Unit 1 Flashcards
What are the components of the communication process?
Sender Message Channel Receiver Feedback
What are 3 Channels
Visual
Auditory
Kinesthetic
What are 3 types of personal spaces, distances & example?
- Intimate (0-18”) - checking vital, bathing, catheter.
- Personal (1-4’) - one-to-one teaching/counseling
- Social/Public (4’+) - teaching a class
What are 3 levels of communication?
- Interpersonal - b/ 2 people
- Intrapersonal - w/in ourselves - self talk
- Group - 3+ people
Types of Groups & examples
- Task - teaching injections/diabetic counseling
- Therapeutic - post trematic stress/cancer survivor
- Therapy - psychotherapy
- Self-Help - AA/weight watchers
What groups are nurses most in?
Task & Therapeutic
What re 2 types of communication
- Interdisciplinary - w/ other healthcare team
2. Therapeutic - create beneficial outcome for patient
What is the purpose of Therapeutic Communication?
Goal directed patient focused nonjudgemental well planned/well defined boundaries specific to each patient
What are some elements of therapeutic communication?
Empathy Trust honesty caring active listening - focus on the feelings of the person
What are some different therapeutic approaches?
Open-ended comments: “Tell me about…”
Restating-repeating/paraphrasing
Offering self - just be present/silent
What are some communication blocks & examples?
- Reassuring - Telling the patient that everything is going to be ok
- Judging
- Agreeing
Rejecting - Lets not talk about that now - Advising - we cannot tell them what to do
How do we communicate with Angry patient?
Don’t touch
Don’t turn our back on them
stay calm/lower voice
Don’t get in their intimate space
Assimilation
taking in new experiences or information
Adaptation
ongoing process by which an individual adjusts to stressors in order to achieve homeostasis
Embryonic stage
first 2-8 weeks after fertilization
Adolescence
12-20 yrs
appearance of sex characteristics
fetal stage
intrauterine development period
8 weeks to birth
What is growth?
quantitative changes in physical size of body & its parts
Measurable
What is development?
Behavioral changes in functional abilities & skills
Qualitative - not easily measured
What are the components of growth & development?
- Simple to complex - head to toe/proximodistal, midline to extremities
What are Erikson’s stages of Psychosocial Development?
8 Stages of development
- Trust vs. mistrust - birth to 18mo
- Autonomy vs. shame/doubt - 18mo-3yr
- Initiative vs. guilt - 3-6yr
- Industry vs. inferiority - 6-12yr
- Identity vs. role diffusion - 12-20yr
- Intimacy vs. isolation - 18-25yr
- Generativity vs. stagnation - 21-45yr
- Integrity vs. despair - 45+ yr
What was Erikson’s main view?
That psychosocial development is a lifelong process.
Series of conflicts that can have favorable or unfavorable outcomes
What was Piaget’s main view?
Children learn to think by playing
Assimilation - taking in new experiences
(he put kid in a box)
What were Piaget’s 4 phases of intellectual development?
- Sensorimotor
- Preoperational
- Concrete operations
- Formal operations
What is moral dimension?
Consists of a person’s value system that helps in differentiating right & wrong
Learn by example
What are the 2 ages with the biggest growth?
Infancy & Adolescent
What are the 3 major causes of death among adolescent?
- Accidents
- Homicide
- Suicide : they perceive that is the only way out of a situation
What is self-concept?
an individual’s perception of self
How we view ourselves
What are the components of self concept?
Identity
self esteem
body image
role performance
What is identity
name, gender, occupation