Unit 12: The Calling of the Healthcare Provider Flashcards
service characterized by a trusting and caring relationship which
The Healthcare Profession
There is a trusted caring service between the health care provider who offers help and a dependent patient who needs and receives it
The Healthcare Profession
this is a special calling
The Healthcare Profession
Qualities of a Healthcare Provider
- effective communication skills
- emotional stability
- self-respect
- flexibility
- good attention to details
- good interpersonal skills
- physical stamina
- problem-solving skills
- ability to respond quickly
- respect for others
- empathy
- Compassion
effective communication skills include
- includes speaking and listening
- follow directions without problem
- can talk easily to patients and families and understand their needs
is able to work without allowing stress to cause serious personal harm
emotional stability
proper regard for the dignity of one’s character or profession
self-respect
appreciation of one’s obligation
self-respect
willingness to work long periods, overtime, night shifts, and even on holidays
flexibility
TRUE OR FALSE
a healthcare provider who has good attention to detail understands every step and is careful not to make any error
TRUE THE FIRE
works well with different people and in a variety of situations
good interpersonal skills
- strong physical endurance
- able to endure long hours of work
- able to perform taxing duties
physical stamina
thinks quickly and can address problems even before they arise
problem-solving skills
- always prepared to respond to sudden incidences
- can respond quickly to emergencies
ability to respond quickly
respect for others includes
- respect people
- respect rules
- heedful of confidentiality requirements
- considerate of other cultures and traditions
- respects wishes and decisions of patients
ability to understand and identify with another person’s feelings
empathy
- sensitivity
- willingness to assist other people
Compassion
help improve patients’ health outcomes and promote patients’ well-being
Compassion
improve the quality of patients’ relationship
Compassion
Virtues of a Healthcare Provider
- Fidelity
- Humility
- Compassion
- Justice
- Courage
- Prayerfulness
- inclination to seek God
- prays for encouragement, strength, and consolation
Prayerfulness
TRUE OR FALSE
courage is doing what is right without undue fear
TRUE THE RAIN
willingness to fight for patient’s right
Courage
constant will to give what is due to others
Justice
offering needed treatments/interventions
Justice
- fairness
- rightfulness
Justice
willingness to sacrifice for others
compassion
genuine concern for the sufferings of others
compassion
recognizing one’s capabilities and limitations
Humility
willingness to accept suggestions from colleagues
Humility
respecting patient’s autonomy
Humility
keeping the promise of being a patient advocate
Fidelity
provide competent care and avoid conflicts of interest
Fidelity
play a central and critical role in improving access and quality health care for the population
Role of Healthcare Professionals
provide essential services that promote health, prevent diseases and deliver health care services to individuals, families and communities based on the primary health care approach
Role of Healthcare Professionals
what does patiens in latin means
one who suffers
what are patients
- persons receiving medical care/treatment
- persons under health care
one who is hospitalized for less than 24 hours
outpatient
one who is confined overnight or for an indeterminate time in the hospital
inpatient
patients’ rights under the medical context
- right to informed consent
- right to informed decision
- right to informed choice
- right to refusal of treatment
patients’ rights under the principle of autonomy
- The patient has the moral right to determine what is good for himself
- Right to self-determination
Personalizing the Health Care Profession
- Getting patients involved in their care
- Personalized health recommendations
- Personalized online therapy
- Personalized delivery of health services and results
TRUE OR FALSE
Healthcare workers should NOT treat their patients as unique individuals
FALSE
TRUE OR FALSE
Personalization improves the patient’s experience and decreases patient engagement
FALSE
increases dapat
Patients’ ______ of their health and outcomes is essential
ownership
- knowing rights
- providing information about past illnesses, hospitalizations, medications, and other health related matters
patients’ responsibilities
right to considerate and respectful behavior from the patients and
to be free from harassment and abuse
Rights of Healthcare Professionals
right to register a complaint about a patient, and to pursue that complaint through the hospital system or in a court of law without risk to our employment
Rights of Healthcare Professionals
right to sufficient personal time during the work shift to keep hydrated and nourished as needed
Rights of Healthcare Professionals
basic individual rights, including the civil, constitutional, and statutory rights as a person
Rights of Healthcare Professionals
informing their physicians and other caregivers if they anticipate problems in following prescribed treatment
patients’ responsibilities
being aware that the hospital has to be reasonably efficient and equitable in providing care to other patients and the community
patients’ responsibilities
being considerate of and making reasonable accommodations to the needs of the hospital, other patients, medical staff, and hospital employees
patients’ responsibilities
requesting additional information or clarification about their health status or treatment when they do not fully understand the current information or instructions
patients’ responsibilities
making sure that the health care institution has a copy of their written advance directive if they have one
patients’ responsibilities
right to protect ourselves from physical attack
Rights of Healthcare Professionals
right not to be required to put patients’ life, their physical health, or the health of their families at risk
or the health of their families at risk
Rights of Healthcare Professionals
right to reasonable access to the tools needed to perform the duties of their position
Rights of Healthcare Professionals