TW Chapter 6: Establish Standardized Processes and Procedures

Question 1

How does standardization relate to continuous improvement?

Answer 1

It is the starting point for continuous improvement, since consistent performance relies upon standardization. Only then can the process be measured and reliably improved.

Question 2

What is the effect of an enabling bureaucracy?

Answer 2

It is a standardized bureaucracy that allows for flexibility and true innovation

Question 3

How is a standardized process created?

Answer 3

By defining, clarifying (making visual), and consistently using the methods that ensure the best results

Question 4

What is standardization a means to?

Answer 4

Creating the most consistent performance possible.

Question 5

What is the appropriate standard in standardization?

Answer 5

Creating the best possible work method, with the least amount of waste, producing the best quality product at the lowest cost

Question 6

What is the primary indicator of success in Toyota Way standardization?

Answer 6

Maximization of the entire system; “total cost” via waste reduction

Question 7

What is the philosophy beyond Toyota Way standardization?

Answer 7

Waste reduction

Question 8

How is waste reduced in Toyota Way standardization?

Answer 8

By reducing or eliminating variation within processes

Question 9

After an operator is trained in the standard process, what is the function of the visual reference?

Answer 9

For management audits of the process

Question 10

What are the prerequisites to standardized work?

Answer 10

Those things required to achieve stability:

1. The work task must be repeatable
2. The line and equipment must be reliable, with minimal downtime
3. Quality issues must be minimal