Understanding Business Flashcards

1
Q

What are the sectors of industry?

A

-Primary sector- involves exploiting natural resources from the land e.g. farming, fishing etc.

-Secondary sector- processing industries, construction (outside the workplace) and manufacturing (inside a factory.)

-Tertiary sector- all service providers so covers both direct (to general public) and commercial (to other businesses)

-Quaternary sector- developed from the tertiary sector as it involves services but it is a more specialised group of industries. found in well developed countries, requires a highly educated workforce, generates higher profit.

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2
Q

Explain a private limited company

A

-Owned by 2-50 shareholders, often family members or long standing employees.

-Controlled by directors who are often shareholders and paid managers.

-Financed by share equity, loan, mortgage, trade credit etc.

-Limited liability.

-Complex to set up as specific paperwork must be completed, business must publish annual accounts.

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3
Q

Explain a public limited company

A

-Owned by unlimited shareholders.

-Controlled by paid directors who sit on the board of directors and experts managers.

-Financed by share equity, loan, mortgage, trade credit etc.

-Limited liability.

-Complex to set up as specific paperwork must be completed. Business must publish annual accounts.

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4
Q

Explain a public sector organisation

A

-Owned by state and controlled by the government.

-Financed by income, corporation, VAT tax, gov grants and charges for some services.

-Limited liability.

-Act of parliament for public corporations, government departments run public services.

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5
Q

Explain a third sector organisation

A

-Owned by the cause- set up as a trust.

-Controlled by trustees who fill roles such as chair, secretary, treasurer etc.

-Financed by donations.

-Limited liability.

-Scottish charity regulator oversees all-registration number given and closely regulated.

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6
Q

Advantages and disadvantages of limited companies (private sector)

A

✅ltd co shareholder experience and skills available
✅ltd shares only sold with agreement of all shareholders
✅plc can dominate the market
✅plc shares traded on stock exchange so late amounts can be raised

❌high initial start up costs so lower initial profits
❌decision making can be slow particularly if many layers of management
❌higher tax rates

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7
Q

Advantages and disadvantages of public sector organisations

A

✅provide services which private firms would not fund
✅provide services not everyone could afford but need
✅social inequalities are reduced

❌profit not primary motivation so costs may not be well-controlled
❌long-term planning difficult as govt change and politicians interfere
❌managers may be unfamiliar with modern business practices

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8
Q

Advantages and disadvantages of charities (third sector organisations)

A

✅accounts must be published and annual audits undertaken
✅volunteers give their services for free reducing admin costs
✅helps social inequality, medical cures, and protection of animals

❌competition from other charities
❌badly affected by economic downturns and bad publicity
❌no guarantee of income so difficult to make long-term plans

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9
Q

Objectives of the private sector

A

-maximisation of profit, sales or market share- needed for survival and keeps shareholders happy.

-trained and motivated staff promotes good customer service and staff retention.

-most efficient methods of production will help to reduce costs and/or wastage or achieve quality standard.

-being responsible and improving corporate social responsibility helps better the public image.

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10
Q

Objectives of the public sector

A

-provide a best value service to satisfy taxpayers and voters.

-make efficient use of funds to gain maximum social benefit.

-improve society which will serve the public interest.

-break-even by not overspending agreed budget and prevent services being cut.

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11
Q

Objectives of the third sector

A

-make greatest surplus in order to support cause/charity activities.

-increase donations/volunteers to provide more help or services.

-fund more medical research for condition of wish to find treatment.

-protect animals/environment which is the reason charity exists

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12
Q

Reasons for business growth

A

-greater status and prestige from running a large organisation.

-higher salaries are often available to those controlling larger firms.

-possibility of higher profits if sales increase because larger target market of consumers.

lower average costs can be achieved by larger businesses e.g. bulk buying discounts.

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13
Q

Methods of organic growth

A

-opening premises or outlets by setting up new branches, offices or factories which may be in new locations.

-engaging in product development to extend the range by introducing new products that target more customers.

-expanding operations by employing more staff so increased productive capacity.

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14
Q

Methods of external growth

A

-merger- when the owners of two businesses agree to join to make a new business- it is generally seen as being positive for both parties.

-acquisition- purchase of shares or assets of one business by another with the Directors’ permission- a friendly takeover.

-take-over- when one business buys out owners (shareholders) of another business and takes control- called hostile takeovers if it is without the firms agreement.

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15
Q

What are the different types of integration

A

-backwards vertical integration
-forward vertical integration
-conglomerate integration
-horizontal integration
-lateral integration

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16
Q

Explain backwards vertical integration

A

when a business joins with another business in a previous stage of production e.g. a manufacturer joining with a supplier.

✅guaranteed quality and quantity supply of parts or raw materials
✅supplier’s profit margin no longer exists so adds to profits
✅limits supplies to competitors

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17
Q

Explain forward vertical integration

A

when a business joins with another business in the next stage of production or a future stage e.g. a manufacturer joining with a customer.

✅guaranteed outlet for the product and greater control over the chain of distribution and supply
✅the customer’s profit margin no longer exists so increase in profitability
✅the customer no longer buys competitors goods

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18
Q

Explain conglomerate integration

A

when a business joins with another business in an entirely different market not part of process/chain e.g. a manufacturer joining with an unrelated industry.

✅greatest diversification- spreads risk of failing over more industries
✅transfer of ideas and technical knowledge between businesses
✅expensive specialist skills in one area benefit whole organisation

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19
Q

Explain horizontal integration

A

when a business joins with another business in the same stage of the production process e.g a manufacturer joining with a competitor.

✅reduces the number of business rivals and gain larger market share because customers ‘inherited’ from the competitor
✅benefit from economies of scale e.g. specialist managers, technology
✅greater influence so can dominate market and charge a higher price

20
Q

Explain lateral integration

A

when a business joins with another business which has a connected product or service- an associated item but not in direct competition e.g. a hairdresser and a beauty therapist.

✅shared knowledge of wider market and good business practices
✅guaranteed source of component parts or equipment
✅can deny competitor access to items-competitive advantage

21
Q

Reasons for external growth

A

-accelerates growth as business becoming immediately bigger with greater productive capacity.

-diversification of or new opportunities, to share knowledge, good practices and spread risk by moving into a different market.

-increased efficiency (reducing costs) through economies of scale and improve knowledge of the market which should bring greater profits.

22
Q

Reasons for external growth

A

-accelerates growth as business becoming immediately bigger with greater productive capacity.

-diversification of or new opportunities, to share knowledge, good practices and spread risk by moving into a different market.

-increased efficiency (reducing costs) through economies of scale and improve knowledge of the market which should bring greater profits.

23
Q

Issues with external growth

A

-requires significant funding e.g. share issues, retained profits, finding new partners etc.

-no guarantee the cos structures will merge easily or enhance each other- ‘teething problems’ - so synergies fail to emerge.

-negative publicity about job losses and factory/branch closures can damage reputation.

24
Q

What may a reduction in business size result from

A

-De-merger
-Divestment
-Deintegration
-Asset stripping
-Outsourcing/contracting out
-Management buy-out
-Management buy-in

25
Q

What is a de-merger?

A

If diseconomies of scale set in a business may choose to split into 2 organisations.

26
Q

What is a divestment?

A

A business sells off or closes minor (less profitable) areas of the business.

27
Q

What is deintegration?

A

Breaking up an integrated vertical whole into smaller elements, parts or units, usually for easier handling or management.

28
Q

What is asset stripping?

A

A business buys another that is ‘going cheap’ selling off profitable elements and closing loss-making sections.

29
Q

What is outsourcing/contracting out?

A

A firm hires another external agency to complete a non-core activity e.g. printing, security, landscaping, cleaning or catering.

30
Q

What is outsourcing/contracting out?

A

A firm hires another external agency to complete a non-core activity e.g. printing, security, landscaping, cleaning or catering.

31
Q

What is a management buy-out?

A

Managers buy the business from owners to keep their job.

32
Q

What is a management buy-in?

A

A group of managers from outside take over the business.

33
Q

Reasons for setting up a multinational corporation

A

-access to a wider market- increased sales revenue/market share/profitability.

-cheaper set up costs- take advantage of govt incentives like tax breaks and grants.

-reduced costs of production- lower wage rates, cheaper transport costs etc.

-global brand- increased brand awareness in more countries stimulates interest.

34
Q

Reasons for setting up a multinational corporation

A

-access to a wider market- increased sales revenue/market share/profitability.

-cheaper set up costs- take advantage of govt incentives like tax breaks and grants.

-reduced costs of production- lower wage rates, cheaper transport costs etc.

-global brand- increased brand awareness in more countries stimulates interest.

35
Q

Factors that will deter setting up a multinational corporation

A

-political problems e.g. prohibitive legislation, corruption or political instability.

-strong local competition already operating in the market.

-negative impact on public image if seen to be exploiting cheaper labour, forcing local firms out of business.

36
Q

What is a franchiser?

A

the large business selling the rights to sell its product.

37
Q

What is a franchiser?

A

the large business selling the rights to sell its product.

38
Q

What is a franchisee?

A

the small business buying the rights to sell the product.

39
Q

Advantages and disadvantages of owning a franchise

A

✅established product with a ready market so less chance of failure
✅franchised supports the franchisee with advice and training
✅franchiser selects suitable candidates so protects product name and brand image

❌franchisee has limited decision making
❌franchisee cannot sell business without permission and never owns the business
❌franchise can end without consultation and regular re-application but no guarantee licence awarded again

40
Q

Advantages and disadvantages of owning a franchise

A

✅established product with a ready market so less chance of failure
✅franchised supports the franchisee with advice and training
✅franchiser selects suitable candidates so protects product name and brand image

❌franchisee has limited decision making
❌franchisee cannot sell business without permission and never owns the business
❌franchise can end without consultation and regular re-application but no guarantee licence awarded again

41
Q

What are some external factors

A

-Changes in government funding or policy (political)- government spending priorities affect the public sector spending e.g. health versus education.

-Economic conditions (economic)- businesses are influenced by the state of the UK economy and whether it is in a boom or recession.

-Changes in demand (social)- how much consumers demand is influenced by trends and fads. Higher demand increases turnover.

-Changes in materials and equipment (technological)- this is the technology available in the market but has not yet been bought by the business.

-Natural phenomena (environmental)- changing weather patterns and climate change have resulted in an increase in flooding, drought, high winds, and heavy snowfalls.

-Changes in the market (competitive)- a rival that sells the same products. the greater the competition in a market the harder it is to maintain market share.

42
Q

What are some external factors

A

-Changes in government funding or policy (political)- government spending priorities affect the public sector spending e.g. health versus education.

-Economic conditions (economic)- businesses are influenced by the state of the UK economy and whether it is in a boom or recession.

-Changes in demand (social)- how much consumers demand is influenced by trends and fads. Higher demand increases turnover.

-Changes in materials and equipment (technological)- this is the technology available in the market but has not yet been bought by the business.

-Natural phenomena (environmental)- changing weather patterns and climate change have resulted in an increase in flooding, drought, high winds, and heavy snowfalls.

-Changes in the market (competitive)- a rival that sells the same products. the greater the competition in a market the harder it is to maintain market share.

43
Q

What are some internal factors

A

-staffing skills shortage amongst workers means additional training or recruitment may be needed.

-management (staffing) managers need to have the correct personal qualities, training and experience for their role.

-availability of finance affects investment and whether a business can follow through expansion plans or buy new technology which could influence success.

-technology/machinery is the equipment currently available in the business. It affects the ability to plan and its age and suitability for tasks to be completed is also important.

-development of new products means businesses remain competitive by investing in R&D to develop new products.

44
Q

How is corporate culture developed in an organisation?

A

-implementing the ideas and beliefs of the culture carriers by acting like them.

-recognising good work that fits in with the agreed culture e.g. employee of the month.

-running training courses on accepted behaviours e.g. videos, case studies.

-staff uniforms/dress codes which send the message ‘we are the same and together’

45
Q

How is corporate culture understood by customers?

A

-using symbols and logos which customers recognise as belonging to the organisation.

-using a phrase/motto that can be recognised by customers and is used in marketing.

-the way staff interact is predictable and acceptable to customers.

-company publications detailing success stories which match the culture.