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Professional Communications > Unit 1 Vocabulary > Flashcards

Unit 1 Vocabulary Flashcards

1
Q

Intrapersonal Communication Definition

A

Communicating with yourself through your own thoughts.

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2
Q

Audience Analysis

A

Learning about the diverse characteristics of the people who make up the audience.

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3
Q

Speech-Planning Process

A

The system you use to prepare for a speech.

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4
Q

Impersonal Communication

A

Communication between people about general information, such as saying “hi” to someone in the hallways.

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5
Q

Speech-Making Process

A

Process of giving a speech to the audience.

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6
Q

Speaking Expressively

A

Use various vocal techniques so you sound a bit more dramatic than you would in casual conversation.

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7
Q

Rhetorical Devices

A

Language techniques that create and hold audience attention and help audience members remember what you said in your speech.

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8
Q

Empower

A

To make more confident and assertive.

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9
Q

Interpersonal Communication

A

Communication between two people who have a relationship with each other.

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10
Q

Plagiarism

A

Stealing and passing off the ideas, words, or creating works of someone else as your own.

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11
Q

Ethics

A

A set of moral principles that a society, group, or individual holds that distinguish right from wrong and good behavior from bad behavior.

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12
Q

Nonverbal Communication

A

The way you stand when giving a speech and the way you use your eyes, face, and hands.

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13
Q

Public Speaking

A

A formal presentation made by a speaker to an audience.

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14
Q

Listening

A

Receiving spoken communication from another person and making an effort to hear and understand what the person is saying.

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15
Q

Attention span

A

Length of time you can concentrate and listen effectively.

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16
Q

Monotone

A

An unchanging tone without rising or falling in the speaker’s voice.

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17
Q

Critical Listening

A

Evaluate what the speaker is saying and decide on the value of the message.

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18
Q

Understanding

A

The ability to assign accurate meaning to what was said.

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19
Q

Remembering

A

Being able to recall and retain the information you heard.

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20
Q

Active listening

A

Includes identifying how ideas are organized, asking questions, silently paraphrasing, watching nonverbal clues, and taking notes.

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21
Q

Paraphrase

A

Restating the speaker’s meaning in your own words.

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22
Q

Research

A

Investigating a subject to learn the facts about it.

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23
Q

Credentials

A

Your experience or education that qualifies you to speak with authority on a specific subject.

24
Q

Primary Source

A

First-hand accounts that you conduct or those written by people who were part of the original event or research.

25
Q

Follow-Up Question

A

A question you ask during an interview that results from the answers to your primary questions.

26
Q

Open Question

A

Broad-based questions that ask the interviewee to provide perspective, ideas, information, values, goals, or opinions.

27
Q

Closed Question

A

Narrowly focused questions that require only brief answers such as yes or no.

28
Q

Neutral Question

A

Questions are asked in a way that does not direct a person’s answer.

29
Q

Leading Question

A

Questions are asked in a way that suggests you have a preferred answer.

30
Q

Critical Analysis

A

The process of evaluating what you have heard to determine a speech’s completeness.

31
Q

Credibility

A

A speaker’s ability to inspire trust and belief.

32
Q

Critique

A

A formal assessment of a speech requires you to analyze and evaluate a speech’s effectiveness according to how well the speaker meets specific key criteria.

33
Q

Constructive Critique

A

An analysis of a speech that evaluates how well a speaker meets a specific speaking goal while following the rules for good speaking and recommends how the speech might be improved.

34
Q

Speech Plan

A

A strategy for achieving your speech goals.

35
Q

Speech Goal

A

A statement of what you want your audience to know, believe, or do.

36
Q

Audience Adaptation

A

Process of writing your speech to meet the needs and interests of the listeners.

37
Q

Demographics

A

Characteristics of a group of people.

38
Q

Outline

A

A plan of main points and supporting detail that you want to cover in your speech.

39
Q

Chronological Order

A

A method of arranging things in relation to when they happen in time.

40
Q

Topical Order

A

A method of arranging information by subjects, facts, or points.

41
Q

Visual Aid

A

An object, picture, photo, chart, or other images that the audience can see.

42
Q

Eye Contact

A

A form of nonverbal communication that occurs when two people look at one another for a few seconds.

43
Q

Animated Delivery

A

A lively, energetic, enthusiastic, and dynamic delivery.

44
Q

Speak Clearly

A

Speaking so the audience can make out what you are saying.

45
Q

Pitch

A

How high or low is the sound of your voice is.

46
Q

Quality Of Voice

A

The tone that distinguishes your voice from everyone else’s.

47
Q

Accent

A

The speech habits of people from a specific country, region of a country, or even a state or city.

48
Q

Articulation

A

The way you use your mouth and lips to form words.

49
Q

Vocal Expressiveness

A

The variety you create in your voice through changing pitch, volume, and rate; the expressing of certain words; and using pauses.

50
Q

Stress

A

To emphasize certain words by speaking them more loudly than they rest of the sentence

51
Q

Pause

A

A moment of silence enhances the meaning of an idea.

52
Q

Gestures

A

How you move your hands, arms, and fingers.

53
Q

Movement

A

Changing the position of your entire body.

54
Q

Sender

A

The sender begins the communication process.

55
Q

Message

A

The message may be in words (written or spoken), pictures, or even video.

56
Q

Receiver

A

The receiver physically receives the message and then translates/decodes the message.

57
Q

Feedback

A

The feedback is the receiver’s response to the sender and concludes the communication process.

Professional Communications (1 decks)

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