Understanding Professionalism Part 2 Flashcards
1
Q
6 ways to be professional at work
A
- Pay attention to your image and how you are percieved by others
- Be a team player
- Admit your weaknesses
- Have a positive attitude
- Be diligent
- Demonstrate initiative
2
Q
Explain your role as a Travel Advisor?
A
To accurately and efficiently guide clients towards making travel decisions that match their needs and expectations, while keeping the client’s best interest and the industry’s best practices and legal requirements in mind.
3
Q
How do positive workplace behaviours enhance your professional image?
A
Builds trust, amity and respect among colleagues and clients,
4
Q
How do negative workplace behaviours detract your professional image?
A
Decreases trust and respect between clients and colleagues and builds animosity and friction among colleagues