Unit 2 Flashcards
Therapeutic Relationship
1.The therapeutic relationship is a professional one
- Relationship is focused solely on helping the patient meet healthcare goals
- It is time limited.
- Another difference in the therapeutic relationship is sympathy and empathy. Sympathy means a relationship or an affinity between people or things in which whatever affects one correspondingly affects the other.Empathy is the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts,
Therapeutic Barriers
- Your personal biases
- enmeshment. To become enmeshed means to be ensnared or tangled. When this term is used in the context of the nurse patient relationship, it refers to the nurse who becomes overly involved with a patient.
- Social stigma refers to “the extreme disapproval of (or discontent with) a person on socially characteristic grounds that are perceived, and serve to distinguish them, from other members of a society.
- environment will greatly affect your ability to develop the nurse-patient relationship. Examples are if the environment is too noisy, if there is no private place to talk, or if the nurse’s workload doesn’t allow adequate time for a 1:1.
Stages of nurse patient relationship
- pre-orientation.
- orientation phase
- working,
- termination.
pre-orientation
During this phase, the nurse gathers patient history and examines his or her own feelings or biases concerning the patient information.
orientation phase
the nurse get to know the patient. Rapport, or the ability to talk with that patient, is established. The nurse attempts to gain the patient’s trust. The nurse-completes a thorough assessment, establishes nursing diagnoses and sets treatment goals with the patient.
working,
nurse and patient do the therapeutic work. Together they problem solve and try to increase the patient’s insight. The nurse will encourage this work through teaching and 1:1s.
termination.
During this phase the nurse and patient evaluate progress on treatment goals, problem solve follow-up care, and allow the patient to discuss feelings regarding the termination of the relationship.
non-verbal communication
estimate that approximately 70-90% of communication is nonverbal and
- Vocal Cues-volume, the speed, the tone
- Affect-behavioral expression of emotion. Most nurses use the patient’s facial expression as the biggest indicator of a patient’s affect.
- Spatial distance-refers to how close the patient stands to the nurse and may be referred to as personal space. Some patients, particularly those suffering from paranoia, may require extra personal space whereas others, like manic patients may be intrusive often inappropriately touching others.
- Eye contact-Eye contact should be direct. Lack of contact, staring or indirect contact, which is looking at you through bang, from behind a book, or through their fingers, are all significant and should be noted.
- movements, gestures, and posture can also reveal information and can be included in the description of the affect.
- patient’s dress grooming and hygiene as communication. For example, the patient who takes time to complete grooming may be feeling better about him or herself.
communication style
- Assertive behavior
- Aggressive
- Passive
- Passive-aggressive
Aggressive
Aggressive individuals defend their own rights by violating the basic rights of others. An example of this behavior would be threatening a patient or raising your voice at a patient in anger
Passive
Passive individuals seek to please others at the expense of denying their own basic human rights. An example of this would be not setting appropriate limits or withholding information, like an upcoming probate hearing for fear the patient may become upset.
Passive-aggressive
Passive-aggressive individuals defend their own rights by expressing resistance to social and occupational demands. An example of this would be complaining to other staff about a patient or being purposefully slow to respond to the patient’s needs.
Assertive
Assertive behavior increases self-esteem and the ability to develop satisfying interpersonal relationships. This is accomplished through honesty, directness, appropriateness and respecting one’s own rights and the rights of others. An example of assertiveness frequently used by the mental health nurse is setting limits when a patient is disruptive, disrespectful, or breaking rules.
interdisciplinary communication
The Ohio Department of Mental Health dictates that the healthcare team should meet as a group every 72hours of the patient’s stay to discuss progress in treatment and to plan patient care. Communication with team members should be assertive and professional in nature.
team members include the:
psychiatrist. This is the medical doctor. He is responsible for admitting the patient to the unit and decides when the patient will be discharged. The psychiatrist assigns the medical diagnosis and is responsible for medication management. The ultimate responsibility for patient care falls on the doctor, therefore, he or she is the leader of the healthcare team.
Milieu
The word for the environment on the mental health floor