Understanding Error And Error Countermeasure Flashcards
Live ware
Interaction between people -
Using English helps communicate effectively
Liveware-software
Takes into consideration the checklist procedures etc
Live ware-hardware
The correct use of ergonomics can help reduce operational risks
Live ware- environment
Errors caused by heat , noise , lighting and weather etc
Informed culture is
Collects info and analyses recommendations whilst keeping everyone up to date
Reporting culture is
People voice their opinions
All reports are anonymous
Learning culture
People learn from other people’s mistakes as well as their own
Flexible culture
Organisation must be flexible with their approach
Just culture
Doesn’t point blame and there’s no fear when reporting
Clear understanding between boundaries of acceptable and unacceptable behaviour
A Good safety culture
Has a non punitive reporting system