Unit 1 Flashcards

1
Q

It is part of a business organization that is responsible for producing goods or services.

A

Operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

It results in a tangible output and it may take place in a factory, but it can occur elsewhere.

A

Production of goods

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

It generally implies an act.

A

Delivery of service

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

It is responsible for securing financial resources at favorable prices and allocating those resources throughout the organization, as well as budgeting, analyzing investment proposals, and providing funds for operations.

A

Finance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

It is responsible for assessing consumer wants and needs, and selling and promoting the organization’s goods or services.

A

Marketing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

It is responsible for assessing consumer wants and needs, and selling and promoting the organization’s goods or services.

A

Operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

It is the management of SYSTEMS or PROCESSES that create goods or services.

A

Operations Management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

It is the essence of the operations function during the transformation process.

A

To add value or value-added

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

It is the term used to describe the difference between the cost of inputs and the value or price of outputs.

A

Value-added

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

It consists of one or more actions that transform inputs into outputs.

A

Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

It is the central role of the operations management.

A

Process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

It involves predicting future demand for products or services.

A

Forecasting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

It commonly uses techniques such as quantitative analysis, historical data review, and market research.

A

Forecasting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

It determines the production capacity needed to meet changing demands for products or services.

A

Capacity Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

It involves assessing current capacity, forecasting future needs, and making decisions about expanding or reducing capacity.

A

Capacity Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

It is a strategic decision that impacts operational efficiency, cost, and customer service.

A

Locating Facilities

17
Q

It considers factors such as proximity to suppliers and customers, transportation costs, labor availability, and local regulations.

A

Locating facilities

18
Q

This includes the arrangement of equipment, workstations, and storage areas to optimize workflow and minimize waste.

A

Facilities and Layout

19
Q

It involves overseeing the flow of goods from manufacturers to warehouses and from these facilities to point of sale.

A

Managing Inventories

20
Q

It uses techniques such as Just-In-Time (JIT) inventory, Economic Order Quantity (EOQ), and ABC analysis.

A

Managing Inventories

21
Q

It is essential for maintaining customer satisfaction and loyalty.

A

Assuring Quality

22
Q

It uses techniques such as Total Quality Management (TQM), Six Sigma, and regular quality audits help organizations maintain high-quality standards and reduce defects.

A

Assuring Quality

23
Q

It includes providing training and development opportunities, recognizing and rewarding performance, and fostering a positive work environment.

A

Motivating Employees

24
Q

simplified representation of reality

A

Model

25
Q

It is an approach to decision-making that involves the use of mathematical and statistical techniques.

A

Quantitative Approaches

26
Q

It is an approach to decision-making that is essential for EVALUATING the effectiveness of operations and guiding decision- making.

A

Performance Metrics

27
Q

It is an approach to decision-making which refers to how tailored products or services are to individual customer needs.

A

Degree of Customization

28
Q

It is an approach to decision-making that views an organization as a COLLECTION OF INTERRELATED PARTS working together to achieve common goals.

A

Systems Approach

29
Q

It is a set of interrelated parts that must work together.

A

System

30
Q

It is a phenomenon where a few factors account for a high percentage of the occurrence of some events.

A

Pareto Phenomenon