unit 2 Flashcards

1
Q

healthcare assistants

A

work under the guidance and support of qualified healthcare professionals. Record medical details from patients and provide assistance in some activities such as washing and dressing

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2
Q

social workers

A

Provide help and support for people of all ages through difficult times in their lives. Help to safeguard individuals and refer them to other specialist services.

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3
Q

occupational therapists

A

Work with people of all ages who are having difficulty in carrying out the practical routines of life, e.g bathing, cooking, moving around. They will agree specific activities with an individual that will help them to overcome their barriers.

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4
Q

youth workers

A

Work with young people and support them to reach their full potential and becomes responsible members of society

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5
Q

care managers

A

Responsible for the routine running of residential care settings. Duties can include: hiring/firing, making sure that staff are following policies, managing budgets and supervising staff

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6
Q

care assistants

A

Provide practical help and support for people who have difficulties with daily activities. Duties can include help with washing, dressing, household tasks, paying bills, liaising with other healthcare professionals

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7
Q

support workers

A

Work under the supervision of a range of health and care professionals. Duties similar to healthcare assistant but will also assist with general skill development, i.e. developing domestic skills and financial management

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8
Q

G.P

A

Provide a first point of contact to patients. Diagnose, agree treatment plan, prescribe and monitor.

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9
Q

Nurse

A

Contribute to the management and development of care provision. Monitor patient health and provide assistance in some activities.

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10
Q

midwife

A

Supporting women through all stages of pregnancy, including antenatal and postnatal care

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11
Q

anti-discriminatory practice

A

practice that involves promoting equal opportunities for all and challenging discrimination

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12
Q

empowering individuals

A

a process in which people gain greater control over decisions and actions affecting their health. This involves promoting individualised care, promoting and supporting individual’s rights to dignity and independence, providing active support consistent with the beliefs, cultures and preferences, supporting individuals who need health and social care services to express their needs and preferences, promote the rights, choices and wellbeing of individuals who use health and care services and balancing their rights with those who those of other service users and staff

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13
Q

informal care

A

care provided by relatives and friends that have no formal training. It is normally unpaid and in addition to the care provided by professionals

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14
Q

6 stages of the care planning cycle

A
  • assess the clients’ needs
  • plan and agree the most appropriate care
  • implement the care plan
  • monitor the effectiveness of the plan
  • review and evaluate the effectiveness of the plan
  • amend the plan as necessary
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15
Q

risk assessment involves

A
  • potential hazards
  • who is at risk
  • measures to minimise risk
  • risk rating
  • preventative measures
  • responsibility
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16
Q

safeguarding policies

A

Policies that ensure adults and vulnerable children are protected from harm. All health and social care services are required to have this policy

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17
Q

Control and disposal of substances harmful to health

A

COSHH

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18
Q

clinical waste

A

yellow bag, waste is burned in controlled settings

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19
Q

needles / syringes

A

yellow ‘sharps’ box, sealed and burned in controlled settings

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20
Q

bodily fluids

A

flushed down a sluice drain, area is cleaned and disinfected

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21
Q

soiled linen

A

red laundry bag, laundered at the appropriate temperature

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22
Q

recyclable equipment and instruments

A

blue bag, returned to the central sterilisation services

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23
Q

assistive technology

A

any tool or strategy used to help people with disabilities complete their studies successfully and reach their potential

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24
Q

data protection act

A

D 1998

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25
Q

Human rights act

A

H 1998

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26
Q

equality act

A

2010

27
Q

complaints policy

A

A policy that allows you to communicate with management regarding any problems you have with their service

28
Q

whistleblowing policy

A

A policy that enables you to report poor or dangerous practice from your colleagues

29
Q

lone workers policy

A

A policy that provides guidance and procedures to ensure that people who work alone remain safe

30
Q

national occupational standards (NOS)

A

A set of standards that describe best practice. They are the standards of professional practice that should be met in the workplace.

31
Q

general medical council (GMC)

A

A professional body who set and monitor standards of behaviour for doctors

32
Q

nursing and midwifery council (NMC)

A

A professional body who set and monitor standards of behaviour for nurses and midwives

33
Q

health and care professional’s council (HCPC)

A

A professional body who set and monitor standards of behaviour for social workers and a range of other healthcare professions

34
Q

care quality commision (CQC)

A

An independent organisation who are responsible for monitoring and inspecting health and adult social care services in England. They aim to ensure that services are of a high quality and are delivered safely, effectively and compassionately

35
Q

national institute for health and social care excellence (NICE)

A

An independent organisation who provide guidance on current best practice in health and social care

36
Q

public health england (PHE)

A

An independent organisation that is sponsored by the Department of Health. The PHE aims to protect and improve the health and wellbeing of people in England

37
Q

the equality act 2010

A

Legislation that ensures that vulnerable groups of people of not discriminated against

38
Q

The human rights act 1998

A

legislation that ensures that people who are cared for by public authorities are treated equally, with fairness, dignity and respect

39
Q

the data protection act 1998

A

legislation that sets out the rules governing the processing and use of personal information within different organisations

40
Q

the health and social care act 2008

A

legislation that states that care services must ensure that they have sufficient numbers of appropriately qualified staff to meet the needs of the services users at all times

41
Q

risk assessment

A

An assessment that identifies and evaluates the possible consequences of hazards and the level of risk that the hazard will cause harm

42
Q

palliative care

A

Specialist care for people with serious illnesses, which aims to provide relief from symptoms and to reduce stress for patients and their families

43
Q

hospice care

A

Care that aims to improve the quality of life for people who have an incurable illness

44
Q

residential care

A

The long term care of adults and children needing 24 hour care, which cannot be provided adequately or appropriately in their own home

45
Q

domiciliary care

A

Sometimes called “home care” is care that is provided in a client’s home, rather than a specialist care setting

46
Q

CPD

A

Continuing Professional Development

47
Q

code of conduct

A

April 2015 Care Certificate

  • accountability
  • promoting rights / privacy / dignity / health / wellbeing / equality / inclusion
  • work in collaboration
  • communicate
  • respect confidentiality
  • strive to improve health care through CPD
48
Q

safeguarding children

A
  • protect children from maltreatment
  • follow policies and take appropriate actions
  • prevent impairment of children’s health and development
  • protect children from infection
  • ensure children grow up in safe care
  • take actions to enable children to have best outcomes
49
Q

local safeguarding children board

A

LSCB

50
Q

The children act

A

2004

51
Q

adult social care

A

2014

52
Q

multidisciplinary teams

A

a team in which health and social care workers from different professional backgrounds and with different work roles plan, monitor and implement an individual’s care

53
Q

holistic approach

A

approach that takes into account a person’s wider needs including physical, emotional, spiritual, social, intellectual

54
Q

line management

A

ensure people are upholding excellent practice

55
Q

line manager

A

person responsible for managing the work of an individual or of a team in an organisation, usually the position they hold will be at least one level above the person they manage

56
Q

internal care monitors

A

lead nurses / senior nurses, doctors, matrons, ward sister / charge nurse, nurse specialists, healthcare assistants

57
Q

line manager responsibilities

A

if staff performance falls short of the practice expected, it will be their responsibility to address the issues with the staff concerned and take appropriate action

58
Q

circumstances resulting in criminal investigations

A

where abuse is suspected
safeguarding issues
follow referrals

59
Q

public sector

A

financially managed by the government

funded by taxation and National insurance contributions

60
Q

voluntary sector

A

charities that rely heavily on donations, managed independently
no personal profits and use volunteers

61
Q

private sector

A

commercial companies that make profit

fees made by service users

62
Q

adult social care

A

18+ local authority and social services

63
Q

children’s services

A

under 18