U9: KFRJSDKGJDKJ Flashcards
This includes internal quality control, external quality assurance systems, and non-analytical quality control procedures.
Quality Management
Defined as accuracy, reliability, and timeliness of reported test results
Laboratory Quality
End product of our work in the laboratory:
Produce test results
T/F: Results would not be beneficial for patient even if it is reliable or accurate if not released in a timely manner.
T
Patient management requires this to be done to address the condition of the patients.
release of results in a timely manner
All aspects of laboratory operations must be?
reliable
The laboratory is what kind of system, which involves many steps of activities, many people, many processes and procedures?
complex system
This looks at the entire system and is very important for achieving good laboratory performance.
Quality management system model
Example of negative consequences that we face when there is no quality in the lab
Occurrence of laboratory errors
Negative consequences of laboratory error
- Unnecessary treatment
- Treatment complications
- Failure to provide proper treatment
- Additional and unnecessary diagnostic testing
Additional and unnecessary diagnostic testing result in?
poor patient outcomes (increased cost, time and personnel effort)
In QMS, all aspects of laboratory operation including the following are needed to be addressed to assure quality:
- organizational structure
- processes
- procedures
Coordinated activities to direct snd control an organization with regard to quality
ISO and CLSI definition
What is needed at each phase of testing to assure that quality is reached?
Method of detecting errors
QMS should always start from what phase and up to?
pre analytical, post-examination/post-analytical phase
