unit 1 Flashcards
1
Q
artifacts
A
objects
2
Q
kinesics
A
body movements
3
Q
chronemics
A
time
4
Q
hapticas
A
touch
5
Q
steps of solving a problem
A
- define the problem
- establish the criteria
- anylize the problem
- sugest solutions
- evaluate solutions
- ways to fix it
6
Q
rate
A
speed
7
Q
articulation
A
how you say words
8
Q
tone
A
feeeling in the messages
9
Q
pitch
A
rise and fall
10
Q
inflection
A
alternating tone and pitch
11
Q
volume
A
loudness and softness
12
Q
types of listning
A
- appreciative
- discriminative
- empathic
- critical
13
Q
active listning
A
constiously decoding
anylising
understanding
14
Q
base of communication pyramid
A
intrapersonal communication
15
Q
interpersonal
A
2 ppl talking
