Unit 1

Question 1

explains how to do something (play a computer game, change a tire), how to make something

Answer 1

process analysis

Question 2

tells how to do or make something

Answer 2

directive process

Question 2

tells how to do or make something

Answer 2

directive process

Question 3

provides the information necessary for readers to understand the process,

Answer 3

explanatory process

Question 4

concerns a particular order, amount of time an order spends in process (includes waiting time & actual time being worked on

Answer 4

throughput time

Question 5

concerns a particular order, amount of time an order spends in process (includes waiting time & actual time being worked on

Answer 5

process charts

Question 6

refers to the actual process of creating a diagram

Answer 6

process mapping

Question 7

the diagram itself

Answer 7

flow chart

Question 8

a picture of the separate steps of a process in sequential order

Answer 8

flowchart

Question 9

great for documenting a whole process that interacts with different segments of an organization or requires collaboration among different teams.

Answer 9

swimlane flowchart

Question 10

is a type of flowchart that illustrates the relationships between major components at an industrial plant.
* It’s most often used in chemical engineering and process engineering, though its concepts are sometimes applied to other processes as well.

Answer 10

process flow diagram