Unit 1 - Lesson 1 (Communcation in the Global World)

Question 1

successful conveying or sharing of ideas or feelings

Answer 1

Communication

Question 2

Communication also describes as ____________

Answer 2

social contact

Question 3

A systematic process in which people
interact with and through symbols to create and interpret meanings.

Answer 3

Communication

Question 4

What is the importance of communication?

Answer 4

It fosters coordination, enabling people to
comprehend each other’s thoughts and ideas.

Its role is crucial to the smooth functioning of each member within an organization

It aids effective and efficient decision-making

It boosts managerial efficiency and leadership potential in organizations

It promotes peace and cooperation
among all employees.

It boosts morale and promotes a healthy
work environment.

Question 5

It pertains to personal, physical, social, psychological, and cultural circumstances, among others in which communication occurs.

Answer 5

Communication Context

Question 6

_______ refer to the setting in which communication takes place. It helps establish meaning and can influence what is said and how it is said.

Answer 6

Communication contexts

Question 7

5 communications contexts?

Answer 7

Personal Context
Physical Context
Social Context
Psychological Context
Cultural Context

Question 8

It involves the background of both
sender and the receiver of the message.

It includes their education, religion,
socioeconomic status, marital status and
beliefs that greatly influence what and
how they communicate.

Answer 8

Personal Context

Question 9

It pertains to the environment where
communication takes place. It involves
tangible factors which can be perceived by the senses such as temperature, humidity, odor, lighting, and noise level among others.

It includes proximity, how far or how close the participants are to each other, as well as the medium used in sending the message.

Answer 9

Physical Context

Question 10

It refers to the kind of relationship that
exists between the sender and the
receiver.

It motivates one to communicate with
people who are closer to him and as such
he easily gains the respect and
understanding

Answer 10

Social Context

Question 11

It includes the emotions and feelings of the participants in the communication process.

It involves their opinions, judgments, prejudices, attitude and perception toward each other which can play a part in the transmission of messages.

Answer 11

Psychological Context

Question 12

It is one of the vital considerations in
communication.

It includes sets of beliefs, value systems,
ethnicity, age, gender, sexual
orientation, gender identity, and religion
with which communication happens

Answer 12

Cultural Context

Question 13

source that starts communication

Answer 13

Sender

Question 14

Who imagines the message and then
considers how to transmit it to the receiver?

Answer 14

Sender

Question 15

final concept of the idea
formulated by the sender

Answer 15

Message

Question 16

the process of translating information
into a form that can be transmitted to another person
or system.

Answer 16

Encoding

Question 17

The sender must _________ encode their
message in a way that the receiver can understand.

Answer 17

first

Question 18

part of transforming abstract opinions
and ideas into symbols such as words, pictures, signs,
and marks.

Answer 18

Encoding

Question 19

might represent or indicate
opinions, statements, and actions

Answer 19

Symbol

Question 20

It refers to the information, ideas, opinions, attitudes, and feelings the sender wants to convey.

Answer 20

Message

Question 21

Messages may convey through ___________

Answer 21

verbal, written and non-verbal cues.

Question 22

It is the medium or tool to transmit the
message. The person who wants to
communicate must choose a channel to
send information, ideas, requests, etc.

Answer 22

Channel

Question 23

In face-to-face communication, the
sender uses all __________ to transmit
information.

Answer 23

five senses

Question 24

called as the barrier that
affects the message from being sent,
received, or understood.

Answer 24

Noise

Question 25

6 classifications of noise?

Answer 25

Physical Physiological Semantic Psychological Technical Cultural

Question 26

External environmental factors like loud conversations, static on a phone call, or visual distractions.

Answer 26

Physical Noise

Question 27

Biological factors such as hearing or vision impairments, fatigue, or hunger.

Answer 27

Physiological Noise

Question 28

Mental distractions or emotional states that affect how a message is received.

Answer 28

Psychological Noise

Question 29

Misinterpretations due to language differences or ambiguous wording.

Answer 29

Semantic Noise

Question 30

Issues with technology, such as poor internet connectivity or malfunctioning equipment.

Answer 30

Technical Noise

Question 31

Misinterpretations arising from cultural differences.

Answer 31

Cultural Noise

Question 32

first stage in listening, the receiver converts symbols into thoughts from the sender.

Answer 32

Decoding

Question 33

It translates encoded symbols into ________________

Answer 33

understandable language

Question 34

Without understanding the message, the receiver ___________ be able to communicate or give a response; on the other hand, with understanding, the receiver _____ be able to easily react or give feedback.

Answer 34

will not will

Question 35

the person who received the message or to whom the message was sent; it is the _____ who will try to understand the message in the best possible way to achieve the desired goals.

Answer 35

recipient (receiver)

Question 36

Receivers can be __________

Answer 36

one person or group of people

Question 37

The message sent by the receiver in response to a message he has received.

Answer 37

feedback

Question 38

it also refers to the receiver’s verbal and non-verbal response to the source’s message; response does not necessarily have to be verbal for it be considered a _________

Answer 38

feedback

Question 39

The definition of communication and its elements can also be further understood in the light of a framework or model to see their interrelatedness.

Answer 39

Communication Model

Question 40

3 communication models:

Answer 40

Linear, Interactive, Transactional

Question 41

also called the transmission model, is based on the assumption that communication is transmitted in a straightforward manner - from a sender to a receiver, this clearly reflects that communication is one-way process.

Answer 41

Linear Model

Question 42

is a two-way process of exchanging ideas, messages and information Between two or more sources. It involves an active exchange between two or more parties, where each party takes turns as the sender and receiver of the message.

Answer 42

Interactive Model

Question 43

This is considered the most accurate representation of the communication process.

Answer 43

Transactional Model

Question 44

_________ here may be evaluated according to their credibility, self-concept or attitude towards self or others, knowledge of the subject, and intention or purpose of communication.

Answer 44

Speakers in Transactional Model

Question 45

__________ are characterized by their purpose of listening, knowledge and interest about the topic, listening skills, and their attitudes towards self, the speaker and ideas or information presented.

Answer 45

Listeners in Transactional Model

Question 46

What model is this: Feedback maybe intentional (angry, reply, retort, etc.) or unintentional (yawning), and verbal (oral or written) or nonverbal (waving of hand)

Answer 46

Transactional Model

Question 47

The three aspects of a message include ____________

Answer 47

the content, the structure, and the style. (Also in Transactional Model)

Question 48

refers to the physical environment and social context in which communication occurs.

Answer 48

Situation (Lastly in transactional Model)

Question 49

it is a two-way process; when a message is sent, a reply is expected.

Answer 49

Communication is transactional

Question 50

it is an indispensable part of the daily life.

Answer 50

Communication is inevitable

Question 51

its ultimate goal is to understand each other; when communicating either through speaking or writing, its purpose is either to persuade, to entertain, to inform, to express one’s feeling, ideas or emotions and to influence others.

Answer 51

Commnication is Goal-oriented

Question 52

Basahin lng po itong principles: a. Intrapersonal refers to the communication that occurs when we do “self-talk” or engage in self-reflection b. Interpersonal involves two persons who interact with each other usually based on common communication goals c. Small group involves three to twenty people d. Public involves more than twenty people as in the case o f a public official delivering a speech to an audience.

Answer 52

Communication has various levels.

Question 53

Bashain rin- Communication is not simply sending a text message, talking over the phone, or using hand gestures. It is complex. It entails a lot of processes, which can occur simultaneously or successively. Part of the complexity lies in the recognition that communication is interactive, context-based, culturally loaded, circular and irreversible.

Answer 53

Communication is complex

Question 54

despite the complexity of communication, it is a skill which can be learned; the foundational knowledge in this chapter is your first step to learning and eventually improving your communication skills.

Answer 54

Communication can be learned

Question 55

In any communication setting, aside from sharing meaning, the process how meaning is created also echoes two vital aspects of the relationships of the communicators: Immediacy shows verbal expressions of friendliness Control is the degree to which one participant shows dominance or power.

Answer 55

Communication is relational

Question 56

Culture maybe defined as a system of knowledge shared by a relatively large group of people: The system includes shared beliefs, values, symbols and behaviors. How messages are created and processed in order to foster understanding is greatly influenced by the cultural background of communicators. When one communicates with others whose cultural backgrounds differ from his or her own, he or she needs to look at himself or herself. His or her sensitivity must always be given to communication behaviour as a way of practicing cultural sensitivity Regardless of cultural identity and ethnicity, sensitivity must always be given to the sex, age, class and sexual orientation of the participants in the process of communication

Answer 56

Communication is guided by culture

Question 57

deals with one’s judgment of rightness or wrongness, appropriateness or inappropriateness of a course of action or decision It is a set of moral principles guiding the society to maintain social order.

Answer 57

Ethics

Question 58

Guidelines for an ethical communicator:

Answer 58

Ethical communicators are honest Ethical communicators are aware of the consequences of their thoughts and actions Ethical communicators are aware of the consequences of their thoughts and actions Ethical communicators value diversity and respect other’s opinions Ethical communicators are just and fair, to be just and fair is to be impartial and objective.

Question 59

Ethical communicators are honest; In communicating thoughts, ideas and feelings, be truthful. Good communicator never lie and deceive other people. To fully realize the end purpose of communication, thoughts, ideas and feelings should be expressed with the best intentions.

Answer 59

basahin lng po

Question 60

Ethical communicators are aware of the consequences of their thoughts and actions. -The we communicate can build or ruin one’s reputation. -There is a need to take accountability in what we do and say.

Answer 60

Bashain lng uli

Question 61

Ethical communicators are aware of the consequences of their thoughts and actions. Communication is irreversible which means that once something is uttered or written, it cannot be taken back. Therefore, there is a need to be very cautious with the choice of words and be responsible with one’s thoughts and actions.

Answer 61

bashain lng po

Question 62

Ethical communicators value diversity and respect other’s opinions – respect means showing regard or consideration for others and their ideas even if you do not agree with them. -People differ in terms of backgrounds, interests, beliefs, and value system. -They formulate different opinions and insights about various topics and issues. -Their ideas may be similar to or, more often than not, different from yours. -Whatever the case, you have to respect others by listening to their points of view and genuinely trying to understand them -You may still disagree with other people without sounding rude or offensive -This is an indication that you demonstrate respect amidst differences.

Answer 62

bashin lng po uli

Question 63

Ethical communicators are just and fair, to be just and fair is to be impartial and objective. -You do not hastily make decisions or judgments based on hearsays , gossips, prejudices and personal biases -An ethical communicator exerts every effort to gather relevant facts or pertinent information related to a situation before making a decision -Think about the judges who decide on cases filed in their respective jurisdiction -They are examples of people who should adhere to standards of fairness.

Answer 63

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