U6: HR Objectives and HRM approaches Flashcards

1
Q

What are Human Resource Objectives?

A

Human resource objectives are the targets that the function of a business responsible for all employee related issue want to achieve in a given time period

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2
Q

What are examples of Human Resource Objectives?

A

• Employee engagement and involvement
• Talent development
• Training
• Diversity
• Alignment of values
• Number, skills and location of employees

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3
Q

What is Employee Engagement?

A

Employee engagement is the degree of commitment shown by employees to their individual work as well as towards the business objectives as a whole

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4
Q

What is Employee Involvement?

A

Employee involvement is the amount of contributions an employee can make to their working practises and decision making

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5
Q

What will engaged and involved workers do?

A

Engaged and involved workers will:
- Be positive about the workplace
- Be active rather than passive
- Seek opportunities to influence the workplace
- Want to be involved in decision making

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6
Q

What does Talent Development identify?

A

Talent development identifies those employees who have potential and nurturing this to help them progress

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7
Q

What do talented employees have the potential to do?

A

Talented employees have the potential to help the business achieve its goals in the future

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8
Q

Why is it important to retain talented employees?

A

It is important to retain these employees and give them opportunities to shine and progress

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9
Q

What is Training?

A

Training is the process of equipping employees with the skills and knowledge necessary to carry out their job effectively

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10
Q

What is a strength and weakness of training?

A

Training can take time and money but the benefits of productive and motivated workforce are
considered greater

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11
Q

What does diversity recognise?

A

Diversity is recognising and respecting the fact that all employees are different. Employees have different priorities, backgrounds and beliefs.

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12
Q

What will an objective of diversity do?

A

An objective of diversity will aim to ensure that personal differences do not hinder progress in the workplace and that employees are not discriminated against on grounds of: Age
Gender
Race
Religion
Sexual orientation

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13
Q

What is ‘Alignment of Values’?

A

Alignment of values is bringing the core values or beliefs of all employees together to focus on achieving a common aim

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14
Q

What can an alignment of values lead to?

A

This can lead to a strong corporate culture where all employees fit in to “the way we do things around here” mind set

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15
Q

What do you have to match to the business needs?

A

Matching workforce skills, size and location to business needs

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16
Q

What do you have to match to the business needs?

A

Matching workforce skills, size and location to business needs

17
Q

Why is matching workforce skills, size and location to business needs important?

A

This is important for the business to run smoothly and be able to match supply to demand:
• Enabling all aspects of the business to function
• Meet new challenges to the business
• Meet seasonal fluctuations
• Respond to changes in the workforce e.g. people leaving, changing jobs internally, taking maternity or paternity leave

18
Q

What are the Internal Influences on Corporate Objectives?

A
  • Cost minimisation
  • Market growth
  • Maximise shareholders’ returns
  • Increased competitiveness
19
Q

What are the Internal Influences on Financial Objectives and Strategies?

A
  • Allocating capital expenditure
  • Cutting budgets
  • Implementing profit centres
  • Increasing ROCE
20
Q

What are the Internal Influences on Operations Objectives and Strategies?

A
  • Labour v. capital intensive
  • Innovation
  • Effective time management
  • Lean production
21
Q

What are the Internal Influences on Marketing Objectives and Strategies?

A
  • Low cost v. differentiation
  • Market development v. product development
22
Q

What are the External Influences on Workforce Skills and Availability?

A
  • Number of school leavers and graduates
  • Skills shortages v. skills surplus
  • Demographics e.g. ageing population, immigrants
23
Q

What are the External Influences on Technological Change?

A
  • Capital intensity
  • Skills
24
Q

What are the External Influences on Market Conditions?

A
  • Growth, static or decline
  • Consumer habits
25
What are the External Influences on Political Factors?
• UK legislation - minimum wage - age discrimination • EU directives - work time directive - paternity leave
26
What are the External Influences on Social Factors?
• Family commitments - mothers returning to work - single parent families • Students working to fund university
27
What has an impact on the way a business treats its staff?
The overall way in which a business treats its staff has a direct impact upon the level of performance, motivation of employees and management styles.
28
What is the Hard Human Resource Management?
Staff are treated as a resource that must be managed in order for the business to control costs and output
29
What is the Soft Human Resource Management?
Staff are treated as an asset to the business that can contribute and help the business achieve its objectives
30
What are characteristics of a Soft HRM?
• Opportunities for staff development: - Training - Talent development - Internal promotion • Empowerment • Consultation • Greater autonomy and responsibility: - Flatter organisational structure
31
What are characteristics of a Hard HRM?
• Control mechanisms - Judgemental appraisals - Centralised decision making - Tall organisational structure • Fixed term contracts • Minimum wage •External recruitment