Understanding the Consumer-Grade User Experience Concept Flashcards
Why is user experience (UX) important for the adoption of software applications?
The successful adoption of software applications by end users is heavily influenced by the UX provided. Today, end users expect enterprise applications to have the same visual look and feel as the applications they use on phones, tablets, and websites every day.
What are the benefits of a well-designed UX for end users and businesses?
A well-designed UX leads to happy end users, reduced training costs, fewer errors, less time spent on support tickets, higher productivity, and fewer customer complaints, resulting in a higher Net Provider Score.
How does ISO 9241 define user experience?
ISO 9241 defines user experience as a “user’s perceptions and responses that result from the use and/or anticipated use of a system, product, or service,” influenced by the application, its use, and the context in which it is used.
What is SAP’s Consumer-Grade UX and which design system exemplifies it?
SAP’s Consumer-Grade UX aims to provide enterprise apps with a consumer-like look and feel, exemplified by SAP Fiori, which encompasses visual elements, navigation concepts, and application provisioning options.
What are the key features of SAP Fiori?
Key features of SAP Fiori include consistency of UI elements, use of standardized web technologies (HTML5, CSS3, JavaScript), SAP Business Application Studio for rapid development, SAP Fiori elements for scalable development, and built-in enterprise-grade features like accessibility and variant management.
How does SAP Fiori ensure a consistent user experience across different applications?
SAP Fiori ensures consistency by using SAPUI5, which has nearly 200 standard controls that look and behave the same across applications. Additionally, it categorizes applications into floorplans that guide UI development, ensuring uniformity.
What is the role of SAP Business Application Studio in SAP Fiori development?
SAP Business Application Studio is a modern, integrated development environment on SAP Business Technology Platform, offering tools and wizards to automate project structure creation, reducing development time significantly.
What are the five fundamental building blocks of SAP Fiori’s design principles?
The five fundamental building blocks of SAP Fiori’s design principles are Role Appropriateness, Adaptability, Simplicity, Coherence, and Delightfulness.
How does SAP Fiori address the need for adaptability in today’s work environment?
SAP Fiori addresses adaptability by allowing applications to render appropriately on different devices and enabling users to start a process on one device and finish it on another, with draft capabilities for temporary work stops.
What are the advantages of using SAP Fiori elements in app development?
SAP Fiori elements reduce development time by providing a template- and metadata-based approach, ensuring high-quality, stable, optimized UI code, and incorporating features like accessibility and variant management out of the box.
What are the key design principles of SAP Fiori, and how do they benefit end users and organizations?
SAP Fiori is designed with five key principles:
Role-Based: Applications are assigned to users via roles managed through transaction code PFCG, ensuring minimal learning curve and alignment with compliance and organizational needs.
Adaptive: Fiori apps work seamlessly across devices (phones, tablets, desktops), allowing users to start and finish tasks on different devices with draft capabilities.
Simple: Apps are deconstructed into small, purpose-specific modules, unlike the more complex SAP GUI applications.
Coherent: Consistent user experience across all apps, providing uniform interaction and visual design.
Delightful: Enhances user experience by making tasks easier and more efficient, leading to higher satisfaction and productivity.
What is the significance of citizen development in app development according to SAP?
Citizen development allows non-technical users, known as Builders, to create and modify applications using low-code/no-code tools, addressing IT resource constraints.
Who is a “Builder” in the context of SAP’s app development strategy?
A Builder is a non-technical user who creates apps using specialized low-code/no-code tools approved by the IT department.
What are low-code and no-code tools, and how do they differ?
Low-code: Uses graphical interfaces to reduce coding needs.
No-code: Allows app development without any coding.
What is SAP Build and what does it consist of?
SAP Build is a low-code/no-code toolset including SAP Build Apps, SAP Build Process Automation, and SAP Build Work Zone.
How does SAP Build Apps facilitate application development for builders?
SAP Build Apps allows app creation through a drag-and-drop interface and integrates with SAP S/4HANA Cloud using prebuilt connectors and APIs.
What capabilities does SAP Build Process Automation provide?
It enables no-code automation of business processes and tasks using drag-and-drop and AI capabilities, with connectors to SAP S/4HANA Cloud.
What is the function of SAP Build Work Zone?
SAP Build Work Zone allows for the creation of role-based business websites and portals accessible from any device, similar to the SAP Fiori launchpad.
How does SAP Build integrate with SAP Business Technology Platform (BTP)?
SAP Build components are services on SAP BTP, unifying app development, data analytics, integration, automation, and AI capabilities.
Which of the following are building blocks of the SAP Fiori design approach?
A
SAPUI5
B
SAP Business Application Studio
C
Python
D
SAP Fiori elements
A
SAPUI5
B
SAP Business Application Studio
D
SAP Fiori elements
Correct. SAPUI5, SAP Fiori elements, and SAP Business Application Studio are building blocks of the SAP Fiori design approach.
Which of the following features of SAP Build is oriented towards a citizen developer?
A
Intuitive graphical tools utilizing code generation
B
Advanced testing capabilities
C
Integrated debugger
D
Utilization of a particular language and/or programming model
A
Intuitive graphical tools utilizing code generation
Correct. In SAP Build, the intuitive graphical tools utilizing code generation is oriented towards a citizen developer.
Which of the following are part of SAP’s LCNC toolset?
A
SAP Build Work Zone
B
SAP Build Apps
C
SAP HANA Cloud
D
SAP Build Process Automation
A
SAP Build Work Zone
B
SAP Build Apps
D
SAP Build Process Automation
Correct. SAP Build Apps, SAP Build Process Automation, and SAP Build Work Zone are part of SAP’s LCNC toolset.
What are the four cloud native principles?
Elasticity, pricing, availability, and SLA.
What is elasticity in cloud computing?
Elasticity allows cloud resources to be scaled up or down automatically based on demand. This ensures optimal performance during peak times and helps avoid unnecessary costs during low usage periods.
How is cloud computing pricing typically structured?
Cloud computing pricing can be subscription-based, with a fixed fee, or consumption-based, where charges are based on actual usage. This flexibility lets businesses choose a model that fits their needs.
What does availability mean in cloud computing?
Availability refers to cloud resources being accessible 24/7. Providers ensure this through redundant systems and communicate expected uptime via Service Level Agreements (SLAs).
What is a Service Level Agreement (SLA) in cloud computing?
An SLA is a contract that defines the expected level of service, such as uptime and performance. For example, a 99.99% SLA guarantees that services will be available for all but about four and a half minutes per month.