as race, ethnicity, or gender, promoting equality.
71
Q

arbitration equality LIMITS

A
  • If one party has legal representation and the other does not, this can create a power imbalance and the unrepresented party may not fully understand the proceedings, creating inequality between the parties.
  • The lack of publicity of the arbitration process means the outcomes of previous arbitrated disputes are difficult to access or unknown which may limit consistency and equality across similar arbitration cases.
72
Q

civil juries equality STRENGTHS

A
  • Both the plaintiff and defendant have the right to request a jury trial in a civil dispute regardless of personal characteristics, therefore upholding equality.
  • Jurors must be impartial when determining their verdict and treat all parties equally, regardless of characteristics, such as race, religion, or gender.
73
Q

civil juries equality LIMITS

A
  • As the civil parties must bear costs of a jury, equality may be limited for individuals of low socioeconomic status as they may be less likely to utilise a jury.
  • A jury may not be a true representation of society as individuals who are ineligible or disqualified from jury duty are not accounted for, potentially undermining equality to a trial by one’s peers for the parties.
  • Although jurors are instructed to remain impartial, they may hold subconscious biases that may limit their ability to treat both parties equally.
74
Q

access mediation STRENGTHS

A
  • Mediation does not involve court proceedings and legal representation is not required, saving costs and enabling those with limited financial means to access civil dispute resolution.
  • Mediation is confidential with disputes being resolved discretely with less media attention, therefore reducing intimidation associated with dispute resolution and improving access.
  • There are no formal rules of evidence and procedure, and parties are supported by the mediator to speak freely, reducing the intimidation of defending a dispute.
75
Q

access mediation LIMITS

A
  • If one party does not wish to make or offer a reasonable resolution, mediation may be a waste of time and money, consequently limiting access for individuals with lower available finances or time.
  • In long-running and hostile disputes, mediation may be inaccessible as parties are unlikely to constructively communicate and reach a resolution. If parties are ordered to attend mediation when the dispute is hostile and unlikely to be resolved, it negatively adds to the time taken to reach a resolution.
76
Q

conciliation access STRENGTHS

A
  • Conciliation does not involve any court proceedings and legal representation is not required, therefore saving costs, enabling those with limited financial means to access civil dispute resolution.
  • Conciliation is confidential and attracts less media attention, therefore reducing the intimidation associated with dispute resolution and improving access.
  • There are no formal rules of evidence and procedure in conciliation and parties are supported by the conciliator to speak freely, therefore reducing the intimidation of defending a dispute.
  • The third party has greater flexibility than a judge or magistrate and can talk openly with disputing parties and encourage communication, creating a more supportive, friendly, and accessible environment.
77
Q

conciliation access LIMITS

A
  • In long-running and hostile disputes, conciliation may be inappropriate as parties are unlikely to constructively communicate and reach a resolution, thus limiting access.
  • There is no obligation for parties to reach a resolution through conciliation, meaning more time and money is wasted if the matter proceeds to trial, reducing access to justice.
  • The decision reached through conciliation is not legally binding, meaning there is a risk of breach of the agreement which would reduce access to justice.
78
Q

arbitration access STRENGTHS

A
  • Arbitration is not bound by formal court procedures, meaning parties can agree on the procedure and consequently achieve a more flexible, efficient, and less intimidating process than a trial.
  • The arbitration process cannot be viewed publicly and those involved cannot disclose information, therefore encouraging use of arbitration in sensitive cases.
79
Q

arbitration access LIMITS

A
  • Arbitration is often more expensive than mediation and conciliation as there is an increased need for legal representation, potentially preventing individuals with limited financial means from pursuing arbitration as a viable dispute resolution method.
  • Arbitration is conducted in private and is therefore not accessible for public viewing.
80
Q

civil juries access STRENGTHS

A
  • When a jury is present, the use of plain English is increased, making a trial more understandable and accessible to jurors, plaintiffs, and defendants. This can ensure all participants in the civil dispute understand the courts’ processes and rules of evidence being used in the determination of the case, promoting access to justice.
81
Q

civil juries access LIMITS

A
  • It may not be financially viable for parties to request a trial by jury as additional fees are required for jury trials. This financial constraint means a trial by jury as a form of justice may be inaccessible for some parties.
  • In the case of a hung jury or mistrial due to juror misconduct, the resolution to the civil dispute is likely to be delayed, hindering access to a timely and efficient justice system for parties.
82
Q

when is conciliation appropriate?

A

-parties are willing to negotiate, participate, and resolve the dispute
-the conciliation process is understood by disputing parties
-the disputing parties want to maintain their relationship in future
-there is an admission by one party that they are responsible for the situation, potentially increasing the willingness of parties to negotiate
-disputing parties require third-party knowledge and expertise resolving the dispute and negotiating a resolution
-save time and money

83
Q

when is conciliation NOT appropriate?

A

-vulnerable party is involved in dispute (eg. abuse)
-parties are unwilling to discuss the issues associated with the dispute
-the disputing parties are highly emotional or hostile
-legally binding agreement needs to be established

83
Q

when is arbitration appropriate?

A

-parties agree to arbitrate, including if arbitration has been included in a contractual agreement
-the civil dispute requires a binding and enforceable decision to be made
-parties are wanting a cheaper and quicker resolution than the courts
-parties want the matter to be heard in private rather than in the courtroom

84
Q

when is arbitration NOT appropriate?

A

-clarification is needed by a judge due to the complexity of the issues
-parties are comfortable navigating complex court rules of evidence and procedures associated with a trial
-parties would prefer matters to be resolved by a jury
-parties do not agree to arbitrate
-parties prefer to resolve the dispute themselves without a legally binding outcome
-parties want to have their case heard in court