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Tyler Products > Tyler Products > Flashcards

Tyler Products Flashcards

1
Q

Contactless way to disburse accurate payments no matter which type of transaction - jury duty, child support, bonds, witnesses

A

Court Funds

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2
Q

What is Court Funds

A

Contactless way to disburse accurate payments no matter which type of transaction - jury duty, child support, bonds, witnesses

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3
Q

What types of transactions does Court Funds distribute payments for

A

Jury duty, child support, bonds, witnesses, etc.

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4
Q

What is Release Pay

A

Hassle-free way to pay residents and work release participants accurately and on time

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5
Q

Hassle-free way to pay residents and work release participants accurately and on time.

A

Release Pay

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6
Q

What are the facility benefits of Release Pay

A

Eliminate problems resulting from check fraud, lost and stolen checks, unclaimed property, and escheatment

Reconcile bank accounts faster

Cut costs for check stock, postage, and supplies

Interface with technology for accounting, commissary, jail management

Eliminate cash handling

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7
Q

What are the resident benefits of Release Pay

A

Use anywhere Mastercard is accepted

Get 24/7 card account help

Claim funds through a variety of methods

Easy access to turn off card or reactivate in the mobile app

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8
Q

What are the benefits of Court Funds

A

Prompt resident payment

Lessen the risk of lost, stolen or fraudulant checks

Reconcile bank accounts immediately

Reduced unclaimed property and escheatment

Eliminate expensive paper checks, supplies, and postage

Interface with software for accounting, finance, court management, case management, and jury management

Eliminate cash payments to meet auditing requirements

Make it easy for unbanked residents — payees have a variety of claim options

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9
Q

What are the CSI benefits

A

Faster document filing for the docket, more accurate

Robots learn over time

Clerks can focus on high value tasks - happier

Increased access for attorneys/pubic

Repetitive tasks are automated

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10
Q

What is Computing Systems Innovations (CSI)

A

AI-enabled document understanding and workflow automation for court staff

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11
Q

AI-enabled document understanding and workflow automation for court staff

A

Computing Systems Innovations (CSI)

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12
Q

What’s included in the Enterprise Corrections Suite

A

Jail Manager

Corrections Mobile

Community Readiness

Resident Resources

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13
Q

What is Jail Manager

A

Optimizes jail operations with workflows, checklists, and an associated graphical status monitor provide mechanisms for tracking the intake and release processes associated with a resident and assist in identifying where a resident is in the workflow

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14
Q

What are the benefits of Jail Manager

A

Speed up intake process

Enhance security check process

Simplify financials

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15
Q

What is Corrections Mobile

A

Mobile app integrated with Jail Manager, corrections can log and track activities on their phone without going back to their desk

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16
Q

What are the benefits of Corrections Mobile

A

Automates tasks

Don’t need WiFi

Tracks resident and officer movement

Enhances security process

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17
Q

What is Resident Resources

A

Provides real-time virtual access to information, tools, and resources - communication, education, ecommerce, etc.

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18
Q

Provides real-time virtual access to information, tools, and resources - communication, education, ecommerce, etc.

A

Resident Resources

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19
Q

Mobile app integrated with Jail Manager, corrections can log and track activities on their phone without going back to their desk

A

Corrections Mobile

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20
Q

Optimizes jail operations from intake to release - resident data, risk levels,

A

Jail Manager

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21
Q

What is Community Readiness

A

Gives incarcerated individuals the ability to connect with the community to prepare for successful re-entry- resources to secure housing, social services, or addiction programs

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22
Q

Gives incarcerated individuals the ability to connect with the community to prepare for successful re-entry into society

A

Community Readiness

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23
Q

What are the benefits of Enterprise Corrections

A

Resident safety w/movement and alerts

Track resident booking and release

Share workflow info b/t courts, jails, law enforcement

Automate tasks, improve efficiency

Monitor/rehabilitate residents to reduce recidivism

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24
Q

What is Enterprise Corrections

A

Integrated, comprehensive jail management software, booking to intake to re-entry

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25
Q

Integrated, comprehensive jail management software, booking to intake to re-entry

A

Enterprise Corrections

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26
Q

What are the benefits of Virtual Court

A

Reduce failure to appear rates

Increase compliance

Free up staff, shorten lobby lines

Create referenceable record of court proceedings

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27
Q

What is Virtual Court

A

Remote hearing solution that integrates with CMS

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28
Q

Remote hearing solution that integrates with CMS

A

Virtual Court

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29
Q

What is Civil Process

A

Suite to help civil departments efficiently document, serve, process payments and close out civil cases

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30
Q

Suite to help civil departments efficiently document, serve, process payments and close out civil cases

A

Civil Process

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31
Q

What are the benefits of Civil Process

A

Maintains transparency with detailed audit and security features

Accurate financial reports with double entry accounting

Increased efficiency

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32
Q

What’s included in the Civil Process suite

A

Civil Serve

Civil Process Mobile

Attorney Access

Public Sales Access

33
Q

What is Civil Serve

A

Enables office based personnel to track court case papers and data, record service and payment activity, reconcile financial data, create correspondence and produce reports

34
Q

Enables office based personnel to track court case papers and data, record service and payment activity, reconcile financial data, create correspondence and produce reports

A

Civil Serve

35
Q

What is Civil Case Access

A

Provides access to search across public and agency databases

36
Q

Provides access to search across public and agency databases

A

Civil Case Access

37
Q

What is Public Sales Access

A

Publishes latest real estate and personal property sales info to public website for viewing

38
Q

Publishes latest real estate and personal property sales info to public website for viewing

A

Public Sales Access

39
Q

What is Attorney Access

A

Allows attorneys to access case and service info online 24/7

40
Q

Allows attorneys to access case and service info online 24/7

A

Attorney Access

41
Q

What are the benefits of Enterprise Justice

A

Protect/manage/organize party info, events, warrants, fees and charges- courts control case access

Track cases e-File to disposition

Paperless courts

Automated workflow for higher efficiency

42
Q

What is Civil Process Mobile

A

Allows field-based personnel to easily send and receive the latest case information from a mobile device

43
Q

Allows field-based personnel to easily send and receive the latest case information from a mobile device

A

Civil Process Mobile

44
Q

What are the benefits of Civil Process Mobile

A

Enhance officer safety

Improve office productivity with real time address and notes info updates

45
Q

What does Enterprise Justice do

A

Connects justice partners - law enforcement, corrections, supervision - for end to end criminal justice solution … dispatch to disposition

46
Q

Connects justice partners - law enforcement, corrections, supervision - for end to end criminal justice solution … dispatch to disposition

A

Enterprise Justice

47
Q

What’s included in the Enterprise Justice suite

A

Enterprise Attorney Manager

Enterprise Case Manager

Defendant Access

47
Q

What is Enterprise Attorney Manager

A

Aids attorney and public defender offices by organizing and maintaining case data for hearing and pretrial

Includes case status, witness, victim, evidence, stats

48
Q

Aids attorney and public defender offices by organizing and maintaining case data for hearing and pretrial

Includes case status, witness, victim, evidence, stats

A

Enterprise Attorney Manager

49
Q

What are the benefits of Enterprise Attorney Manager

A

Share info with courts and jails

Create electronic case file with docs, videos, photos

Integrate document management

Generate subpoenas, notices, pleas without having to rekey

50
Q

What is Enterprise Case Manager

A

Provides secure access to party and case data across the entire justice system

51
Q

Provides secure access to party and case data across the entire justice system

A

Enterprise Case Manager

52
Q

What are the benefits of Enterprise Case Manager

A

End to end case management: efiling to disposition

Streamlined workflow and tasks

Customized to court processes

Secure access to party and case data across the justice system

53
Q

What is Online Dispute Resolution (ODR)

A

Step by step online process to resolve disputes

54
Q

Step by step online process to resolve disputes

A

Online Dispute Resolution (ODR)

55
Q

What are the types of ODR disputes

A

Debt, landlord/tenant, small claims, custody

56
Q

What are the benefits of Online Dispute Resolution (ODR)

A

Empowers parties to resolve their own disputes - convenient, 24/7 access

Saves attorney time/fees

Saves judges time

Mediation support

57
Q

What does eFile and Serve do

A

File, serve, and deliver court docs electronically in single, secure, online location

58
Q

File, serve, and deliver court docs electronically in single, secure, online location

A

eFile and Serve

59
Q

What are the benefits of eFile and Serve

A

Centralized location to access docs 24/7 - paperless

Track electronic services history and user status - instant access

Decreased filing time - auto-populates into EJ, eliminates data entry

Reduced physical storage

60
Q

What is Investigations, Audits, and Counsel

A

Case management that helps connect the dots and efficiently close closes by automating the collection, imaging, organization, and distribution, and retrieval of case data

61
Q

Case management that helps connect the dots and efficiently close cases by automating the collection, imaging, organization, and distribution, and retrieval of case data

A

Investigations, Audits, and Counsels

62
Q

What is Enterprise Jury Manager

A

Single platform helping jury clerks and court executives maximize time and manage jury process start to finish

63
Q

Single platform helping jury clerks and court executives maximize time and manage jury process start to finish

A

Enterprise Jury Manager

64
Q

What are the benefits of Enterprise Jury Manager

A

Flexible communication with the public

Convenient self-serve options for summons and payments

Reduce tedious tasks, more efficient

Meaningful data into mailings, responses, yield, utilization

65
Q

What is Justice Insights

A

Broad view of performance while measuring efficiencies and outcomes across departments or jurisdictions

66
Q

Broad view of performance while measuring efficiencies and outcomes across departments or jurisdictions

A

Justice Insights

67
Q

What are the types of analytics available within Justice Insights

A

Court Analytics

eFile Analytics

Pretrial Analytics

Probation Analytics

68
Q

What is Enterprise Supervision

A

Coordinate, communicate, record and track every probation step, along with pretrial services

69
Q

Coordinate, communicate, record and track every probation step, along with pretrial services

A

Enterprise Supervision

70
Q

What are the benefits of Enterprise Supervision

A

Monitor cases and finances

Track client movements

Automate client check-ins

Reduce missed client events

Track/manage detainee custody

Complete room checks that sync up

71
Q

What is Defendant Access

A

Supports online resolution of traffic tickets or misdemeanors, citizens can handle their citations more conveniently

72
Q

Supports online resolution of traffic tickets or misdemeanors, citizens can handle their citations more conveniently

A

Defendant Access

73
Q

What is Guide and File

A

Allows courts to develop their own interview process and electronic forms to simplify the filing process for self-represented litigants while adhering to the court’s filing rules

74
Q

Supports online resolution of traffic tickets or misdemeanors, citizens can handle their citations more conveniently

A

Defendant Access

75
Q

What is re:Search

A

Portal for case records and documents across multiple jurisdictions at the state level

76
Q

Portal for case records and documents across multiple jurisdictions at the state level

A

re:Search

77
Q

What are the benefits of re:Search

A

Simplifies online presence
Integrates with CMS
Increased access for courts - revenue opportunity, transparency, less printing
Increased access for attorneys - single portal, saves time and money

78
Q

What are the benefits of Guide and File

A

Access to justice
Improves court’s image
Paperless
Automates processes

Tyler Products (1 decks)

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