UNIT 1- Organizational structures of multinationals Flashcards

1
Q

What is an organizational structure?

A

“Organizational structure refers to the way that an organization arranges people and jobs so that its work can be performed, and its goals can be met…”

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2
Q

4 decisions to be made in the organization development:

A

1.Division of labor- The organization’s work must be divided into specific jobs.
2.Departmentalization- The jobs must be grouped in some way
3.Decide the number of people and jobs that are to be grouped together- The number of employees reporting to a single manager and the span of control
4.Determine the way decision-making authority is to be distributed

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3
Q

Benefits to designing an organizational chart for your organization

A
  1. Helps potential investors/shareholders understand who is steering the ship
  2. Helps the entire organization understand the chain of command
  3. Helps new hires get to know fellow employees
  4. Helps people understand how changes within a company impacts them
  5. An organizational chart is a great way to communicate your brand
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4
Q

Traditional structure

A
  • hierarchical or pyramid structure
  • president or other executive at the top
  • a small number of vice presidents or senior managers under the president
  • several layers of management below this, with the majority of employees at the bottom of the pyramid
  • the number of management layers depends largely on the size of the organization
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5
Q

Matrix structure

A
  • the combination of two or more structures
  • functional departmentalization commonly is combined with product groups on a project basis

Example: a project group wants to develop a new addition to its line; for this project it obtains personnel from functional apartments such as research, engineering, production, and marketing

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6
Q

Strategic business units

A

One approach to encourage new ways of thinking and acting is to reorganize parts of the company into largely autonomous groups

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7
Q

Basis for departmentalization

A
  1. Functional departmentalization
  2. Geographic departmentalization
  3. Product departmentalization
  4. Customer/market departmentalization
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8
Q

Functional departmentalization

A
  • grouping jobs that require the same knowledge, skills, and resources
  • efficient and promote the development of greater expertise

Disadvantage:
- may develop a narrow departmental focus
- difficulty appreciating any other view of what is important to the organization

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9
Q

Geographic departmentalization

A
  • for organizations that are spread over a wide area
  • all the activities performed in a region are managed together
  • promotes local focus

Example: The marketing of a product can be very different in Western Europe and Southeast Asia
- companies that market products globally sometimes adopt a geographic structure

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10
Q

Product departmentalization

A
  • large, diversified companies are often organized according to product
  • all activités necessary to produce one/similar products are grouped together
  • top manager of the product group has considerable autonomy over the operation
  • each product group requires most of the functional areas (finance, marketing, production ++)
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11
Q

Customer/market departmentalization

A
  • organize according to the types of customers it serves

Example: a distribution company that sells to consumers, government clients, large businesses and small businesses

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12
Q

Getting organizational redesign right- McKinsey article

Nine golden rules:

A
  1. Focus first on the longer-term strategic aspirations
  2. Take time to survey the scene
  3. Be structured about selecting the right blueprint
  4. Go beyond lines and boxes
  5. Be rigorous about drafting in talent
  6. Identify the necessary mind-set shifts- and change those mind-sets
  7. Establish metrics that measure short- and long-term success
  8. Make sure business leaders communicate
  9. Manage the transitional risks
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13
Q

What is a strategy?

A

According to chandler (1962) “strategy is the determination of the basic long-term goals and objectives of an enterprise and the adoption of courses of action and the allocation of the resources necessary for carrying out these goals”

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14
Q

What is organizational design?

A

The Star model:

Strategy:
- defined goal
- the path to get there
- how we compete in our markets
- how we will grow
- what we do/what we don’t do

Capabilities:
- what are our unique differentiators
- what do we do better than our competitors

  1. Structure:
    - how should we organize?
    - what are the key roles?
    - how should power be allocated?
    - what kind of structure should we use as our primary architecture?
    - powerful but blunt instrument–> not enough alone
  2. Process:
    - ways to knit the organization together
    - management processes
    - how decisions are made
  3. Metrics and rewards
    - how they’ll know wether they are successful
    - how to measure success
  4. People practices
    - what talent profiles are needed
    - what competences do we need to execute this strategy?
    - what HR processes/routines will build these capabilities and competences?
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15
Q

How do we create organizational design?

A

The 5 milestone organization design process:

Understanding the current strategy:

  1. Business case and discovery
  2. Strategic grouping an integration work
  3. Evaluate
  4. Talent and leadership
  5. Transition from current state to future state
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16
Q

Four different strategic approaches:

A
  1. Multidomestic
  2. International
  3. Global
  4. Transnational
17
Q

Multidomestic strategy

A
  • a collection of relatively independent subsidiaries
  • each focusing on a specific domestic market
  • managed with minimal direction from the hq
18
Q

International strategy

A
  • knowledge and competences transfer to foreign markets
  • well designed to serve the need for learning through worldwide sharing of innovation
19
Q

Global strategy

A
  • use all of their resources in a very integrated fashion
  • all of their foreign subsidiaries and divisions are highly independent in both operations and strategy
20
Q

Transnational strategy

A
  • a combination of multi domestic and global strategy
  • provides global coordination (like the global strategy)
  • at the same time it allows for local autonomy (like the multidomestic strategy)
21
Q

International recruitment methods

A
  • ethnocentric
  • polycentric
  • geocentric
22
Q

Ethnocentric approach

A
  • hire management that is of the same nationality as the parent company
  • will represent the interests of the hq effectively and link well with the parent country
23
Q

Ethnocentric approach

A
  • hire management that is of the same nationality as the parent company
  • will represent the interests of the hq effectively and link well with the parent country
24
Q

Polycentric approach

A
  • limiting recruitment to the national of the host country (local people)
  • ensure the company understand the local market conditions, political scenario, and cultural and legal requirements better (aka local knowledge)
25
Q

Geocentric approach

A
  • recruiting the most suitable people for the position
  • irrespective of their nationality
26
Q

Ethnocentric- advantages and disadvantages

A

Advantages:

  • overcomes lack of qualified managers in host nation
  • unified culture
  • helps transfer core competencies

Disadvantages:

  • produces resentment in host country
  • can lead to cultural myopia
  • lack of local knowledge
27
Q

Polycentric- advantages and disadvantages

A

Advantages:

  • alleviates cultural myopia
  • inexpensive to implement
  • local knowledge

Disadvantages:

  • limits career mobility
  • isolates hq from foreign subsidiaries
28
Q

Geocentric- advantages and disadvantages

A

Advantages:

  • uses human resources efficiently
  • helps build strong cultural and informal management networks

Disadvantages:

  • national immigration policies may limit implementation
  • expensive
29
Q

3 principle groups that govern corporations:

A
  1. Management
    - day to day operations
    - identifies and manages corporate risks
  2. Board of directors
    - oversee the management
    - committees
    - decide in the interest of the shareholders
  3. Shareholders/ “owners”
    - elect directors
    - approve mergers & acquisitions
30
Q

The cooperation

A
  • employing millions
  • providing health insurance and retirement plans
  • providing investment opportunities
  • providing innovation
31
Q

Board of directors

A
  • represent the shareholders
  • responsible for coming up with the policies to oversee and manage the cooperation
  • responsible for the strategi direction of the company
  • private companies, charities and non-profit organizations can all have a board
  • in a start up: board of non-executive directors (experts, dont have management responsibility but skills, knowledge, contacts and industry experience)