unit 1-2

Question 1

leadership competencies-3

Answer 1

1. Ability to diagnose or understand the situation you want to influence
2. Adaptation in order to allow your behaviors and other resources to close the gap between the current situation and what you are hoping to achieve
3. Communication

Question 2

effective leaders behaviors-7

Answer 2

Think critically
Solve problems
Communicate skillfully
Set goals, share vision
Develop self and others
Set priorities
Respect the individual

Question 3

4 functions of management

Answer 3

Planning
Organizing
Directing
Controlling

Question 4

3 leadership styles

Answer 4

1. Authoritarian, autocratic, directive, or controlling
2. Democratic or participative
3. Laissez-faire, nondirective, or permissive leadership

Question 5

authoritarian-4

Answer 5

1. Strong control by the manager over the workgroup
2. No input from followers on decisions
3. Authoritarian leaders will continue to have the full support of their subordinates only if they are able to involve them in the organization’s overall goals and processes
4. “Come with me”

Question 6

democratic-4

Answer 6

1. Focus on involving subordinates in decision making
2. Guidance rather than control by the leader
3. Works best when power is less centralized and there is less reliance on formal rules and policies
4. Example-Medical-Surgical Floor

Question 7

Laissez-faire

Answer 7

1. Provides the least structure and control and is referred to as the delegating approach
2. Coworkers develop their own goals, make their own decisions, and take responsibility for their own management

Question 8

bad mgt styles-5

Answer 8

1. Know-it-all
2. Emotionally remote
3. Pure mean
4. Overnice
5. Afraid to decide

Question 9

critical thinking -RED

Answer 9

Recognize assumptions
Evaluate arguments
Draw conclusions

Question 10

credible documentation-4

Answer 10

Contemporaneous
Accurate
Truthful
Appropriate

Question 11

problem solving-4

Answer 11

Define problem
Identify alternative solutions
Select solution and implement
Evaluate outcome

Question 12

decision making-4

Answer 12

Set objective
Identify and evaluate alternative decisions
Make decision and implement
Evaluate outcome

Question 13

causes of conflict-5

Answer 13

Role conflict
Communication conflict
Goal conflict
Personality conflict
Ethical or values conflict

Question 14

difficult personality types-5

Answer 14

1. Sherman Tank (attackers)
2. Snipers
3. Constant complainer
4. The clams
5. Incessant stroke seekers

Question 15

Common factors that cause resistance to change-5

Answer 15

A perceived threat
A lack of understanding
A limited ability
A disagreement
A fear of the impact

Question 16

Five Steps to conquer change

Answer 16

Resistance
Uncertainty
Assimilation
Transference
Integration

Question 17

rights of delegation-6

Answer 17

Right task
Right circumstances
Right person
Right direction/communication
Right supervision/evaluation
Right feedback (not included by the ANA)

Question 18

LPN skills-4

Answer 18

teach from standard care plans, VS, some IV meds, physical care

Question 19

UAP skills-7

Answer 19

feeding, hygiene, physical care, ADLs, I and O, socialize, VS