Unit 1: Business Management / Leadership And Strategy

Question 1

ADVISORY ROLE

Answer 1

Exists when the relationship between the human resource department and the line managers is one of providing advice and counsel and when the authority for deciding what to do is shared.

Question 2

BABY BOOM

Answer 2

The period of time following World War II when there was a significant increase in the birth rate in the United States.

Question 3

BALANCE SHEET

Answer 3

A statement of financial position that reports a company’s assets, liabilities, and equity as of specific point in time, such as the end of the company’s fiscal year.

Question 4

BALANCED SCORECARD

Answer 4

A strategic management performance tool that assesses how well an organization is meeting its gals by evaluating both financial and non-financial key performance indicators.

Question 5

BIRTH DEARTH

Answer 5

The decline in the birthrate that occurred during the Great Depression.

Question 6

BIRTHRATE

Answer 6

The number of live births per 1,000 population.
or
The number of live births per 1,000 adult females.

Question 7

BLS

Answer 7

Bureau of Labor Statistics. An agency in the Department of Labor that collects and publishes information about the labor market.

Question 8

BORN GLOBAL

Answer 8

Organizations that are formed as global firms from the outset.

Question 9

BUDGET

Answer 9

A plan that describes expected income and expenses over a period of time.

Question 10

CASH FLOW STATEMENT

Answer 10

A report of the flow of cash in and out of a company, showing changes in the balance sheet and how those changes affect the availability of cash

Question 11

CENTRALIZED AUTHORITY

Answer 11

A characteristic of organizations in which the authority to make organizational decisions is retained by top managers within the central office.

Question 12

CHANGE AGENT ROLE

Answer 12

The role of HR managers when they supervise or guide an organizational development intervention

Question 13

CIVILIAN LABOR FORCE

Answer 13

All employed or unemployed persons 16 years of age and older who are not military personnel nor inmates of penal or mental institutions, or homes for the aged, infirm, or needy.

Question 14

CODE OF ETHICS

Answer 14

A set of rules that identifies the values that members of the organization, and especially its leaders, consider to be important.

Question 15

COMPETITIVE ADVANTAGE

Answer 15

A position of relative advantage over one’s competition.

Question 16

COMPETITOR ANALYSIS

Answer 16

An analysis of each organization with which a company directly competes.

Question 17

CONFLICT OF INTEREST

Answer 17

A situation where a person who has a responsibility to act in the best interests of a company may receive direct personal benefit from his or her actions at the expense of the company.

Question 18

CONTROL ROLE

Answer 18

Exists when the human resource department has the authority to make decisions regarding personnel policies and procedures that line managers are required to follow.

Question 19

CORPORATE GOVERNANCE

Answer 19

The systems by which an organization is administered, directed, and controlled.

Question 20

COOPTATION

Answer 20

A strategy of bringing outside people into the organization and making them feel obligated to contribute because of their organizational involvement.

Question 21

CORE COMPETENCY

Answer 21

Unique skills or resources that give an organization a competitive edge.

Question 22

CPS

Answer 22

Current Population Survey. A survey of about 60,000 households that is conducted by the Bureau of Labor Statistics. Personal interviews are conducted monthly to determine participation in the work force, unemployment, and reasons for not working or for only working part-time

Question 23

CULTURAL ARTIFACTS

Answer 23

The visible symbols and objects that are unique to an organization and that suggest the kinds of shared beliefs and expectations of members.

Question 24

CULTURAL VALUES

Answer 24

The social values shared among the members of an organization that tend to regulate their individual behaviors and induce collective conformity.

Question 25

DECENTRALIZED AUTHORITY

Answer 25

A characteristic of organizations in which authority to make organizational decisions is delegated to lower- level managers and supervisors.

Question 26

DIVISION OF LABOR

Answer 26

The process of dividing work into specialized jobs that are performed by separate individuals.

Question 27

EFFECTIVENESS VERSUS EFFICIENCY

Answer 27

Efficiency refers to how well an organization creates products from the materials and energy used to produce them–it is a ratio of inputs to outputs. Effectiveness refers to the entire cycle of obtaining inputs, transforming them into useful products, selling them, and obtaining more inputs.

Question 28

EMOTIONAL INTELLIGENCE

Answer 28

An individual’s ability to monitor his or her own emotions and the emotions of others and to use emotional information appropriately.

Question 29

EMPLOYMENT EXCHANGE

Answer 29

An agreement in which an individual agrees to provide labor in exchange for rewards offered by an organization.

Question 30

EMPOWERMENT

Answer 30

Providing the conditions that stimulate followers to act in a committed, concerned, and involved way in doing their work.

Question 31

ENTERPRISE RESOURCE PLANNING

Answer 31

A computer-based system that integrates the various processes throughout a business, such as inventory control, order management, production, customer service, accounting, and human resources.

Question 32

ENVIRONMENTAL SCANNING

Answer 32

Examining the demographic and social forces influencing the long-term composition of the labor force and the future availability of employees.

Question 33

ENVIRONMENTAL UNCERTAINTY

Answer 33

The degree of predictability in an organization’s environment as determined by the complexity of the environment and how rapidly it changes.

Question 34

EXPATRIATE

Answer 34

An employee who is assigned to work in a foreign country.

Question 35

FERTILITY RATE

Answer 35

The average number of children born to a woman during her lifetime. The fertility rate of 2.1 represents zero population growth.

Question 36

FIELD EXPERIMENT

Answer 36

A research study that occurs in an organization’s natural setting where an independent variable is manipulated to determine its effects on dependent variables.

Question 37

FIELD SURVEY

Answer 37

A research study in which variables in an actual organization are measured and correlated; sometimes called a correlational study.

Question 38

FUNCTIONAL AUTHORITY

Answer 38

The authority exercised by the human resource department when it is authorized to establish policies and procedures and monitor compliance with them.

Question 39

FUNCTIONAL DEPARTMENTALIZATION

Answer 39

An organizational structure where jobs are assigned to units or departments by function.

Question 40

GAP ANALYSIS

Answer 40

A method which consists of comparing the current situation to the desired situation in order to identify the changes required to reach the desired state.

Question 41

GLOBAL FIRM

Answer 41

An organization with strategic corporate units in multiple countries that interact with the headquarters and with each other.

Question 42

GLOBAL FIRM

Answer 42

An organization with strategic corporate units in multiple countries that interact with the headquarters and with each other.