Unit 1 Flashcards

1
Q

entrepreneur

A

an individual who plans, organizes, and manages a business, taking on financial risks in doing so

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2
Q

business

A

a business is a decision-making organisation involved in the process of using inputs to produce goods and/or services

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3
Q

consumer goods

A

physical and tangible goods sold to the final consumer e.g food, TV’s

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4
Q

consumer services

A

non-tangible products that are sold to final consumers e.g insurance, hotel accomodation

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5
Q

capital goods

A

physical goods used by industry to aid in the production of other goods and services e.g machines, vehicles

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6
Q

functions of a business

A
  • operations
  • finance and accounts
  • marketing
  • human resources
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7
Q

functions of HR

A

manages personnel of the organisation
- workforce planning
- recruitment
- training
- health and safety
- dismissals
- redundancy

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8
Q

functions of finance and accounts

A
  • manages organisations’ money
  • accurate recording and reporting of financial documents must take place to:
    +comply with legal requirements (taxation laws)
    +inform stakeholders (shareholders and potential investors
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9
Q

functions of marketing

A
  • responsible for identifying and meeting the needs and wants of customers
  • seven P’s of marketing:
    product
    price
    place
    promotion
    people
    processes
    physical evidence
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10
Q

functions of operations

A
  • responsible for the process of converting raw materials and components into finished goods
  • process of providing services to customers
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11
Q

factors of production

A

land: everything that provides us with raw materials, e.g raw materials and site for building

labour: manual and skilled labour making up the workforce: skilled, unskilled, temporary, permanent

capital: finance needed to start up and run the business: finance, machines, factories, office

enterprise: risk-taker, decision-maker, coordinator

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12
Q

primary sector

A

businesses engaged in the extraction of natural resources to be used and processed by other firms e.g
farming, fishing, oil extraction

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13
Q

secondary sector

A

businesses that manufacture and process products from natural resources, e.g furniture, brewing, baking, clothing and construction

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14
Q

tertiary sector

A

businesses that provide services to consumers and other businesses e.g insurance, transport, hotels

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15
Q

quaternary sector

A

businesses in this sector are involved in intellectual, knowledge-based activities that generate and share information

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16
Q

challenges for new businesses

A
  • production problems
  • poor location
  • lack of finance capital
  • legal issues
  • marketing problems
  • poor cash problems
  • external economic issues
  • high production costs 1
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17
Q

opportunities for starting new businesses

A

Growth
Earnings
Transference and inheritance
Challenge
Autonomy
Security
Hobbies

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18
Q

business plan

A

a business plan is an official document that describes a business, its objectives and its strategies, the market it is in and its financial forecasts

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19
Q

private sector

A

business owned and controlled by individuals or groups of individuals

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20
Q

public sector

A

organisations accountable to and controlled by the state

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21
Q

mixed economy

A

economic resources are owned and controlled by both the private and public sectors

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22
Q

free-market economies

A

economic resources are owned largely by the private sector, with little state intervention

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23
Q

command economy

A

economic resources are owned, planned and controlled by the state

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24
Q

privatisation

A

the sale of public sector organisations to the private sector

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25
Q

sole trader

A

a business that is exclusively owned by one person who has full control of it and is entitled to all of the profit

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26
Q

partnership

A

a business formed by two or more people to carry on a business together, with shared capital investments and usually shared responsibility

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27
Q

limited liability

A

the only potential loss a shareholder has if the company fails is the amount invested in the company, not the total wealth of the shareholder

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28
Q

unlimited liability

A

if the company fails the owners risk losing the amount that they have invested into the company as well as personal wealth

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29
Q

private limited company

A

usually a small to medium sized company where the owners have limited liability and a separate legal identity from the business, owners can sell shares to friends and family not the general public

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30
Q

public limited company

A

usually a medium to large company where the owners have limited liability and a separate legal identity from the business, owners sell shares to the public on the stock exchange

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31
Q

social enterprise

A

a business with social and/or environmental objectives that reinvests most of its profits into benefiting society rather than maximising returns to owners

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32
Q

social entrepreneur

A

a person who establishes an enterprise with the aim of solving social problems or achieving social change

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33
Q

charity

A

an organisation set up to raise money to help people in need or to support causes that require funding

34
Q

triple bottom line

A

the three objectives of social enterprises: economic, social, environmental

35
Q

public corporation

A

a business enterprise owned and controlled by the state, also known as a public sector enterprise

36
Q

cooperative

A

a group of people acting together to meet the common needs and aspirations of the members, sharing ownership and making decisions democratically

37
Q

non-profit organisation

A

any organisation that has aims other than making and distributing profit, usually governed by a voluntary board

38
Q

non-governmental organisation (NGO)

A

a legally constituted body that functions independently of any government and that has a specific humanitarian or social purpose

39
Q

added value

A

the difference between the cost of purchasing raw materials and the price that the finished goods are sold for

40
Q

mission statement

A

a statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest from outside groups

41
Q

vision statement

A

a statement of what the organisation would like to achieve or accomplish in the long term

42
Q

corporate aims

A

long term goals which a business hopes to achieve

43
Q

business objectives

A

short or medium term specific goals which must be achieved in order for an organisation to attain its overall corporate aim

44
Q

market share

A

sales of the business as a proportion of total market size, in a given period

45
Q

shareholder value

A

the financial gains received by the owners of a company’s shares

46
Q

strategic objectives

A

a long-term target for the whole organisation, designed to achieve the corporate aim

47
Q

tactical objective

A

a short-term target aimed at resolving a particular problem or meeting a specific part of a longer-term objective

48
Q

ethics

A

moral guidelines that determine decision-making

49
Q

stakeholders

A

people or groups of people who can be affected by ay action taken by an organisation and therefore take an interest in its decisions

50
Q

corporate social responsibility (CSR)

A

the responsibility that a business takes for the impact of its actions on stakeholders and the environment

51
Q

social audit

A

an independent report on the impact a business has on society. this can cover pollution levels, health and safety records, sources of supplies, customer satisfaction, and contribution to the community

52
Q

SWOT analysis

A

form of strategic analysis that identifies and analyses the main strengths and weakness of the business and opportunities and threats faced by the business

53
Q

STEEPLE analysis

A

a form of strategic analysis of the macro-environment in which a business operates

54
Q

ansoff matrix

A

model used to show the degree of risk associated with four growth strategies

55
Q

market penetration

A

achieving higher market shares in existing markets with existing products

56
Q

product development

A

the development and sale of new products or developments in existing markets

57
Q

market development

A

strategy of selling existing products in new markets

58
Q

diversification

A

process of selling different, unrelated goods or services in new markets

59
Q

stakeholder concept

A

the view that businesses and their managers have responsibilities to a wide range of groups, not just shareholders

60
Q

internal stakeholders

A
  • employees
  • managers
  • shareholders
61
Q

external stakeholders

A
  • banks and lenders
  • suppliers
  • customers
  • the government
  • pressure groups
  • competitors
62
Q

acquisition

A

when a company buys at least half of the shares of another company and becomes the controlling owner with the agreement of the existing owner

63
Q

merger

A

an agreement by shareholders and managers of two businesses to bring both businesses together under a common board of directors with shareholders in both businesses owning shares in the newly merged business

64
Q

takeover

A

when a business wishes to acquire another company but this is opposed by that company’s managers, “hostile takeover”

65
Q

synergy

A

the concept that following a merger or acquisition the combined value and performance of two businesses will be greater than the sum of the separate individual businesses

66
Q

internal growth

A

expansion of a business by means of opening new branches, shops or factories, also known as organic growth

67
Q

scale of operation

A

the maximum output that can be achieved using the available inputs

68
Q

internal economies of scale

A

reductions in the average costs of production that result from an increase in the scale of operations of a business

69
Q

external economies of scale

A

reductions in the average costs of production of a business that result from a growth of the industry

70
Q

internal diseconomies of scale

A

factors that cause average costs of productions to rise when the scale of operation of a business is increased

71
Q

external diseconomies of scale

A

factors causing unit costs for a business to rise as an industry expands, especially in a given region

72
Q

external growth

A

business expansion achieved by means of merging with or taking over another business, either from the same or a different industry

73
Q

horizontal integration

A

integration with a business that is in the same industry and at the same stage of production

74
Q

forward vertical integration

A

integration with a business that is in the same industry but a customer of the existing business

75
Q

backward vertical integration

A

integration with a business that is in the same industry but a supplier of the existing business

76
Q

conglomerate integration

A

merger with or takeover of a business that is in a different industry

77
Q

joint venture

A

two or more businesses agree to work closely together on a particular project and create a separate business division to do so

78
Q

strategic alliance

A

an arrangement between businesses in which each agrees to commit resources to achieve an agreed set of objectives

79
Q

franchise

A

a business that uses the name, logo, and trading systems of an existing successful business

80
Q

multinational company

A

business organisation that has its headquarters in one country but with operating branches, factories and assembly plants in other countries

81
Q

emerging market economy

A

a country with an economic system which results in low to middle income per head of population

82
Q

globalisation

A

the growing interaction and integration between markets, businesses, people and governments worldwide