u4 marketing Flashcards

1
Q

What is Marketing?

A

process of creating, packaging, promoting, distributing, and selling goods/services to satisfy consumer

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2
Q

5 major activities of marketing

A
  1. market research
  2. product development
  3. promotion
  4. distributing
  5. pricing
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3
Q

old vs new view of marketing

A

old focused on just profit
new focuses on building strong relationships with consumer so return rate is high + being socially responsible

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4
Q

Why do you think there is this shift in how companies think about marketing?

A
  • evolving consumer interests and demands
  • increased competition
  • long-run benefits
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5
Q

What are Customer Needs, Wants, and Demands?

A
  1. basic things humans need
  2. unnecessary things that humans want influenced by society, culture, personality
  3. wants backed up by purchasing power
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6
Q

3 major steps of marketing

A
  1. identify an opportunity in a specific consumer/industrial market
  2. research, understand marketplace and consumers to ensure that opportunity has not already met been met
  3. design a marketing strategy
  4. build reputable customer relations
  5. monitor marketing
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7
Q

What are the Two Types of Markets? Identify and Define them.

A

consumer market - individuals and households purchasing for personal consumption
business market - companies/organizations buying for repurposing/selling/operational use

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8
Q

What are the two types of consumer markets? Identify and Define them

A

mass market - offers same marketing mix to all customers
target market - recognizes diversity of customers and offers specialized marketing mix

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9
Q

Give 4 examples of mass market products. Explain in general why these products fall into the mass market

A

products for everyone, toothpaste, smartphones, toilet paper, soft drinks

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10
Q

Give 4 examples of niche market products. Explain in general why these products fall into the niche market

A

products only people with certain interests buy, pet food, ski gear, vegan products, designer makeup

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11
Q

What is market segmentation?

A

the breaking down or building up of potential buyers into groups called market segments

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12
Q

What are the four major categories businesses use to SEGMENT their consumers? Identify and define each. Use examples to support your answer.

A

demographic
geographic, psychographic,
behaviouristic

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13
Q

What do marketing managers need to consider in order to ensure a successful marketing strategy.

A
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14
Q

Explain the relationship between the 4 elements of the marketing mix

A
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15
Q

What are the 4 elements of the marketing mix? list and define

A
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16
Q

What are the 3 factors to consider in international marketing? Put a few dot jots in to help you understand

17
Q

Explain the 4 P’s in an international marketing context.

18
Q

What is standardization in international marketing? What is localization in international marketing?

19
Q

Choose 1 Multinational Corporation and explain how it markets its products globally. Use course terminology in your answer.

20
Q

How does dominoes incorporate the strategy of localization into its international marketing strategy?

21
Q

Explain what KFC is doing in Japan and how it ties to international marketing