Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Health & Social Care > Unit 2 > Flashcards

Unit 2 Flashcards

1
Q

Define The Term: Equality

A

The same opportunities are provided and everyobe is treated equally and fairly and NOT the same!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Define The Term; Diversity

A

Recognising and valueing, along with accepting the differences between us.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What Is The Equality Act?

A

It is a piece of legislation that simplifies previous pieces of legislation and binds them all together under one law. Previous legislations include: Sex Discrimination Act, Race Relations Act and Disability Discrimination Act.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What Are The 9 Protected Characteristics Under The Equality Act?

A 
Age
Discrimination
Gender Reassignment
Marriage and Civil Partnership
Pregancy and Maternity 
Race
Religion and Beliefs
Sex Equality
Sexual Orientation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What Are The 8 Key Features Of The Equality Act?

A 
Direct and Indirect Discrimination
Access To; Education, Employment, Goods, Services and Housing 
Victimisation and Harassment
Reasonable Adjustments
Breastfeeding In Public
Positive Actio 
Association
Pay Secrecy
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Define The Terms;
Direct Discrimination
Indirect Discrimination

A

DIRECT- When an employer treats you differently or worse than someone else because of who you are. Known as being treated ‘less favourably’
INDIRECT- When a practice, policy or rule which applies to everyone in the same way, affects some people more. This is known as ‘particular disadvantage’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Describe The Key Feature:

Access To; Education, Employment, Goods, Services and Housing

A

No matter where you come from you should be given an equal opportunity and provided with these things. They should not be held back by these things either.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Describe The Key Feature;

Harassment and Victimisation

A

The aggressive pressure or intimidation along with the action of singling someone out for cruel or unjust treatment. This is now illegal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Describe The Key Feature;

Reasonable Adjustments

A

By employers or providors of goods and services for individuals with disabilities for special requirements. These can include; ramps, unisex toilets, braille etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Describe The Key Feature;

Breastfeeding In Public

A

Women have the right to breastfeed in public but not in the workplace.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Describe The Key Feature;

Positive Action

A

Encouraging or training individuals to apply for jobs or take part in an activity of which people that are of the protected characteristics are under represented.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Describe The Key Feature;

Association

A

Now protection for the carers of an individual who falls under the protected characteristics.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Describe The Key Feature;

Pay Secrecy

A

It is illegal for companies to hide the amount of money they are paying individuals at a workplace. It ensures that everyone who is workinf the same job within the business is paid the same and if not then reasonable excuses must be provided.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

List The Interview Procedures

A
  • Must not state requirements that discriminate against certain groups. For example: women.
  • Ask everyone the same questions to provide equal opportunities.
  • Inappropriate to ask about a disability, questions relating to job only.
  • Interview panel should be trained in Equality and Diversity to avoid discriminatory practice.
  • Candidates selected on merit.
  • Settings ensure equal opportunities by having policies and procedures.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

List Some Examples Of Diversity In Our Society;

A
  • Race
  • Religion
  • Cultural Differences
  • Gender / Gender Reassignments
  • Sexuality / Sexual Orientation
  • Age
  • Family Structure
  • Marriage / Civil Partnership
  • Social Class
  • Language
  • Disability
  • Pregnancy
  • Education
  • Dress
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Define The Term: Rights

A

They are what everyone is legally entitled to and enshrined in legislation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

List The 6 Key Rights

A
  • Choice
  • Consultation
  • Confidentiality
  • Protection From Harm And Abuse
  • Equal And Fair Treatment
  • Right To Life
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Describe The Right To Choice.

EXAMPLE

A

It promotes independence as it gives the individual the control to make their own choices, decisions in their everyday life.
EXAMPLE
Individual in a care home should be given the choice of whether they want to go outside or do an activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Describe The Right To Confidentiality

EXAMPLE

A

States that information and data of an individual should be shared on a need to know basis.
EXAMPLE
An individual should not have their private information shared by the doctor to other individuals without consent.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Describe The Right To Protection From Harm And Abuse

A

In order to protect individual in care environments, safeguarding procedures should be carried out at all times

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Describe The Right To Equal And Fair Treatment

EXAMPLE

A

Treated in accordance to the law and their personal needs. Everyone should be given equal opportunities
EXAMPLE
A teaching techniques used for an individual with learning disabilities is not necessarily the same for individuals without them. However still getting the same concept across.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Describe The Right To Consultation.

EXAMPLE

A

An individual should be asked for their opinion and views on the type of care they recieve and activities they would like.
EXAMPLE
In a hospital the doctor should consult the individual before having their surgery.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Describe The Right To Life

A

Life is protected by the law, meaning that no one is allowed to harm you, equally you are not allowed to harm anyone else.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What Is The Human Rights Act 1998?

A

A piece of legislation that sets out the fundamental rights and freedoms that everyone in the UK is entitled to. In Practice, the Act has three main effects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What Are The Three Main Effects Of The Human Rights Act 1998?

A
  1. Breached through; neglect, abuse or seclusion. If so you can take your case to a British court rather than seeking justice from a European court
  2. Public Bodies. This requires all the: police, courts, local authorities, hospitals and publicly funded schools… to respect and protect your human rights.
  3. Compatible With The Rights. This is ensured by parliament. The court will also where possible interpret laws in a way which are compatible with convention rights.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What Are The Three Values Of Care?

A
  • Promoting Equality And Diversity
  • Promoting Rights And Belief
  • Maintaining Confidentiality
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Describe The Value Of Care:

Maintaining Confidentiality

A

It is inappropriate to discuss an individuals care or personal details in a space thag lacks privacy.
Documents containing personal data should be filed away in a locked cabinet or in a password protected computer.
Information shared on a need-to-know basis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Describe The Value Of Care;

Promoting Rights And Belief

A
  • Provide access to a prayer room or transport to a church.
  • A pregnant woman should have the choice of a hospital or home birth.
  • Providing different menu options, and the individual also has the right to refuse treatment.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Describe The Value Of Care;

Promoting Equality And Diversity

A

Always use non-discriminatory language and not patronising comments. Care should be able to meet individuals needs.
A trip out for residents of a care home should be somewhere with wheelchair access and a hearing loop system.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

What Is The Data Protection Act 1998?

A

It is a piece of legislation that ensures your personal data is maintained and handled in the correct way.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

What Are The 8 Key Features Of The Data Protection Act 1998?

A
  • Processed Fairly And Lawfully
  • Used For Purpose
  • Relevant
  • Kept Up To Date
  • Time It Is Kept For
  • Processed In Line With Rights
  • Secured
  • Not Transferred
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Describe The Key Feature;

Processed Fairly And Lawfully

A

The information collected is only with the individuals permission and should only be shared on a need-to-know basis.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Describe The Key Feature;

Used For Purpose

A

The information is used for its intended purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Describe The Key Feature;

Relevant

A

The information collected is actually needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Describe The Key Feature;

Kept Up To Date

A

Inaccurate data should be destroyed or corrected. Care workers have this responsibility.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Describe The Key Feature;

Time It Is Kept For

A

Information collected should not be kept for longer than is necessary. Delete or destroy any information that is no longer needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Describe The Key Feature;

Processed In Line With Rights

A

People have the right to know how their data is being used and have any errors corrected.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Describe The Key Feature;

Secured

A

Non-authorised people should not have access to information. The data should be kept in either a locked filing cabinet or a password protected computer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Describe The Key Feature;

Not Transferred

A

Information should not be transferred outside the EU, unless service users have given consent. Other countries may not have the same data protection.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

What Is A Support Network?

A

It refers to the people in your life that can help you to achieve and reach your goals, both personally and professionally.
This can help you transition to college and then to your chosen careers, along with helping to learn about disability issues and self-advocacy.
They ensure equality, diversity and rights are promoted throughout.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Give Three Examples Of Support Network

A
  • MIND
  • AGE UK
  • HEADWAY
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Describe The Support Network;

MIND

A

A charity that provides advice and support to empower those who are experiencing a mental health problem.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Describe The Support Network;

AGE UK

A

A charity that raises awareness of the difficult situations that are faced on a daily basis, by many of the older generation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Describe The Support Network;

HEADWAY

A

An association that promotes understanding about brain injuries and provides information, support and guidance for those suffering.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

What Is An Advocacy Service?

A

It is a process of supporting and enabling individuals to express their views and concerns, access information and a range of services.
While also defending and promoting their rights, they aim to help most vulnerable individuals in society.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

How Do Advocacy Services Help Individuals In Society?

A
  • Access to information and services
  • Be involved in decisions about their lives
  • Explore choices and options
  • Defend and promote their rights and responsibilities
  • Speak out about issues that matter to them.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Give 4 Examples Of Advocacy Services

A
  • SEAP (Support, Empower, Advocate, Promote)
  • MENCAP
  • EMPOWER ME
  • BRITISB INSTITUTE OF LEARNING DISABILITIES
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Describe The Advocacy Service;

SEAP

A

A charity that provides free, independent and confidential advocacy services. It helps to resolve issues and concerns about health and wellbeing or health and social care services.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Describe The Advocacy Service;

MENCAP

A

A charity that works in partnership with people with learning disabilities and support those to live life as they intended.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Describe The Advocacy Service;

EMPOWER ME

A

An organisation that develops advocacy and service users involvement projects. Supports mental health and individuals with learning difficulties to have a voice.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Describe The Advocacy Service;

BRITISH INSTITUTE OF LEARNING DISABILITIES

A

A body that campaigns for people with learning disabilities to be valued equally, participate fully and be treated with dignity and respect.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

What Is An Advocate?

A

An individual who speaks up for you and puts your case forward on your behalf.
They represent the views, needs and interests of individuals who are unable to represent these features themselves.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

What Is Informed Support?

A

It is recieved from people they know; family, friends and neighbours.
They provide essential services: shopping or driving individuals to medical appointments.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Identify The 9 Values Of Care In Child Care Services

A
  • Making the welfare of the child is paramount
  • Keeping children safe and maintaining a healthy environment
  • Partnership working with parent/guardian and other professionals
  • Encouraging children’s learning and development
  • Valuing diversity
  • Ensuring equality of opportunity
  • Anti-discriminatory
  • Maintaining Confidentiality
  • Working with other professionals
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Describe The Value Of Care;

Working With Other Professionals

A

Information should be shared openly and sensitively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Describe The Value Of Care;

Maintaining Confidentiality

A

Information shared on a need to know basis only. Children’s personal information should be kept secure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Describe The Value Of Care;

Anti-Discriminatory

A

Staff should be good role models and use non-discriminatory language and any discriminatory comments or behaviour should be challenged.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Describe The Value Of Care;

Ensuring Equality Of Opportunity

A

All children should be treated fairly with no favourites. Meeting children’s needs; cultural, religious, mobility, dietary or communication.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

Describe The Value Of Care;

Valuing Diversity

A

Celebrate a wide range of festivals with all children. Displays, toys resources and food should reflect a range of different cultures, beliefs and needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Describe The Value Of Care;

Encouraging Children’s Learning And Development

A

Activities should be stimulating and interesting for the children and suited to theit development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

Describe The Value Of Care;

Partnership Working With Parent/Guardian And Other Professionals

A

Welcome parents/guardians by having open days/evenings. Also daily diaries to track progress.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Describe The Value Of Care;

Keeping Children Safe And Maintaining A Healthy Environment

A

Safeguarding procedures should be carried out always. This can include; lanyards for identification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Describe The Value Of Care;

Making The Welfare Of The Child Paramount

A

Use a child centred approach where the child’s needs of; being healthy, staying safe, enjoying and achieving come first. This includes never publicay huniliating through telling off or making fun of them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

What Is The Children’s Act 2004?

A

It provides a legislative spine for the wider strategy for improving children’s lives. This covers the universal services which every child accesses.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Identify The 6 Key Features Of The Children Act 2004

A
  • Protect Children At Risk
  • Welfare Is Paramount
  • Right To Be Consulted
  • Right To An Advocate
  • Encourage Partnership
  • Child Commissioner
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Describe The Key Feature Of The Children Act 2004;

Protect Children At Risk

A

This can include taking a child away from their family, using an emergency protection order

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Describe The Key Feature Of The Children Act 2004;

Welfare Is Paramount

A

Therefore decisions must be made in the child’s best interests

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

Describe The Key Feature Of The Children Act 2004;

Right To Be Consulted

A

Children have a right to be consulted about decisions that involve them, especially if they are old enough to have a voice.

69
Q

Describe The Key Feature Of The Children Act 2004;

Right To An Advocate

A

To represent them

70
Q

Describe The Key Feature Of The Children Act 2004;

Encourage Partnership

A

The sharing of information in a child protection situations

71
Q

Describe The Key Feature Of The Children Act 2004;

Child Commissioner

A

To represent the children’s interests. They promotes and protects the rights of children, especially the most vulnerable and stand up for their views and interests.

72
Q

Who Is The Childs Commissioner?

A

Anne Longfield

73
Q

What Is The Children And Family Act 2014?

A

It focuses on putting children and young people at the heart of planning and decision making through co-production and person-centred practice.
It emphasises the importance of engaging young people and their families in all processes.

74
Q

Identify The 7 Key Features Of The Children And Families Act 2014

A
  • Involvement
  • Choice And Control
  • Duty On Local Authority
  • Assessment
  • EHCP
  • CNA
  • IAS
75
Q

Describe The Key Feature Of The Children And Families Act 2014;
Involvement

A

Important to involve young people and their parents/carers in all decisions

76
Q

Describe The Key Feature Of The Children And Families Act 2014;
Choice And Control

A

For children, young people and families involved in decision making

77
Q

Describe The Key Feature Of The Children And Families Act 2014;
Duty On Local Authority

A

To integrate services across health, care and education

78
Q

Describe The Key Feature Of The Children And Families Act 2014;
Assessment

A

A single and coordinated assessment

79
Q

Describe The Key Feature Of The Children And Families Act 2014;
EHCP

A

A single Education, Health, Care Plan

80
Q

Describe The Key Feature Of The Children And Families Act 2014;
CNA

A

It is duty on the local authority to carry out a child’s needs assessment for young people who may need support to make informed choices for their future.

81
Q

Describe The Key Feature Of The Children And Families Act 2014;
IAS

A

Duty on local authority to provide information, advice and support (IAS) in health, social care and education.

82
Q

What Are The 8 Basis Of Discrimination?

A
  • Race
  • Culture
  • Disability
  • Social Care
  • Age
  • Gender
  • Sexual Orientation
  • Religion
83
Q

What Is The Definition Of Race?

What Is The Term Used?

A

Refers to a group that is considered to have distinct characteristics; skin colour, nationality and ethnic group.
Racism

84
Q

What Is The Definition Of Culture?

A

Refers to a group of people in society who share the same; customs, language, dress, beliefs and values

85
Q

What Is The Definition Of Disability?

What Is The Term Used?

A

A physical or mental impairment that has a substantial and long term negative effect on the ability to do daily activities
Abilism

86
Q

What Is The Definition Of Social Class?

A

Defined by economic or educational status or where the individual lives

87
Q

What Is The Definition Of Age?

What Is The Term Used?

A

Thinking that the ageing population are frail and confused.

Ageism

88
Q

What Is The Definition Of Gender?

What Is The Term Used?

A

Where the individual is; male, female, bisexual etc

Sexism

89
Q

What Is The Definition Of Sexual Orientation?

What Is The Term Used?

A

Where the individual is; bisexual, lesbian, gay etc

Homophobia

90
Q

What Is The Definition Of Religion?

A

System of beliefs and values

91
Q

What Are The 5 Types Of Abuse?

A
  • Physical
  • Verbal
  • Psycholgical
  • Sexual
  • Neglect
92
Q

Describe Physical Abuse

A

Causing physical pain or threaten to hurt an individual

93
Q

Describe Verbal Abuse

A

Name calling, insults or swearing to to try and humiliate someone or reduce their dignity and security

94
Q

Describe Psychological Abuse

A

Threats and constant criticism to undermine and control the individual who is being abused

95
Q

Describe Sexual Abuse

A

Any type of unwanted sexual contact

96
Q

Describe Neglect

A

When your basic needs are not being met.

97
Q

What 4 Things Can Discrimination Include?

A
  • Prejudice
  • Stereotyping
  • Labelling
  • Bullying
98
Q

Describe Prejudice

A

A negative attitude or an unfair dislike to an individual or group of people due to an ill formed opinion or inaccurate information.

99
Q

Describe Stereotyping

A

Making judgements about individuals or groups of people based on prejudice. It also includes making unfair presumptions that people with certain characteristics are the same.

100
Q

Describe Labelling

A

Identifying people negatively as part of particular group. These assumptions include everyone BEING THE SAME

101
Q

Describe Bullying

A

Describes a range of negative behaviours that an intimidate or harm individuals. This involves; humiliation, insulting or harassment along with constant criticism.

102
Q

Who Is Affected By Discriminatory Practice?

A
  • Individuals who require care and support
  • Family, friends and relatives of the individual whi requires care and support
  • Practitioner
103
Q

List The 3 Impacts Of Discrimination

A
  • Disempowerment
  • Low self-esteem and low self-confidence
  • Poor health and wellbeing
104
Q

Describe The Impact;

Disempowerment

A

This means the individual feels a lack of control over their life and end up feeling vulnerable. It is verh common if an individual is dependent on their carer and the carer begins to abuse them.

105
Q

Describe The Impact;

Low Self-Esteem And Low Self-Confidence

A

It is known as self-worth, the confidence in one’s own worth or abilities, along with self-respect.
It is common if the individual is being bullied or being constantly criticised.
It results in the individuak feeling worthless, unloved and uncared for.

106
Q

Describe The Impact;

Poor Health And Wellbeing

A

It results in a number of healty problems; high blood pressure, anxiety, depression, delayed recovery or exacerbate symptoms.
Individual can become socially withdrawn or isolated because they are frightened.

107
Q

What Does Applying Best Practice Mean?

A

The use of care concepts, interventions and techniques that are grounded in research and promote higher quality of care.

108
Q

What Are The Five Ways Of Applying Best Practice?

A
  • Being non-judgemental, respecting views, choices and decisions.
  • Valuing diversity
  • Effective communication
  • Agreed ways of working and professional development
  • Mentoring, monitoring and performance management.
109
Q

Describe The Strategy Of Applying Best Practice;

Being Non-Judgemental, Respecting Views, Choices And Decisions

A

It shows you respect an individual feelings, experiences and values even though they are different from your own.

110
Q

What Are The 3 Core Conditions That Are Used To Ensure You Are Being Non-Judgemental, Respecting Views, Choices And Decisions?
Describe Them Also

A

Acceptance; respecting an individuals values even if they don’t match yours.
Genuineness; showing an individual you accept them and their values genuinely.
Empathy; havung the ability to put yourself in their situation.

111
Q

What Can Come From Using The 3 Core Conditions?

A

It helps you to create a safe, comfortable environment for the service user. It also helps to develop positive relationships between staff and patients / residents etc.

112
Q

Describe The Strategy Of Applying Best Practice;

Valuing Diversity

A

It is important to accept the differences between us and that as staff we are meeting the needs of each individual.

113
Q

Give Some Examples Of How To Value Diversity

A
  • Providing a hearing loop
  • Communicate through the individuals preferred method: BSL, Makaton, Braille etc
  • Provide a prayer room or transport to place of worship.
  • Wider range of menu options
  • Ramps
  • Wider doors
114
Q

Describe The Strategy Of Applying Best Practice;

Effective Communication

A

Ensures you are understood and vice versa. Helps to establish and develop relationships along with assisting you in providing and requesting info from eachother.
Simplest way to monitor an individuals state.

115
Q

What Are The Barriers Of Effective Communication?

Describe Them

A

Environmental Aspects; Improve poor lighting and reduce background noise
Developing Appropriate Skills; In BSL, Makaton for individuals using non-verbal.
Speak Clearly, Slowly and Listen; to ensure the message is understood fully.

116
Q

Describe The Strategy Of Applying Best Practice;

Agreed Ways Of Working And Professional Development

A

It includes improving or increasing the skills and capabilities of staff to meet individuals needs through;

  • Feedback for improvements
  • Weekly staff meetings
  • Training courses
  • Following policies and procedures
117
Q

Describe The Strategy Of Applying Best Practice;

Mentoring, Monitoring And Performance Management

A

It measures and checks the quality of different aspects over certain time periods. This is done through; observations, inspections and analysis of service user surveys.

118
Q

Why Is Mentoring, Monitoring And Performance Management Important?

A

If an new employee is introduced, it allows regular checks and supervision to ensure all values of care are met along with a high quality of care provided and maintained.
It improves service users self-esteem, trust and confidence, improve wellbeing, independence and progess.
Improces their willingness to participate and recieve treatment.

119
Q

What Is The Care Act 2014?

A

A single, consistent route which allows the establishment to public care and support for all adults with needs for care and support.
Makes sure it happens fairly and consistently, along with providing entitlement for carers.

120
Q

What Are The 6 Key Features Of The Care Act 2014?

A
  • Duty on the local authority to promote an individual’s wellbeing.
  • Continuity of care.
  • Carry out s CNA
  • Independent advocate
  • Adult safeguarding
  • Guarantee preventative services
121
Q

Describe The Key Feature Of The Care Act;

Guarantee Preventative Services

A

It is aimed for carers, to prevent illnesses or diseases and counselling at no cost.

122
Q

Describe The Key Feature Of The Care Act;

Adult Safeguarding

A

Used to protect vulnerable individuals from harm and abuse

123
Q

Describe The Key Feature Of The Care Act;

Independent Advocate

A

If the following are met;

  • Substantial difficulty
  • Appropriate individual

Then an individual should be employed to represent the views, needs and values of the individual.

124
Q

Describe The Key Feature Of The Care Act;

Carry Out A CNA

A

It is for children with Special Educational Needs/ Disabilities (SEND) after the age of 18.

125
Q

Describe The Key Feature Of The Care Act;

Continuity Of Care

A

The care that an individual recieves should continue whether they move or not.

126
Q

Describe The Key Feature Of The Care Act;

Duty On The Local Authority To Promote An Individual’s Wellbeing

A

Every action taken, functioned performed or decision made by the local authority must give regard to impact the individual.

127
Q

List 4 Appropriate Actions To Take

A
  • Reporting an incident to relevant authorities. Eg the CQC
  • Reporting to management
  • Reflecting on your own attitudes
  • Changing your practice, encouraging this in others.
128
Q

What Does CQC Stand For?

A

Care Quality Commission

129
Q

Describe The Role Of The CQC

A
  • The first independent health and social care regulator that provides people with safe, effective, compassionate, high quality care and encourage care services to improve.
  • They monitor, inspect and regulate fundamental standards
  • It was introduced througg the health and social care act 2008
  • Inspection reports are published
  • Can issue warnings and fines
  • They ensure essential standards of quality and safety are met.
130
Q

What Does Ofsted Stand For?

A

Office For Standards In Education

131
Q

Describe The Role Of Ofsted

A
  • They inspect and regulate educational services
  • They also publish their reports
  • They gain support from the local authority
132
Q

Identify The 3 Ways Of Challenging Discrimination

A
  • Challenge at the time
  • Challenge afterwards through procedures
  • Challenge afterwards through long term campaigns
133
Q

Describe The Method Of Challenging Discrimination;

Challenge At The Time

A

Involves speaking out against the offender- allowing them to reflect. Also could include; active listening remaining calm, being objective and empathetic

134
Q

Describe The Method Of Challenging Discrimination;

Challenge Afterwards Through Procedures

A

Tell the person to read the organisation policy. Take a step back and consult with other members of staff to reflect. Also use procedures to report both internally and externally.

135
Q

Describe The Method Of Challenging Discrimination;

Challenge Afterwards Through Long-Term Campaigns

A

Awareness sessions provided for staff on: equality, diversity and rights along with effective communication

136
Q

What Is A System Of Redress?

A

A system operated by the legislative council to receive and handle complaints from members of the public.
By providing information about complaint procedures, it allows individuals to know who to report to and whether to make an internal or external complaint

137
Q

Why Might People Might Not Want To Raise Concerns?

A
  • May not feel uncomfortable or nervous about raising a concerns
  • May not know how to
  • Fear of repercussions
138
Q

What Are The Steps Of Whistleblowing?

A
  • Raise your concerns internally with your line/department manager.
  • Raise your concerns internally with a designated divisional senior manager.
  • escalate your concerns internally to a more senior level of trust manangment.
  • Escalate to external agencies
139
Q

What Is The Health And Social Care Act 2012?

A

It introduced the first legal duties to reduce health inequalities

140
Q

What Are The Two Main Principles Of The Health And Social Care Act 2012?

A
  • Enabling patients to have more control over their care

- Gives more power for those responsible for patients care

141
Q

Identify The 5 Key Features Of The Health And Social Care Act 2012?

A
  • Clinical commissioning groups
  • Health and wellbeing boards
  • Focus on public health
  • Introduction of healthwatch
  • No decisions about me without me
142
Q

Describe The Key Feature Of The Health And Social Care Act 2012;
Clinical Commissioning Groups

A

It is led by bodies that commission most health services, including primary care services (GP, Dentists and Pharmacies) along with secondary care services.

143
Q

Describe The Key Feature Of The Health And Social Care Act 2012;
Health And Wellbeing Boards

A

Ensuring that they bring together commissioners and councillors in order to tackle inequalities and promote joint working.

144
Q

Describe The Key Feature Of The Health And Social Care Act 2012;
Focus On Public Health

A

It helps to prevent ill health, working with your local councils that are responsible for public health services and population health improvements.
Eg. Anti-smoking or vaccination

145
Q

Describe The Key Feature Of The Health And Social Care Act 2012;
Introduction Of Healthwatch

A

An independent service created to protect the interests of all peoole who are provided help. It helps to communicate the views of patients to commissioning bodies and regulators.

146
Q

Describe The Key Feature Of The Health And Social Care Act 2012;
No Decisions About Me Without Me

A

Patients are treated the way they want to be.
They have the right to choose their GP, consultant, treatment and hospitals. It gives people choice and ensures they feel happy and comfortable in the environment they recieve their care in. Eg. Care plans and support plans.

147
Q

What Is The Mental Capacity Act 2005?

A

It was created to protect and empower those who are unable to make some or all of their own decisions
It protects anyone 16+ as they now have the right to make their own decisions

148
Q

Identify The 5 Key Features Of The Mental Capacity Act?

A
  • Presumption Of Capacity
  • Support To Make Their Own Decisions
  • Unwise Decisions
  • Best Interests
  • Less Restrictive Option
149
Q

Describe The Key Feature Of The Mental Capacity Act;

Presumption Of Capacity

A

You should assume everyone has the capability unless you are informed otherwise. They may be able to make small decisions but need support for bigger ones.

150
Q

What Are The 4 Questions To Ask During A Capacity Assessment?

A

Can they understand the info?
Can they retain the info?
Can they weigh up the info?
Can they communicate their decisions to others?

151
Q

Describe The Key Feature Of The Mental Capacity Act;

Support To Make Their Own Decisions

A

Provide as much support to aid the decisions making. This can be done by providing all the information the individual needs to make the decision or help them communicate

152
Q

Describe The Key Feature Of The Mental Capacity Act;

Unwise Decisions

A

You cant stop an individual from doing this just because you don’t agree with it. However if the individual has not got the capacity (proved through an assessment) then you can stop them.

153
Q

Describe The Key Feature Of The Mental Capacity Act;

Best Interests

A

If they don’t have the capacity, then the decision you make on their behalf should be in their best interests- meaning it is inline with their rights and needs as an individual.

154
Q

Describe The Key Feature Of The Mental Capacity Act;

Less Restrictive Option

A

If you are making a decision for an individual with no capacity, then it should limit their freedom or their rights as little as possible.

155
Q

What Are National Initiatives?

A

They are a nationwide new plan of action

156
Q

What Is The Care Certificate?

A

It consists of 15 standards that all health and social care workers have to carry out on a daily basis.
Provides clear evidence that each carer has been assessed and that they provide compassionate and high quality care.
It ensures a consistent approach to standards education and training.

157
Q

What Are The 6 C’s?

A
  • Caring
  • Compassionate
  • Communication
  • Courage
  • Competence
  • Commitment
158
Q

What Are The 15 Standards?

A
  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work with a person centred approach
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control
159
Q

What Are The 4 National Inititiatives?

A
  • EHRC
  • NICE
  • CQC
  • OFSTED
160
Q

What Does EHRC Stand For?

A

Equality and Human Rights Commission

161
Q

What Is The EHRC?

A

They provide legal advice and support for individuals who take things to court.
They are a non-departmental public body who challenges against discrimination.
Help to protect and promote health rights
Holds organisations accountable for what they have done.
Ensures laws are met.

162
Q

What Does NICE Stand For?

A

National Institute for Care and Excellence

163
Q

What Is The NICE?

A

They provide national guidance and advice to improve health and social care.
They are an executive, non-departmental body that reduces variation in availability and quality of NHS treatment and care

164
Q

How Can NICE Improve Outcomes For Individuals?

A
  • Monitoring new drugs ( are they beneficial and cost effective? )
  • They research on how services can support the service users
  • Evidence based research on how to treat particular conditions
165
Q

What Are The Benefits Of Organisational Policies For Service Users?

A
  • Prevent discrimination
  • Treated fairly and rights are met
  • Develop confidence and self-esteem therefore boosting empowerment.
166
Q

What Are The Benefits Of Organisational Policies For Practitioners?

A
  • Help them to do a more effective job
  • Provide a high quality of care
  • Staff are consistent in their standards
167
Q

What Are The Benefits Of Organisational Policies For Organisations?

A
  • Settings provide a high quality service.
  • Staff are following the law.
  • Ensures they keep up a good reputation
168
Q

List The 6 Impacts Of Legislation And National Initiatives

A
  • Person-centred approach
  • Empowernent
  • Accessible services
  • Provide a system of redress
  • Raises standards of care
  • Clear guidelines

Health & Social Care (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions