Unit 1 and Unit 2 AO1 Definitions Flashcards

1
Q

The nature of a business

A

An organization that uses resources to produce a good or service that satisfies the needs of consumers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Primary sector

A

Extraction, harvesting, and conversion of natural resources for use by firms
E.g., coffee, metals, fruit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Secondary sector

A

Manufacture and production of products from raw materials
E.g., clothing, mobile phone, input for other companies (e.g., steel)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Tertiary sector

A

Service industry, e.g., banking, insurance, education, tourism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Quaternary sector

A

Businesses involved in intellectual, knowledge-based activities regarding information
E.g. R&D, ICT, drug research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Entrepreneurship

A

Takes a financial risk
Starting and managing a new company
In return for profit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Challenges when starting a business

A

Financial problems
Lack of own start up capital
Lack of cash flow
Lack of customers
Strong competition
Poor Marketing - unwanted product, wrong pricing etc.
Hiring the wrong people and managing them poorly
High production costs
Legal Problems - e.g., copyright and patent problems, environmental laws
External influences - unforeseen global problems - e.g. a pandemic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Opportunities of starting a new business

A

Money
Inheritance - taking over the family business
Autonomy - be your own boss - can choose hours, salary etc
Challenge - personal satisfaction and self-esteem
Security - cant be fired, earn for retirement
Hobbies - pursue what you have passion for

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Public sector

A

Firms who are owned and controlled by the government
Hospitals, police, public schools
Run by government because:
Everyone has access to those services (e.g. hospital) at a fair price
The country can be made safe (e.g. Police/Army)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Private sector

A

Firms who are owned and controlled by the people, rather than the government
Usually run in order to make profit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Sole trader

A

An individual who owns and controls their own business
They take all the risks but in return keep all the profit
They may hire employees to help them run the business
Most businesses are sole traders but are small
Hairdressers, restaurants, plumbers
They are unincorporated and have unlimited liability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Partnership

A

2 or more people, combine to form a business enterprise. They may combine their finances, run the business together, share and risk the profit
Partners usually
Share start up capital
Share the profit
Share responsibilities
Usually based on a legal document - e.g. deed of partnership - which might incluse also include
How much each partner puts in
How is the profit distributed
How much each partner will be paid
How may a partner leave
They are unincorporated and have unlimited liability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Privately held company

A

All the characteristics from the previous slide
Incorporated
Limited Liability
Owned by shareholders
Shares cannot be sold on the open market
Is not listed on a stock market
Shares can only be sold with the agreement of other shareholders
Usually small to medium-sized company
Shareholders are often the original investors and the CEO is often the original owner
Abbreviation = Ltd
GmbH in Germany

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Public held company

A

All the characteristics from the previous slide
Incorporated
Limited Liability
Owned by shareholders
To “go public” mean to go from private to publicly-held company
IPO - Initial Public offering = stock market flotation
Will sell a % of the company to raise finance
Shares can be bought freely on the stock market
Shares are quoted on the stock exchange for public trading
Anyone can buy and sell shares easily
Ownership is often split across numerous people who are often not linked to the company
PLC
Public Limited company

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Social enterprise

A

A business that makes revenue and profits but also has a social and / or environmental objects as part of its business model
Its objectives
Makes some profit (so don’t go bankrupt)
Benefit society

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Private sector for profit social enterprise

A

Similar to other private sector businesses that make profit
Differences:
Some profit is used to benefit society rather than paid out to the owners
They try to run their business in socially responsible ways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Public sector for profit social enterprise

A

Government owned and run businesses that are run similar to private sector businesses
They aim to
Make profit (or avoid large costs)
Raise tax money through profits
Provide essential goods and services
E.g., electricity companies, freeway tolls

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Cooperative social enterprise

A

For profit social enterprise owned and controlled by its members and run for the common benefit of its members
Decisions can be votes on by members democratically
Producer cooperative
E.g., farmers - can negotiate better prices on buying inputs
E.g., fertilizer selling price
Consumers cooperative
E.g., farmers - Crédit Agricole
Employee cooperative
A school owned by the teachers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Stakeholders

A

A person or organization who is interested in or impacted by the decisions of a business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Internal stakeholder

A

Part of the of organization (within the business)
Shareholders
Managers
EmployeesE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

External stakeholders

A

Not part of the organization (outside the business)
Customers
Suppliers
Government
Competitors
Pressure Group
Banks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Business plan

A

Document that sets out the business idea, its goals and objectives and other details of how the business will operate

23
Q

Elements of a business plan

A

Executive summary - covers the main parts of the business plan
Marketing & Sales
What product
Why will customers buy the product
How the business will sell to them
Human resources
Details of management team
Staff to be recruited
Operations Management
Location of shop / factory
IT systems, Machinery etc
Finance
Where capital will come from
Projected profits and cash flow for 1+ years

24
Q

Purpose of business plan

A

Planning
Put your ideas on paper
Raise finance
Help investors make judgements about the business
Especially for Start-ups
Establish targets
Measure sucess/failure
Motivate employees

25
Q

Human Resource management

A

Strategic approach to the management of people with a business to meet its objectives

26
Q

What does human resource management do?

A

HR Planning
Recruitment
Training
Appraisal
Remuneration
Dismissal
Motivation
Why is HR important?
People are a businesses most important resource
Hr tries to get the best employees and getting them working productively
Dismissal and Redundancy

27
Q

Internal HRM factors

A

Labor turnover
% of employees leaving in a year as a proportion of the workforce
Change in the company objectives
E.g., expansion, new product
Productivity of employees
Increased productivity may mean less need to hire more workers
Automation
Possibly fewer workers needed, but need to hire a machine specialist
Flexitime
Homeworking, teleworking
Can lead to job sharing, aces to a larger pool of talent, more equitable

28
Q

External HRM factors

A

Demographic change
Increasing the retirement age, more women entering the workforce
Changes in labor mobility
Willingness to move for a job
Willingness to take jobs with a different skill set
Immigration
People moving from one country to another
Immigration increases the pool of labor
Economy
E.g., recession might decrease demand for the product reducing the new work for so many employees
Change in laws
E.g., maximum 40 hour week
Increase in Retirement age
Gig economy
Temporary workers

29
Q

Reasons for resistance in workplace

A

One HR goal is to maximize productivity of employees in the workplace
But changes they make may encounter resistance
E.g., change working hours, change pay structure
Why
Fear of change/ the unknown
Self-Interest
Poor communication by the business
Lack of trust in management

30
Q

Capital Expedenture

A

Purchase of fixed assets
Factories
Machinery
Vehicles - e.g., delivery trucks
Furniture
Usually, will last more than 1 year
The main purpose is to drive growth in the business

31
Q

Revenue Expedenture

A

Spending on the day-to-day costs of running the business
Utility bills, e.g., electricity and water
Employee salaries
Office supplies
Rent
Insurance
Paid daily, weekly, monthly
Not being able to pay these in bankruptcy

32
Q

Internal sources of finance

A

Sale of Assets
Retained Profit
Personal funds

33
Q

External sources of finance

A

share capital
loan capital
overdrafts
trade credit
crowdfunding
leasing
microfinance providers
business angels

34
Q

Sale of assets

A

Selling items that belong to the business
E.g., factory, land, machines, patents

35
Q

Personal funds

A

Owners put their own savings into the company
Usually start up for sole traders

36
Q

Retained profits

A

A company may make a profit. This is then either:-
Paid to shareholders
Retained - put back into the business

37
Q

Share capital

A

Selling a part of the business to an investor in return of finance
Limited liability company

38
Q

Business angel

A

Wealthy individuals who invest in small businesses

39
Q

Loan capital

A

Borrow money (usually from bank)

40
Q

Overdrafts

A

Bank allows the business’s account to go negative

41
Q

Trade credit

A

When a business buy inputs from other businesses
30–90 days - buy now, pay later

42
Q

Microfinancing providers

A

Providing small loans to businesses / entrepreneurs who might not be able to borrow elsewhere
Often in LDC’s to help entrepreneurs

43
Q

Crowdfunding

A

When many people invest small amounts of money into a business
This can take many forms
Donations
Equity
Peer-to-peer lending

44
Q

Leasing

A

Paying for the use of an asset for a period of time
E.g., machinery, car

45
Q

Marketing

A

Identifying, anticipating and satisfying consumer needs and wants profitably
Involves
Advertising
Market research
Product design
Setting price
Design promotion campaigns
How to get the product to consumers.
After sales service
Etc.

46
Q

Market

A

Any place where buyers and sellers come together to buy and sell goods and services and exchange information

47
Q

7Ps

A

Product
Price
Promotion
Place
People
Physical Evidence
Process

48
Q

Market orientation

A

An outward looking marketing strategy
Whereby the needs and wants of customers are identifiers through market research and then goods and services are produced to satisfy these needs and wants

49
Q

Product orientation

A

Focusing on research and development and producing high quality products
Ignore the market to some extent with assumptions that consumers will buy their productsa

50
Q

Market share

A

Measures how much of a market is controlled by one business

51
Q

Market growth

A

Measures how much a market has grown

52
Q

Decision trees

A

A diagram which assigns probabilities and estimated outcomes to difference options for a decision in order to allow the calculation of the optimal decision
It is a planning tool
It shows
Decisions available
Cost of each decision
Monetary outcome of each decision
Probability of each outcome

53
Q

Pros of decision trees

A

Tangible and mathematic answer to which decision is best
Enables users to see all information visually
Risk is included and assessed

54
Q

Cons of decision trees

A

Probabilities are estimates of the future and may contain error
Estimates may contain bias
Ignores qualitative aspects to the decision