unit 2 Flashcards

1
Q

what are the stages of the employee lifecycle

A

attraction
recruitment
onboarding
development
retention
exit

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2
Q

what is a legislation

A

legal acts/laws passed by parliament

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3
Q

what are regulations

A

rules written by regulators to explain how laws will be enforced

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4
Q

what are the parts of duty of care

A

safety
mental well-being
health
support

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5
Q

what does enactment mean

A

when the legislation is passed, which is the year on the legislation name

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6
Q

what does commencement mean

A

when the law becomes enforceable

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7
Q

health and safety at work act

A

1974
ensure work is safe and provides the right training
PPE
you are responsible for following the rules

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8
Q

employment rights act

A

1996
entitled to a contract of employment
20 minute break after 6 hour
maternity leave for up to 52 weeks
1 week for men

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9
Q

national minimum wage act

A

1998
increases in April every year

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10
Q

what are the minimum wages in 2024

A

21 and over - £11.44
18-20 - £8.60
under 18 - £6.40
apprentice - £6.40

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11
Q

employment relations act

A

1999
industrial relations
parental leave
employment tribunal awards
disciplinary proceedings

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12
Q

maternity and parental leave regulations

A

1999
18 weeks paid
29 weeks unpaid
written notice
must take a minimum of 2 weeks in some cases 4 weeks

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13
Q

pensions act

A

2008
all employers must set one up
over 22 and ear £10,000
3%

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14
Q

equality act

A

2010
9 protected characteristics

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15
Q

what are the 9 protected characteristics

A
  1. age
  2. race
  3. sex
  4. disability
  5. religion or belief
  6. marriage and civil partnership
  7. pregnancy and maternity
  8. sexual orientation
  9. gender reassignment
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16
Q

general data protection regulation

A

2018
only keeping data needed
ensuring security
purpose limitations

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17
Q

working time regulation

A

1998
48 hours a week max
40 hours for under 18
5.6 of employees week paid holiday

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18
Q

parental bereavement act

A

2018
up to 2 weeks of leave

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19
Q

what is the responsibilities of employees

A

work the full period
protect the employer’s property
be honest and trustworthy
protect the business’s image

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20
Q

what does the employee expect from the employer

A

paid in full and on time
treated with respect
allowed holidays
treated equally
able to join a trade union

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21
Q

what is disciplinary action

A

when an employer tells an employee their job performance or behaviour within the workplace is not up to the standard expected

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22
Q

what are the 4 types of disciplinary actions

A

verbal warning
written warning
retraining
dismissal or other sanction

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23
Q

what are the 2 levels of misconduct

A

persistent minor infringement
gross misconduct

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24
Q

what is persistent minor infringement

A

where the employee does not respond to a formal
escalation of warnings this can lead to dismissal.
e.g. timekeeping

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25
Q

what is gross misconduct

A

it can result in immediate dismissal without warning
e.g. theft

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26
Q

what are business aims

A

strategies designed to meet financial objectives, expressed in a budget

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27
Q

what is productivity

A

the efficiency of an organisation

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28
Q

what is the most common measure of productivity

A

labour productivity
(amount of turnover/revenue per employee)

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29
Q

what is a recruitment strategy

A

a plan that details the recruitment needs of the business and how they will be achieved

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30
Q

what are the 3 methods of recruitment planning

A
  1. resource planning
  2. capacity planning
    succession planning
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31
Q

what is resource planning

A

an organisation level activity designed to ensure that the business has enough resources to meet output requirements of its budget

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32
Q

what are the 3 questions of resource planning

A
  1. what resources do I need?
  2. how much of each do I need?
  3. when do I need them?
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33
Q

what is capacity planning

A

a process that balances the available resources to meet requirements

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34
Q

what is capacity planning used to make decisions about

A

labour force and/or equipment

35
Q

what question does succession planning answer

A

if this person leaves the business, who will replace them

36
Q

what does succession planning ensure

A

ensures continuity of key functions within the business organisation without disruption if a colleague resigns or is ill

37
Q

what is the recruitment process

A

attraction, identifying and encouraging potential candidates to apply for a job

38
Q

what is the selection process

A

evaluating and choosing the most suitable candidate from the pool of applicants

39
Q

what is a job description

A

outlines the duties, responsibilities, and tasks associated with the role

40
Q

what is a person specification

A

details the qualifications, skills, experience and attributes required or desired in a candidate the job

41
Q

what is internal recruitment

A

when an existing employee gains a new role within the business, often a promotion

42
Q

what is external recruitment

A

when a business recruits and employs a person who comes from outside the business

43
Q

what is a careers fair

A

external recruitment method.
at a set time and place for companies and job seekers meet and try find a job that meets the requirements

44
Q

what are newspapers

A

external
they can be used any time and anyone can see it and read it

45
Q

what is a company website

A

external
presents the company to all its audience

46
Q

what is colleague incentive

A

external
reward and benefits given to employees to motivate and encourage them to perform better

47
Q

What is social media is recruitment

A

external
using websites or apps like LinkedIn and facebook

48
Q

what is the Intranet

A

internal
private network contained within the company just for employees

49
Q

what is a notice board in recruitment

A

internal
a board bearing a job notice

50
Q

what is a newsletter in recruitment

A

internal and external
a printed or electronic document containing information about the recent job availability

51
Q

what is a trade journal in recruitment

A

external
targets people who work in a specific industry

52
Q

what is headhunting recruitment

A

external
the process of sourcing the best possible candidate for a position

53
Q

what is employer website in recruitment

A

internal
a website that deals specifically with employment or careers

54
Q

what is a recruitment agency

A

external
often engaged when the vacancy is for a specialist or high experience recruit
uses similar methods
shortlists then can conduct interviews if the company wishes

55
Q

what is ethnocentric

A

relocating existing employees. often used when opening a new branch in a new country

56
Q

what is polycentric

A

recruiting new employees in the country where the new business is based

57
Q

what is regiocentric

A

employing/transferring individuals from within the same region, which could be a group of countries

58
Q

what is geocentric

A

recruiting individuals with the best skills, no matter where they are from or live

59
Q

what is a CV

A

curriculum vitae
applicants details
company can see it all straight away

60
Q

what is an application form

A

requires applicants to give their details in a standard format
easier for employers to compare

61
Q

what is a letter of application

A

cover letter
outlines any special skills and attributes they feel they have that make they suitable for the job

62
Q

what are the 3 steps of the selection process

A

long-listing
short-listing
offer

63
Q

what is long-listing

A

all applicants are screened to ensure that the candidates fulfil the essential characteristics for the person-specification

64
Q

what is short-listing

A

the first interview will select candidates to go through to a second round of interviews
usually 3-5 applicants will go through

65
Q

what does the STAR method stand for

A

Situation
Task
Action
Result

66
Q

What does the CAR method stand for

A

Context
Action
Result

67
Q

can applicants be asked to complete an assessment

A

yes
to check that they have the required knowledge and skills

68
Q

what is the offer

A

references are checked and the candidate is offered the position

69
Q

what are employers not allowed to ask in an interview

A

age unless they are working in a bar then they need to be over 18

70
Q

how can businesses prevent bias during a screening of CV

A

removing a person’s name and age

71
Q

how can you ensure a fair interview

A

at least 2 people conducting it
aligned to a scoring matrix

72
Q

what is a temporary contract

A

a contract with a flexible end date, commonly used to fill immediate or seasonal needs, which are often for a few weeks

73
Q

what isa short-term contract

A

a temporary contract for a brief and defined period often between 3-12 months, used to cover specific projects, staff absences or seasonal work

74
Q

what is a full-time contract

A

an employment contract where the employee works the full standard weekly hours

75
Q

what is the standard weekly hours for full-time

A

35-40 hours a week

76
Q

what is a part-time contract

A

a contract where the employee works fewer hours than full-time, often with reduced benefits but flexible scheduling

77
Q

what is a zero hour contract

A

the employer provides no minimum hours, and the employee is paid only for hours worked, with no guaranteed schedule

78
Q

what is an outsourced/agency contract

A

an employment arrangement where an external agency hires and manages staff who work for a client company but are not directly employed by it

79
Q

what is a consultant contract

A

a contract where an external expert provides specialised advice or service for a company, usually on a temporary or project basis

80
Q

what is a freelance contract

A

a self-employed contract where an individual is hired to complete specific tasks or projects for various clients, with n formal or long-term affiliation to any one company

81
Q

what is associate contract

A

a flexible contract where an individual works with a specific company on a more regular or semi-regular basis, often collaborating on projects or services

82
Q

what is a self-employed contract

A

where an individual operates as an independent business or contractor, taking responsibility for their own taxes, insurance and benefits

83
Q

what clauses should an employment contract contain

A
  • a summary of key duties
  • hours / location
  • holiday entitlement
  • the remuneration package
  • details of any probationary period
  • require notice period by both parties