types of decisions Flashcards
business value of improved decision making
Improving hundreds of thousands of small decision adds up to large annual value for the business
Unstructured types of decision
Decision maker must provide judgement, evaluation, and insight to solve problem.
Structured types of decision
Repetitive and routine, involve definite procedure for handling so they do not have to be treated each time as new
Semi structured types of decision
Only part of problem has clear-cut answer provided by accepted procedure
Senior managers
Make many unstructured decisions
Middle managers
Make more structured decisions but may include unstructured components
Operational managers and rank and file employees
Make more structured decisions