Unit 2

Question 1

Benefits of residential home

Answer 1

Staff available 24 hours
Encourage socialisation
Access to wide range of professionals

Question 2

How can a voluntary organisation support people with specific needs

Answer 2

Gives service users a voice/ empowerment
Emotional advice and support, e.g providing specialist information

Question 3

Benefits of nursing home

Answer 3

Maintaining safety
Added security

Question 4

ways to promote anti discrimination

Answer 4

Services available for wheelchair users
Leaflets/communication in different languages
Longer appointment time(learning disability)

Question 5

Benefits of MDT

Answer 5

Ongoing review and evaluation of care plan
Joined up working improves the efficiency of the care system and planning of care

Question 6

Responsibilities of organisations

Answer 6

Undertaking CPD required
Implementing codes of practise
Safeguarding

Question 7

Role of social worker

Answer 7

Preparing and review case files
Making difficult decisions

Question 8

Supporting people with physical disability

Answer 8

Ensuring person has access to all rooms at home
Ensure health and safety of service users

Question 9

What is empowerment

Answer 9

Empowerment giving an individual choice and control over their care. Should be given the right information and support to live independently as possible. Can be implemented by promoting dignity.

Question 10

Settings promote anti discrimination

Answer 10

Equality act 2010 should be implemented and ensure people are not discriminated against for their race, gender, disability etc. this is done by accessible signage access to buildings for wheelchair and longer appointment times

Question 11

How can dignity be maintained

Answer 11

Ensuring privacy for example using curtains around bed, closing door when service user is in bathroom.

Question 12

Why multi disciplinary working is important in all health and social care settings

Answer 12

Provides holistic approach, needs of service user are likely to be met.
Promoted efficiency and effective communication between team and improved planning of care, each team member accountable for their own care.

Question 13

Benefits of service user feedback

Answer 13

Service user feel they can trust the service
Gain an insight if patient experience
Can identify gaps in care to see improvements eg staff training

Question 14

Importance of regularly monitoring work of professionals

Answer 14

Ensures staff have the right skills and training. Promotes motivation and ensures staff are competing CPD and held accountable.
Sets high standards for working practice

Question 15

Two examples of voluntary services support elderly people

Answer 15

Age UK
DEMENTIA FRIENDS

Question 16

Two charities who support individuals with learning disabilities

Answer 16

Mencap
Mind

Question 17

How do managers ensure staff are safeguarded

Answer 17

Staff are trained and keep their self safe e.g infection control. Up to date of safeguarding policies

Question 18

How would a support worker support an adult with learning disability

Answer 18

Help them live independently e.g get a job
Implement care plans agreed with social workers
And promote their emotional needs

Question 19

Examples of anti discriminatory practise

Answer 19

Policies such as anti bullying in school
Longer appointments learning disability
Leaflets in many languages
Access to buildings

Question 20

empowering service users

Answer 20

Promoting users rights,choice +wellbeing
Promote independence
Getting individualised care
Providing support with users beliefs, culture and preferences

Question 21

examples of safeguarding

Answer 21

Ensure all staff have DBS
Make sure equipment is sterile
Ensure effective procedures for reporting accidents and incidents
Ensure assessment of chiledren

Question 22

Benefits of partnership

Answer 22

Means service users don’t have to give the same information to different staff
Coordinates the way in which care is provided
Improves lives of vulnerable adults and children