U4

Question 1

Kundenservice

m,

Answer 1

customer service

Question 2

Bedienung

f, -en

Answer 2

service

waiter

Question 3

Qualität

f, -en

Answer 3

quality

Question 4

Schreiben

n,-

Answer 4

letter

Question 5

Verlag

m, -e

Answer 5

publisher’s

Question 6

abonnieren vt

Answer 6

to subscribe to sth

Question 7

auffordern vt

Answer 7

to ask [or form

Question 8

bedienen vt

Answer 8

service

Question 9

behalten vt

Answer 9

to keep sth

Question 10

erhalten vt

Answer 10

to receive sth [from sb]

Question 11

sogar adv

Answer 11

even

Question 12

statt präposition gen

conj

Answer 12

instead of sb/sth

Question 13

Apparat

m, -e

Answer 13

apparatus

Question 14

Ansage

f, -n

Answer 14

announcement

Question 15

Anschluss

m, Anschlüsse

Answer 15

[telephone] connection

Question 16

Durchwahl

f,-en

Answer 16

extension number

Question 17

bereithalten vt

Answer 17

to have sth ready [for sb/sth]

Question 18

drücken vt

Answer 18

press

Question 19

zurückrufen vt

Answer 19

to call back sb

Question 20

besetzt adj

Answer 20

taken,occupied

Question 21

Abteilung

f,-en

Answer 21

department

Question 22

Jugend

f,

Answer 22

youth

Question 23

Kopie

f, .n

Answer 23

copy

Question 24

speichern vt

Answer 24

speichern

to save sth [on[to] sth] [or store sth [on sth]]

Question 25

blass adj

Answer 25

to look pale

pale

Question 26

bleich adj

Answer 26

pale

Question 27

selbstverständlich adj

Answer 27

natural

of course

Question 28

obwohl conj

Answer 28

although

Question 29

trotzdem conj

Answer 29

nevertheless

Question 30

Betreff,-e

m,

Answer 30

reference

like the date of the letter or phone, it’s helpful to find stb

Question 31

Grußformel

f,-

Answer 31

salutation

to say goodbye

Question 32

durchstellen vt

Answer 32

to put through sb/sth
verbinden
connected to another person in the phone call

Question 33

zuständig adj

Answer 33

responsible

Question 34

ausrichten vt

Answer 34

to tell sb sth
like leave a messege
to organize sth [for sb]

Question 35

einleiten vt

Answer 35

to introduce sth [against sb]

Question 36

Abonnement

m，-en

Answer 36

Abonnemo

French 订阅