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OCC > Unit 1 > Flashcards

Unit 1 Flashcards

1
Q

systematic process through which individuals interact through symbols to create and interpret meaning

A

communication

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2
Q

seven elements of communication

A 
source
message
encoding
channel
receiver
decoding
feedback
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3
Q

models of communication

A

linear
interactive
transactional

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4
Q

transmitted from one person to another either through words, actions, or expressions

A

message

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5
Q

one who transmits the words, actions, or expressions

A

source

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6
Q

how you transmit the words, actions, or expressions

A

encode

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7
Q

through this you transmit the words, actions, or expressions

A

channel

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8
Q

extract the meaning of words, actions, or expressions to complete understanding

A

decode

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9
Q

one who receives the transmitted words, actions, or expression

A

receiver

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10
Q

another word for answer or reply

A

feedback

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11
Q

origin of the message

A

source

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12
Q

source is also called

A

sender

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13
Q

contains the idea or action

A

message

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14
Q

response made by the receiver

A

feedback

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15
Q

also referred to as the Transmission or Standard View Model

A

Shannon-Weaver Model

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16
Q

three main parts of Shannon-Weaver Model

A

sender, channel, receiver

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17
Q

this model is originally designed to mirror radio and telephone technologies

A

shannon-weaver model

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18
Q

in shannon-weaver model, this presents the part of the telephone a person speaks to

A

sender

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19
Q

in shannon-weaver model, this presents the telephone itself

A

channel

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20
Q

in shannon-weaver model, this presents the part of the telephone where one hears the other person speaking

A

receiver

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21
Q

static/absence of signal is considered

A

noise

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22
Q

it produces the message

A

source

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23
Q

this encodes the message as the signal

A

transmitter

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24
Q

the signals are sent through a ___

A

channel

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25
Q

the signals are sent to ___ through the channel

A

receiver

26
Q

upon receipt, the receiver ___ the signal for the destination

A

decodes

27
Q

model 1 of communication

A

shannon-weaver’s model of communication

28
Q

model 2 of communication

A

schramm comm model

osgood-schramm communication model

29
Q

how to know if the message is effectively sent

A

when the receiver correctly decodes what the sender encodes

30
Q

how to know is the communication is effective

A

when the receiver gives the appropriate feedback

31
Q

model 3 of communication

A

berlo’s smcr communication model

32
Q

this model expands the shannon and weaver model

A

smcr model of communication

33
Q

this model includes elements that may affect the transmission of information, encoding, and decoding

A

smcr model of communication

34
Q

elements of smcr model

A 
content
elements
treatment
structure
code
35
Q

element of smcr model: message one transmits

A

content

36
Q

element of smcr model: includes the choice of words

A

content

37
Q

element of smcr model: gestures, facial expressions, movements, postures

A

elements

38
Q

element of smcr model: how the source treats it (important, urgent, formal, casual)

A

treatment

39
Q

element of smcr model: how the words are planned or arranged

A

structure of the message

40
Q

element of smcr model: the expression all composed with the ___ for the receiver to decode

A

code

41
Q

oral expression of the idea or message

A

verbal communication

42
Q

done through actions, facial expressions or body language

A

nonverbal communication

43
Q

when can we say that active listening has been employed?

A

when one is able to repeat, paraphrase, or reflect

44
Q

integral part of the process of communication and is a process in itself

A

listening

45
Q

not simple or passive but it is complex and active

A

listening

46
Q

barriers to listening include:

A

internal and external noise

47
Q

these affect the transmission of the message

A

internal and external noise

48
Q

ultimate goals of communication

A

to understand and to be understood

49
Q

more responsibility fall on the?

A

receiver

50
Q

this changes according to whether you are talking to yourself, to another person, to more than two persons, or to the public

A

process of communication

51
Q

speech context: talking to oneself

A

intrapersonal communication

52
Q

this is where the source who encodes and the recipient who decodes are one and the same person

A

intrapersonal communication

53
Q

this is the channel of intrapersonal communication

A

brain

54
Q

speech context: a person shares thoughts, ideas, and aspirations with another person or to groups of persons

A

interpersonal communication

55
Q

it means relating or communicating with someone other than oneself

A

interpersonal communication

56
Q

source who encodes is different from the recipient who decodes

A

interpersonal communication

57
Q

channel of interpersonal communication

A

f2f, phone, letters, msgs. etc

58
Q

where two persons talk to each other

A

dyadic

59
Q

where 3-12 individuals talk to each other

A

small group

60
Q

this may vary in each speech context

A

nonverbal behavior

61
Q

talking to a considerable number persons or a crowd or the public

A

public communication

OCC (2 decks)

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