U4A1 (b) business change Flashcards

1
Q

10 driving forces

A

managers
employees
competitors
legislation
pursuit of profit
reduction of costs
globalisation
technology
innovation
societal attitudes

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2
Q

how managers drive change

A

personal desire to intiate and maintain the momentum of change. inspire others to change.

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3
Q

how employees drive change

A

can influence others and have an active role in change.

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4
Q

how competitors drive change

A

respond to the actions of competitors so they can respond quickly to avoid losing market share.

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5
Q

how legislation drives change

A

businesses must change based on local, state and federal governments who may bring in legislation to address.

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6
Q

how pursuit of profit drives change

A

profit is a key objective of a business and must be sustained over time.

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7
Q

how reduction of costs drive change

A

reducing costs is often the quickest way to improve profitability.

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8
Q

how globalisation drives change

A

allows for increased access to markets. faster business growth due to more trading relationships.

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9
Q

how technology drives change

A

technology changes at an increasing rate, putting pressure on businesses to initiate change.

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10
Q

how innovation drives change

A

when something already established is improved upon, the business gains competitive advantage.

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11
Q

how societal attitudes drive change

A

society moves at a fast pace, so businesses must continuously re-examine the workforce and change accordingly.

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12
Q

6 restraining forces

A

managers
employees
time
organisational inertia
legislation
financial considerations

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13
Q

how managers restrict change

A

managers may not believe change is in the best interest of the business. prevent change occuring if it threatens their position.

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14
Q

how employees restrict change

A

employees who do not feel appreciated in the business may oppose the change.

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15
Q

how time restricts change

A

businesses that have not planned change will be unable to respond quickly.

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16
Q

how organisational inertia restricts change

A

businesses that are not open or receptive to change. change cannot be introduced easily.

17
Q

how legislation restricts change

A

government body can stop change happening, or businesses may struggle managing and adjusting to change.

18
Q

how financial considerations restrict change

A

change may be too expensive. financial instutions reluctant to lend without strong security.

19
Q

porter’s 2 generic strategies

A

lower cost strategy
differentiation strategy

20
Q

summarise lower cost strategy

A

business goal is to become the lowest-cost producer of a product.

21
Q

advantages of lower-cost strategy

A
  • competitive advantage in markets with price conscious consumers
  • beneficial for large businesses who can buy in bulk
22
Q

disadvantages of lower-cost strategy

A
  • customer may associate lower cost with lower quality
  • standardised goods will not meet unique demands of customers.
23
Q

summarise differentiation strategy

A

business goal is to make their good/service have a unique point of difference from competitors.

24
Q

advantages of differentiation strategy

A
  • competitive advantage in markets with brand loyalty
  • beneficial for large businesses looking to create an image
25
disadvantages of differentiation strategy
- features can be copied by producers, taking away competitive advantage - not good for price sensitive consumers or markets.
26
according to the force field analysis theory, what is the current state of the business called?
equilibrium or status quo
27
benefits of the force field analyses theory
- managers can assess the situation and make a plan of action - gives an objective view of the change before it is initiated - allows business to identify and strengthen driving forces - allows business to identify and minimise restraining forces - allows a timeline to be developed and resources to be obtained