Understanding Consumer Behavior Flashcards

1
Q

What is consumer behavior? What influences consumer behavior?

A

Consumer behavior: acquiring, consuming, and disposing of goods, services, time, and ideas by the consumer (us)

Influenced by: social media, ads, friends/family (WOM,) celebrities/sports

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2
Q

3 components of consumption.

A

1-Acquisition: how you actually got the product into your hands.
2-Consumption(Usage): using it
3-Disposition: getting rid of it

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3
Q

2 questions a marketer would ask when determining how to price products?

A

A: How sensitive are consumer to price and price changes?
B: When should pricing tactics be used?

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4
Q

Why is it important to consider where your product is distributed and how it impacts consumer behavior?

A

Availability. Can customers get it? Accessibility. The design of the store. Think Apple store and its purpose in having every single item in order to make money.

Market segmentation.

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