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MANAGEMENT INFORMATION SYSTEMS > UNIT 1:Introduction to Information Systems: > Flashcards

UNIT 1:Introduction to Information Systems: Flashcards

1
Q

What are the 3 key concepts in MIS?

A

1.Information System
2. Information Technology
3. Management Information System

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2
Q

WHAT IS AN INFORMATION SYSTEM?(IS)

A

INFORMATION SYSTEMS is an organized collection of hardware, software data people, and procedures that work together to produce quality information by

COLLECTING
TRANSFORMING
DISSEMINATING

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3
Q

WHAT IS INFORMATION TECHNOLOGY?

A

the study or use of computers and telecommunications for storing, retrieving, and sending information
EXAMPLE:

computer apps that include data storage and programs to input, process, and output the data.

Software and support for office automation systems such as word processing and spreadsheets, as well as the computer to run them. Users’ PCs and software.

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4
Q

WHAT IS Management Information System ?

A

is a set of systems and procedures that gather data from a range of sources, compile it and present it in a readable format.
EXAMPLE:
process control, office automation, enterprise resource planning, finance systems and management reporting.

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5
Q

What does INFORMATION SYSTEM DO?

A

SUPPORTS DAILY SHORT TERM AND LONG RANGE ACTIVTIES
OF USERS

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6
Q

EXAMPLES OF USERS?

A

STORE CLERKS,
SALES REPRESENTATIVES, ACCOUNTANTS,
SUPERVISORS
MANAGERS,
EXECUTIVES, AND CUSTOMERS.

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7
Q

INFORMATION SYSTEM IN MY OWN WORDS?

A

INFORMATION SYSTEMS refers to a group of components that interact to produce quality information.

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8
Q

WHAT ARE THE SIX COMPONENTS OF INFORMATION SYSTEM?

A

COMPUTER HARDWARE
SOFTWARE
DATA
NETWORK
PROCEDURES
PEOPLE

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9
Q

SOFTWARE?

A

SET of instructions that tell hardware what to do

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10
Q

HARDWARE?

A

REPRESENTS the physical components of a computer system

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11
Q

PROGRAMS?

A

SETS OF OPERATING INSTRUCTIONS WHICH DIRECT AND CONTROL HARDWARE

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12
Q

PROCEDURES?

A

REFERS TO a set of information processing information needed by people

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13
Q

DATA

A

UNPROCESSED INFORMATION or

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14
Q

INFORMATION?

A

PROCESSED DATA

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15
Q

Functions of an Information system?

A

Input; process; output

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16
Q

Dimensions of information systems?

A

a. organizational levels of management.
b. management
c. technology

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17
Q

INPUT

A

ENTERS DATA INTO COMPUTER

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18
Q

PROCESSING

A

PERFORMING OPERATIONS ON THE DATA

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19
Q

OUTPUT

A

PRESENTING THE RESULTS

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20
Q

FACTS ON DATA

A

MACHINE-READABLE MOSTLY
MUST BE MANAGED EFFECTIVELY
TAKES MANY FORMS SUCH AS:LETTERS,NUMBERS,SENTENCES,PARAGRAPHS IMAGES AND AUDIO SOUNDS

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21
Q

DATABASE

A

STORES AND ORGANIZES DATA

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22
Q

FACTS ON DATA

A

MACHINE-READABLE MOSTLY

MUST BE MANAGED EFFECTIVELY

TAKES MANY FORMS SUCH AS LETTERS, NUMBERS, SENTENCES, PARAGRAPHS IMAGES, AND AUDIO SOUNDS

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23
Q

PEOPLE(REQUIRED)

A

EVERY IS) NEEDS PEOPLE IF IT TO BE USEFUL
FOR THE OPERATION OF IS
EG.USERS AND IT SPECIALIST

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24
Q

SOFTWARE TYPES

A

SYSTEM(COMPUTER MANAGEMENT)
APPLICATION(GENERAL PURPOSE AND SPECIAL PURPOSE)

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25
Q

GENERAL PURPOSE

A

WORD PROCESSING
PRESENTATIONS
SPREADSHEET
IMAGE AND VIS=DEO EDITOR

26
Q

SPECIAL PURPOSE 4 examples?

A

INVENTORY MANAGEMENT
CUSTOMER MANAGEMENT
DBMS SOFTARE
ACCOUNTING SOFTARE

27
Q

SOFTWARE MANAGEMENT 3 examples?

A

OPERATING SYSTEM
DEVICE DRIVERS
SYSTEM UTILITIES

28
Q

SOFTWARE DEVELOPMENT 5 examples?

A

PROGRAM LANGUAGE
COMPILERS
INTERPRETERS
LINKER
LARDER

29
Q

FLOW OF USE

A

USERS —APP SOFTWARE—OPERATION SYSTEM—HARDWARE
AND VICE VERSA

30
Q

NETWORKS defination

A

A COLLECTION OF COMPUTERS AND OTHER HARDWARE INTERCONNECTED BY COMMUNICATION CHANNELS THAT ALLOW SHARING OF RESOURCES

31
Q

TELECOMMUNICATIONS DEFINITION

A

NETWORKS LIKE INTERN INTRANETS AND EXTRANETS HAVE BECOME ESSENTIAL OPERATIONS OF ALL KINDS OF ORGANIZATIONS.

32
Q

EXTRANET

A

AUTHORISED OUTSIDE PEOPLE SUCH AS SUPPLIERS CAN CONNECT TO COMPANY INTRANET

33
Q

INTRANETS

A

CONNECTION OF DEVCIES THAT ALLOWS INDIVIDUALS WITHIN THE COMPANY TO STORE INFORMATION

34
Q

INTERNET

A

EVERYONE CAN CONNECT AND SHARE INFORMATION

35
Q

what Does COMMUNICATION/TRANSMISSION MEDIA include?

A

FIBRE OPTIC CABLE
COAXIAL CABLE
TWISTED PAIR
BLUETOOTH
SATELITE
MICROWAVE
INFRARED

36
Q

NETWORK INCLUDES?

A

TRANSMISSION MEDIA

37
Q

NETWORK INFRASTRUCTURE

A

IS THE HARDWARE AND SOFTWARE RESOURCES OF AN ENTIRE NETWORK THAT ENABLE NETWORK CONNECTIVITY,COMMUNICATION OPERATIONS AND MANAGEMENT OF AN ENTERPRISE NETORK

38
Q

END USERS

A

PEOPLE WHO USE IS OR THE INFORMATION IT PRODUCES

39
Q

IS SPECIALIST

A

ARE PEOPLE HODEVELOPE AND OPERATING INFORMATION SYSTEMS ANALYST
PROGRAMMERS
COMPUTER OPERATORS
MANAGERIAL TECHNICAL
CLERICAL PERSONELS

40
Q

information technology

A

THE USE OF ANY COMPUTERS STORAGE, NETWORKING, AND OTHER PHYSICAL DEVICES, INFRASTURE AND PROCESSES TO CREATE, PROCESSES, STORE AND SECURE AND EXCHANGE ALL FORMS OF ELECTRONIC DATA

41
Q

information technology

A

THE USE OF ANY COMPUTERS STORAGE, NETWORKING, AND OTHER PHYSICAL DEVICES, INFRASTURE AND PROCESSES TO CREATE, PROCESSES, STORE AND SECURE AND EXCHANGE ALL FORMS OF ELECTRONIC DATA

42
Q

FUNCTIONS OF I.T?

A

INPUT
PROCESSING
STORAGE
OUTPUT

43
Q

SYSTEMS ANALYST

A

DESIGN INfO SYSTEMS BASED ON THE INFO REQUIREMENTS OF IS SPECIALIST BASED ON SPECIALIZATION OF SYSTEM ANALYSIS

44
Q

LEVELS OF MANAGEMENT
USES TRIANGLE REP

A

TOP MANAGEMENT (CEO)
MIDDLE MANAGEMENT
LOWER LEVELOR FIRST LINE MANAGEMENT

45
Q

COMPONENTS OF IS?

A

MANAGEMENT
ORGANISATION
TECHNOLOGY

46
Q

WHAT ARE Functions of an Information system?

A

INPUT: Captures raw data from organization or external environment

Processing: Converts raw data into meaningful form

Output: Transfers processed information to people or activities that use it

47
Q

WHAT ARE 3 Dimensions of information systems?

A

organizational levels of management.

management

technology

48
Q

WHAT ARE organizational levels of management?

A

Hierarchy:
Senior management

Middle management (Knowledge workers)

Operational management (Data workers
Production or service workers)

49
Q

WHAT IS THE Management dimension of
information systems?

A

1.Managers set organizational strategy for responding to business challenges
2.In addition, managers must act creatively:
3.Creation of new products and services
Occasionally re-creating the organization

50
Q

WHAT IS THE Information technology dimension of information systems?

A

Computer hardware and software

Data management technology: S/W governing data
Networking and telecommunications technology

IT infrastructure: provides platform on which the system is built, e.g., Internet technologies

51
Q

List the Contemporary Approaches to Information Systems

A

a. Technical Approach
b. Behavioural Approach

52
Q

What is the Technical Approach?

A

THIS Emphasizes mathematically based models to study information systems
THIS ALSO Focuses on physical technology

53
Q

What is the Behavioral Approach?

A

THIS Focuses on how information systems impact individuals, groups, and organizations

EXAMPLE:

54
Q

Explain the business perspective on information systems

A
  1. Information system is instrument for creating value

2.Investments in information technology will result in superior returns:
Productivity increases

Revenue increases

Superior long-term strategic positioning

55
Q

Complementary assets (organizational capital) ???????

A

organizational capital and the right business model

Assets required to derive value from a primary investment

Firms supporting technology investments with investment in complementary assets receive superior returns

E.g., invest in technology and the people to make it work properly

56
Q

Information systems and competitive advantage

A

Information systems aid companies in competing with other competitors by maintaining low costs, differentiating products or services, focusing on market niche, strengthening ties with customers and suppliers, and increasing market entry high competition

57
Q

The Role of Information Systems in Business Today

A

Information system is very essential for running and managing a business today.

Information technology is helpful in managing important production data and based on the data it helps the production, management, and owners of the company to better run their business and earn maximum profits.

58
Q

The Role of Information Systems in Business Today

A

Information system is very essential for running and managing a business today.

Information technology is helpful in managing important production data and based on the data it helps the production, management, and owners of the company to better run their business and earn maximum profits.

59
Q

How information systems are transforming business

A

Management Information Systems can be used to track ::

financial data,
sales information,
customer profiles,
and production data.

This information can be used to improve decision-making in a number of different areas, such as marketing, product development, and customer service.

60
Q

LIST SOME New trends in management information systems

A

Increased focus on information quality.

Greater adoption of information governance.

Wide usage of Artificial Intelligence.

4- More use of data analytics.
Federated search.

Automate Business Processes.
Leverage RPA technologies.
Embrace cloud deployments.

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