Unit 1 Flashcards
Entrepreneur
An entrepreneur is a person who has ideas and makes them happen. It is also someone who has the ability to take risks.
Characteristic
A characteristic is a personal quality which an entrepreneur possesses.
Profit
Profit is the financial reward to the owner of the business. It is the difference between revenue and costs.
Entrepreneurial characteristics
- Initiative: the quality of taking action without needing some is else to tell you to do so or to give you direction
- Hardworking
- Resilience: the ability to withstand or recover from difficult situations
- Creative: having original ideas
- Self Confidence: believing in yourself
- Taking Calculated Risks: the entrepreneur has estimated the probability of success or failure
What motivates entrepreneurs?
- Profit
- Control over working hours or location
- Continuing a family business
- Self-fulfilment
- Control over your work
- Creativity
- Making money from a hobby
- Ethical motives
Motives
Motives are the factors that encourage an entrepreneur to go into business and to take particular decisions.
Ethical motives
Ethical motives are reason linked to doing ‘something right’. For example, setting up a business or organisation which benefits a section of the community, or which is committed to ethical employment and sourcing activities.
Non-profit motives
Non-profit motives are reasons for setting up in business which are not linked to making profit.
Leadership
The process of influencing others to work willingly towards an organisation’s goals.
The leader’s role
- to motivate employees to work effectively.
- the leader has to work out where encouragement is needed and where penalties may be required.
Motivation
Motivation means using the right strategy to help employees work more effectively. By meeting the needs of the business situation and the employees, leaders can increase commitment and so encourage hard work.
Autocratic/Authoritarian leaders
Autocratic leaders impose their decisions of the group. Commands are tightly specified with little or no allowance for discussion or individual choice. There may be little delegation of specific responsibilities. Rewards are unpredictable, and the leader’s place mag remain obscure. Socially they tend to keep their distance from their employees. Their primary concern will be the level of profit that they can make.
Democratic leaders
Democratic leaders encourage the group to participate in discussion and to feel that they have contributed to a final decision. The leader mixes informally with the group and is usually well-knows at the personal level. Methods of work are left to individual choice, while rewards are open and fair in their distribution.
Paternalistic leaders
Paternalistic leaders will consult employees early on and explain their reasons for their subsequent decisions. They will look for ways to develop employees’ skills and capability through training. They behave how a parent may act when making family decisions.
Theory X managers
Theory X managers assume that their employees are lazy and prefer to be given firm direction with strict controls. Managers will adopt a stick and carrot approach to make them work hard. This may involve targets with heavy penalties if they are not met. They are also only motivated by pay.
Theory Y managers
Theory Y managers assume that human beings want to work and will commit themselves to work effectively without strict controls. They will engage with the objectives of the organisation, accept responsibility and use their initiative to help solve problems.
Markets
Markets exist wherever there are buyers and sellers who can communicate with each other and agree to buy or sell at a price that makes the transactions worthwhile.
Exchange
Exchange means selling what we have or can produce using the money to buy what we want for ourselves.
Specialisation
Specialisation means concentrating on creating the products we can make and sell most efficiently.
The effects of competition on a business
They may:
- try hard to develop new of innovative products ( like the iPad )
- improve the design of existing products
- look for new technologies or better management strategies that will help to cut costs
Competition
The process by which businesses strive against one another to attract more customers by keeping prices down and making the product more appealing.
How businesses cover costs
- a retailer may price a popular product below cost, and advertise the fact, just to get a few new customers to come through the door and look around
Costs
Costs are all the payments that have to be made in order to get a product into the market place.
Sales revenue equation
Price X quantity sold
Profit equation
Sales revenue - cost of production
Investment
Investment means spending now in order to generate income in the future
Scarcity
Scarcity refers to a situation in which people want to buy more of a product than is current being produced
Incentives
Incentives are financial and other rewards that can induce people to behave in a certain way.
Supply
Supply is one element in the market system. Market forces create incentives to supply particular types of product that customers want. The more scarce a product is, the higher the price and the profit will be when supplying it.
Demand
Demand refers to the other element in the market system, the amount of a product that customers want to buy.
Factors that affect supply
- prices: a good price is an incentive to businesses to supply more.
- cost of production: the prices may change yo produce the product due to government policies (a change in VAT) or new technologies
- a change in size of industry
- imposition of tax: affects the costs of producer
Choice
Because resources are scarce, everyone has to choose what they want most, in light of the price they will have to pay for it. Choice will be constrained by the level of income - the amount that the consumer can spend
Factors that affect demand
PGTIPED
POPULATION/PRICE OF PRODUCT GOVERNMENT TASTE INCOME PRICE OF OTHER PRODUCT EXPECTED PRICE CHANGE
Substitutes
Substitutes are goods that can be consumed in place of another
Complementary goods
Complementary are goods that are normally consumed together
Equilibrium point
Is when the quality demanded is the same as the quantity supplied
Market Orientation
Market orientation is achieved when a business focuses its activities, products and services around the wants and needs of the customer
Benefits of market orientation
- by focusing the wants and needs of the customer the business is much more likely to produce a product or service that the customer wants and will therefore buy.
- this will give that business a competitive advantage over rival businesses, which may not be so closely focused on the customer
- if the customer is kept satisfied by the business then brand loyalty may be created and the customer is more likely to recommend the business to friends and family
- increasing brand loyalty means that it may be easier for the business to charge a higher price for its products and services
Market research
Market research is any kind of activity that gives a business information about its product or service, its customers, it competitors or the market it operates in
Business need this to :
- identify what’s happening in the market now
- to predict what might happen in the market in the future
- to explore new possibilities in the market
Market research…
- gives info that can be used to make better informed decisions about the business and its future
- allows businesses to understand customer behaviour, to make decisions that make them more responsive to customer needs and to increase profits
- helps to give a business a competitive advantage by improving its products and/or services and successfully marketing them
- is crucial for any business start up, to reduce the risks involved.
Primary research
The gathering of information first hand from an original source
Secondary research
Finding and using information that has already been gathered by somebody else. Second hand
Primary research advantages
- can be designed specifically to suit the purpose of the business
- information will be up to date and directly relevant
- information gathered is not available to competitors.
Primary research disadvantages
- can be expensive to collect, particularly if employing an agency
- can take a long time
- can give misleading information if questions not worded correctly or there are errors in sampling
Secondary research advantages
- can be done very quickly, particularly online
- can be much cheaper than primary research
Secondary research disadvantages
- may not be exactly specific to researcher’s needs
- can be dated
- may not be accurate, particularly if an online source
Quantitative research
Based on numerical data, measures things and producers statistical information
Qualitative research
Based on consumers attitudes and opinions.
Sampling
Samples are chosen as representative of the whole
Random sample
A group of people selected so as to be red presentation of a population as a whole.
Adv: can be effective and accurate
D’adv: - hard to be truly random in practice
- needs large sample sizes to be accurate
- can be expensive
Stratified sampling
This involves targeting one particular segment of the market that you want to find out about
Adv: targets market effectively.
D’adv: - difficulty in identifying appropriate strata
- more complex to organise and analyse results
Quote sampling
This means segmenting the market in groups that share specific characterisers
Adv: cheap and effective way of sampling
D’adv: need to be careful in drawing up quotas to avoid bias
Market size
Is normally measured by the total sales of all the businesses in that market added together
Market share
Market share of an individual business can be expressed by total sales as a percentage of the overall market
Market growth
Market growth in an increase in demand for a product
Mass market
A very large market with a high value of sales by volume
Niche market
Is a small party of an overall market that has certain special characteristics, have very little competition and therefore are able to charge a higher price
Market segmentation
Dividing the market into groups of consumers with similar characteristics
E.g
- socio-economic grouping
- income, age and gender
- size and composition of customer households
- geographical location
- ethnicity and/or religion
- educational background of customers
- hobbies and interests