Unit 2 AOS1 Flashcards

1
Q

What is the definition of a policy

A

A written statement that outlines the expected behaviour and performance of employees

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2
Q

What are the 5 legal considerations

A

Registration of business name, registration of domain name, trade practices legislation, business tax compliance, work safe insurance (RRTBW)

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3
Q

What is the definition of Income tax?

A

The tax that the government

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4
Q

What is tax compliance?

A

The following of tax laws, paying on time and keeping accurate records. Not doing this may result in penalties

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5
Q

What is trade practises legislation

A

Is a set of laws and regulations that aim to ensure fair competition and protect consumers/customers

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6
Q

What are suppliers?

A

The individuals or businesses that supply matériels and resources that a business needs to operate.

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7
Q

What are the 5 factors that need to be considered when choosing suppliers?

A

CSR, cost, reliability, location, quality

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8
Q

What are overseas retailers?

A

Businesses that sell products or services in foreign countries, either through a physical store or online.

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9
Q

What is a customer data base?

A

Customer information used by the business to improve the business itself.
Better relationships with ensuring data privacy result in a better brand name

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10
Q

What is a website domain?

A

Is a unique and user friendly address used to identify the location of the business and helps to access the website easily

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11
Q

What are the 5 examples of external professionals?

A

Accountants, lawyers, marketing advisors, financial advisors, ICT advisors

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12
Q

How does an accountant help?

A

Accountants can help a business complete paperwork, and important financial records such as income statements. Accountants will audit your books and prepare reports for tax purposes.

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13
Q

How does a lawyer help?

A

A lawyer who works internally for a business giving them advice on legal matters.

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14
Q

How do financial advisors help?

A

A financial advisor is someone who is hired to help a business reach specific goals. Their job is to outline strategies and timelines to achieve profits.

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15
Q

What is the definition of procedure?

A

The series of actions that employees must follow when abiding by business policy.

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16
Q

What is the difference between policy and procedure in a business?

A

Policies giver general guidance and consistency, whereas procedures provide detailed instructions for specific tasks within a business

17
Q

What is the role of an ICT advisor?

A

A consultant who helps a business set up the requires software to help run the business

18
Q

What is the role of a marketing advisor?

A

Someone who specialises in analysing the marketing strategies that a business is using and then comes up with better ones.

19
Q

Why are bank accounts so important?

A

In order to keep accurate records for a business, the owner must set up a separate bank account.

20
Q

What is a financial control system?

A

A financial control system is all the processes a business will follow around their finances. Very important for new businesses to set up

21
Q

What is the definition of ‘external professionals’?

A

External professionals are highly skilled individuals that businesses hire to provide expertise in a particular area or operation.