Understanding The Operating Environment Flashcards

1
Q

How can an organization partially control the external operating environment?

A

Disrupting the environment which can be through the leveraging of technology in a different way.

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2
Q

The impact of operating environment on organization

A

It affects how organizations behave and whether or not they are able to achieve their objectives.

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3
Q

How can organizations compete successfully?

A

Business owners and managers must continuously monitor and analyze the environment and adapt their strategies accordingly.

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4
Q

How can business leaders make effective decisions?

A

They need to understand the operating environment and the organization’s relationships with stakeholders in the environment.

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5
Q

What are the tools for analyzing operating environment?

A
  1. Porter’s Five Forces
  2. PESTEL framework
  3. Enterprise Risk Management
  4. Scenario analysis or planning
  5. SWOT analysis
  6. Environmental and horizon scanning
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6
Q

What is the Porter’s Five Forces model?

A

It is a framework for assessing and evaluating the competitive strength and position of a business organization.

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7
Q

PESTEL framework

A

It is used to categorize factors identified from monitoring or scanning the external operating environment in which an organization exists.

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8
Q

Enterprise Risk Management

A

It is the process of identifying and addressing the potential events that represents risks to the organization’s achievement of strategic objectives or to opportunities to gain competitive advantage.

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9
Q

What are the fundamental elements of Enterprise Risk Management?

A
  1. Assessment of significant risk

2. Implementation of suitable risk responses

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10
Q

Risk responses include;

A
  1. Acceptance or tolerance of risk
  2. Risk avoidance (for eg. Through avoiding an activity)
  3. Risk transfer or sharing via insurance or joint venture.
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11
Q

How can risks be reduced or mitigated?

A

Through internal control procedures or other risk prevention activities.

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12
Q

Risk heat map

A

A risk heat map presents the results of a risk assessment process visually and in a meaningful and concise manner.

Risk heat maps provide a visual, holistic view of the organization’s risk profile. They may be used as part of the strategic decision making process by enabling the consideration of the organization’s risk capacity, risk appetite and risk tolerance.

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13
Q

Heat maps

A

Heat maps present the results of evaluations of the probability of risk occurrence and the expected impact on the organization.

The 5x5 heat map diagram provides an illustration of how organizations can map probability ranges to common qualitative characteristics of risk event likelihood and a ranking scheme for potential impacts.

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14
Q

SWOT Analysis

A

This helps to identify strengths, weaknesses, opportunities and threats relevant to a business.

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15
Q

How is SWOT analysis usually presented?

A

By the use of a 2x2 matrix

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16
Q

What is the importance of environmental scanning?

A

It provides decision makers with the context within which to make an informed decision. An example is the PESTEL approach to environment scanning.

17
Q

Horizon scanning

A

It is the environmental scanning that is focused on generating actionable intelligence and foresight over the planning horizon of the organization.

Horizon can be next quarter for some organization and next 5 years for other organizations.

18
Q

Importance of effective horizon scanning

A

Effective horizon scanning serves as an early warning system to identify potential opportunities and threats enabling decision makers to plan and act accordingly.

19
Q

Scenario planning

A

It is designed to allow organizations to evaluate the efficacy of strategies, tactics and plans under a range of possible future environments.

It is a process in which multiple points of view are gathered and shared to create alternative views of the future.

20
Q

Importance of scenario planning

A

It helps to establish the best way forward as it helps decision makers better understand the potential meaning and impact of events.

21
Q

Role of big data and advanced data analytics techniques in scenario planning

A

They help to develop models that more accurately reflect how changes in market may affect the organization.

22
Q

Role of scenario analysis in risk management

A

They address the potential impact of the alternative scenarios on an organization’s risk profile.