Unit 1.1 What is a Business? Flashcards
Definition of a business
An organization that trades goods or services in a market
What is a Good? Give an example
A good is a tangible product. Examples would be a water bottle, a computer, an earring.
What is a Service? Give an example
A service is an activity done by one person to another person. Examples would be babysitting, teaching, tutoring, a haircut.
Examples of both a service and a good together
Resturant (service+food), Construction (Service+remodel of the house), Amazon (Product+delivery)
What is operations management?
Designing and controlling the production of goods and services
What are the 4 functional areas of a business
- Operations Management
- Marketing
- Finance
- Human Ressources
What is marketing?
Campaigns, ads, selling the product whilst attracting the target audience
What is finance?
The people who control the money income, budgeting, outcome, allocation of funds, approving loans.
What is human ressources?
Salary of employees, healthcare, wellbeing, hiring employees, interviews, training, contracts, employee benefits.
What is revenue?
The money that a business will receive for their goods and services.
What is costs of production?
The money spent in the process or creating the goods and services.
Name the 4 Ps that Good uses
- Product
- Price
- Place
- Promotion
Name the 7 Ps
- Product
- Price
- Place
- Promotion
- People
- Processes
- Physical
Name the 3 Ps that Services uses
- People
- Processes
- Physical
What are the 4 Business Sectors?
- Primary
- Secondary
- Tertiary
- Quaternary
What is a primary business sector? Give an example.
Extraction of natural ressources. For example mining, fishing, hunting, agriculture
What is a secondary business sector? Give an example.
Manufacturing processes. For example construction, textile industry, food industry
What is a tertiary business sector? Give an example.
Selling services or skills. For example healthcare, real estate, collection of garbage
What is a quaternary business sector? Give an example.
Providing information. For example data scientists, consultancy, university classes
What is industrilization?
When an economy moves from the primary to secondary sector