Unit 1 Topic 7 Flashcards

1
Q

Who is the Chancellor of the Exchequer?

A

The British Cabinet minister responsible for financial and economic matters and in charge of the Treasury.

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2
Q

What is a common bond?

A

An interest or circumstance shared by a group of people, for example working for the same employer or living in a certain area.

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3
Q

What is a communication channel?

A

Refers to the way a customer can contact their provider and manage their account. Also referred to as a distribution channel.

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4
Q

Explain what demutualisation is

A

The process whereby a mutual organisation (eg building society) legally becomes a shareholder-owned join stock company. (eg a bank)

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5
Q

What is a dividend?

A

A payment of profits from a company to its shareholders, often at twice-yearly intervals, either as cash or (depending on the plan) as further shares or reacquisition of shares.

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6
Q

Who are the FCA?

A

Financial Conduct Authority
One of the two main regulators of financial services in the UK.

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7
Q

What is insurance?

A

Products that give financial protection against certain events. For example, someone who has travel insurance might be able to claim back the cost of a holiday if they have to cancel through illness.

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8
Q

What is the interest rate margin?

A

The difference between the interest rate that a bank charges on borrowing products and the interest rate that it pays on savings.

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9
Q

What is life assurance?

A

A type of insurance policy that pays out a sum of money if the insured person dies.

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10
Q

What is a premium bond?

A

A lottery bond, issued by NS&I, entered into a monthly prize draw with tax-free prizes or ‘premiums’. Bonds must be held for a full calendar month after the month in which they were purchased, and retain an equal chance of winning until cashed in.

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11
Q

Who are the PRA?

A

Prudential Regulation Authority
One of the two main regulators of financial services in the UK.

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12
Q

What is a PLC?

A

Public Limited Company
A large company whose shares are sold and traded to the general public. The shareholders have limited liability, up to the value of their investment, for the company’s debts.

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13
Q

What are savings bonds?

A

Savings products held for a fixed period, eg two years. The holder can only make a limited number of withdrawals, or none at all, during that period without incurring a penalty.

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14
Q

What is travel insurance?

A

A product providing coverage for unexpected events such as trip cancellation, medical expenses, travel delays and other losses incurred while travelling.

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15
Q

What is the Treasury?

A

Her Majesty’s (HM) Treasury, the government department responsible for development and implementation of financial and economic policy.

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16
Q

Name 5 main providers

A

Banks
Post offices
Building societies
Credit unions
NS&I

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17
Q

Name 3 factors to consider when people choose a financial services provider

A

The advantages and disadvantages
How they wish to operate their account + communicate with their provider
How safe their funds will be

18
Q

Name 5 communication methods

A

Branches
Online Banking
Telephone
Mobile
Post

19
Q

Name 2 advantages of Branches

A

Offers a personal service as it’s face-to-face communication

The branch can advertise all of its products

20
Q

Name 2 disadvantages of Branches

A

Sometimes inconvenient
Expensive to run

21
Q

Name 2 advantages of online banking

A

24/7 access

immediate transactions

low cost

22
Q

Name 2 disadvantages of online banking

A

security issues

lack of personal contact to ask questions

23
Q

Name 2 advantages of telephone communication

A

can contact bank from wherever

call centre has longer opening hours than branches

call centres are less expensive

24
Q

Name a disadvantage of telephone communication

A

Risk of potential fraud

25
Q

Name 2 advantages of mobile communication

A

Quick
Convenient

26
Q

Name 2 disadvantages of mobile communication

A

Could lead to problems with understanding information
Requires sophisticated security

27
Q

Name an advantage of communicating via post

A

Good for retuning a signed contract

28
Q

Name 2 disadvantages of communicating via post

A

May get lost
Takes time to get delivered

29
Q

How do banks raise money?

A

Selling shares

30
Q

Name 2 advantages of building societies

A

all customers are members who have a day in how the society is run
don’t have shareholders

31
Q

Name a disadvantage of building societies

A

they have less money to spend on research and development

32
Q

Name 2 advantages of banks

A

easy access to different products
banks are large so they can invest in new products

33
Q

Name a disadvantage of banks

A

customer service may not be efficient

34
Q

Name 2 advantages of credit unions

A

lower operating costs than other products
profits generated are used to benefit members
provide a local, community focussed service
inspires customer loyalty through common bond

35
Q

Name a disadvantage of credit unions

A

May only offer a limited product range

36
Q

Name 3 products offered by NS&I

A

Cash ISAs
Savings accounts
Investment accounts
Income bonds
Premium bonds

37
Q

What do the PRA and the FCA work together to do?

A

Supervise providers and ensure they’re using proper operating procedures.

38
Q

What is a bank?

A

A public limited company that sells a wide range of financial products.

39
Q

What are the 5 services that a bank provides?

A

allows customers to make transactions
allows customers to save money
allows customers to invest
allows customers to borrow
allows customers to protect themselves

40
Q

Who represents all building societies in the UK?

A

The building societies association

41
Q

Name 3 products offered by the post office

A

Savings accounts
Loans
Cash ISAs
Home/Car insurance
Travel Insurance
Life cover
Pet insurance