UNIT 1: FOUNDATIONS OF IS IN BUSINESS Flashcards
_____ have become as integrated into our daily business activities as accounting, finance, operations management, marketing, human resource management,
or any other major business function.
Information systems
_____ including Internet-based information systems, are playing vital
and expanding roles in business.
Information technologies
_____can help all kinds of businesses improve the efficiency and effectiveness of their business processes, managerial decision making, and workgroup collaboration, which strengthens their competitive positions in rapidly changing marketplaces
Information technology
______ and ____ are, quite simply, an essential ingredient for business success in today’s dynamic global environment.
Information technologies and systems
can be any organized combination of people, hardware, software, communications networks, data
resources, and policies and procedures that stores, retrieves, transforms, and disseminates information in an organization.
Information System (IS)
Fundamental behavioral, technical, business, and managerial concepts about the components and roles of information systems.
Foundation Concepts
Major concepts, developments, and management issues in
information technology - that is, hardware, software, networks, data management, and
many Internet-based technologies.
Information Technologies
The major uses of information systems for the operations, management, and competitive advantage of a business.
Business Application
How business professionals and information specialists plan, develop, and implement information systems to meet business opportunities
Development Processes
The challenges of effectively and ethically managing information technology at the end-user, enterprise, and global levels of a business.
Management Challenges
The fundamental Roles of IS in Business
There are three vital roles that information systems can perform for a business enterprise
a. Support of business processes and operations.
b. Support of decision making by employees and managers.
c. Support of strategies for competitive advantage.
As a consumer, you regularly encounter information systems that support the business processes and operations at the many retail stores where you shop. For example, most retail stores now use computer- based information systems to help their employees record customer purchases, keep track of inventory, pay employees, buy new merchandise, and evaluate sales trends. Store operations would grind to a halt without the support of such information systems
Support of Business Processes and Operations
Information systems also help store managers and other business professionals make better decisions. For example, decisions about what lines of merchandise need to be added or discontinued and what kind of investments they require are typically made after an analysis provided by computer-based information systems. This function not only supports the decision making of store , buyers, and others, but also helps them look for ways to gain an advantage over other retailers in the competition for customers.
Gaining a strategic advantage over competitors requires the innovative application of information technologies. For example, store management might make a decision to install touch-screen kiosks in all stores, with links to the e-commerce Web site for online shopping. This offering might attract new customers and build customer loyalty because of the ease of shopping and buying merchandise provided by such information systems. Thus, strategic information systems can help provide products and services that give a business a comparative advantage over its competitors.
