Unit 1 Definitions

Question 1

Health

Answer 1

The state of being free of injury or illness.

Question 2

Safety

Answer 2

The condition of being protected from harm or risk.

Question 3

Security

Answer 3

The state of being free from danger or threat.

Question 4

Internal

Answer 4

Workplace or organization policies, emergency plans, training manuals and documents.

Question 5

External

Answer 5

Online – Safe Work Australia, Safe Work NSW, NSW Workers Compensation Commission.

Question 6

Act

Answer 6

A bill passed through parliament to become a law. E.g. Work Heath and Safety Act 2011 (WHS Act)

Question 7

Regulation

Answer 7

Is a government law detailing the precise behaviour or practices needed to comply with the act. E.g. Work Health and Safety Regulation 2011.

Question 8

Code of Practice

Answer 8

Written details on how to meet minimum standards within an industry or enterprise. E.g. Safe Work NSW.

Question 9

Industry/workplace standard

Answer 9

Quality assurance principles followed by workers and owners in the hospitality industry to ensure hygiene standards are met and rules are followed.

Question 10

Policy

Answer 10

A rule that needs to be followed in a workplace

Question 11

Procedure

Answer 11

Step by step instructions

Question 12

Legislation

Answer 12

Law

Question 13

Incident

Answer 13

Is an event or occurrence that is small in nature and doesn’t usually result in serious injury.

Question 14

Accident

Answer 14

Is an event that occurs unintentionally and unexpectedly, usually resulting in damage or injury.

Question 15

Emergency

Answer 15

Is a serious, unexpected and often dangerous situation requiring immediate action.

Question 16

Hazard

Answer 16

Is the potential to cause harm

Question 17

Risk

Answer 17

Is a chance of harm.

Question 18

Opportunities for workers to provide input into WHS consultation and participation processes

Answer 18

WHS audit
formal and informal discussion
WHS inspection
meeting

Question 19

Consequences of failure

Answer 19

Warnings, injury, loss of job.

Question 20

Appropriate people to whom to report health, safety and security issues

Answer 20

supervisor/team leader manager

trainer, health and safety officer work safety representative union representative.

Question 21

Role and responsibilities of personnel in WHS consultation and participation

Answer 21

PCBU - Responsible for providing a safe and healthy working environment for all workers and visitors to the site. This includes providing workers with the correct PPE, being responsible for ensuring that all work equipment is safe and complies with all aspects of WHS legislation.

Manager/supervisor/team leader - As a person in a position of responsibility, is required to monitor the workplace for any health and safety issues, ensure all workers are following correct procedures and act upon any worker concerns or complaints.

Worker (a group or as an individual) - Must ensure that they work in the safest manner possible.

Union - Can help a worker with advice on health and safety matters and provide them with the requirements of a PCBU under the legislation.

Question 22

Reporting and Monitoring

Answer 22

Each establishment will have their own policies and protocols when reporting and regarding WHS incidents and all staff must be trained on how to follow these policies and protocols. All accidents that occur in the workplace should be recorded and reported.

Monitoring and reporting for WHS includes both formal and informal reporting. The reports can be verbal and/or written.

Question 23

Emergency evacuations

Answer 23

Drills should form part of an organization’s safety program. This training enables employees to know the procedures to follow and their role in the evacuation process.

Question 24

Security - breaches

Answer 24

Potential workplace security breaches are a part of daily security issues for any hospitality workplace. The following are important issues to report to supervisor: Unauthorised access to computer systems, Document access
Equipment loss or theft and Unidentified persons in restricted areas.

Question 25

Potential breaches in security in a workplace

Answer 25

Breaches in security can occur in all areas of the hospitality industry. Cash, documents, equipment, keys and security passes, records, stock and supply, people and the workplace or building itself are at all risk.