Trust, Justice, Ethics Flashcards
Trust
The willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions
Risk
Becoming vulnerable
Attachment theory
Humans are born with a need to form a close emotion bond
Cognition based trust
Ability, benevolence, integrity
Trustworthiness: the characteristics of a trustee that inspire trust
Affect based trust
Emotional fondness for the trustee
We trust them because we like them
New relation
Disposition based trust
More relationships
Cognition based trust
Few relationships
Affect based trust
Disposition based trust
Faith in human nature
A general expectation that words, promises, and statements of individuals and groups can be relied upon
The characteristic of a trust or (attachment theory)
Distributive Justice
Fairness of decision outcomes
Are rewards allocated properly
Allocate rewards
Equity
Equality
Need
Procedural justice
Fairness of decision procedures
- voices
- consistency
- bias suppression
- representativeness
- accuracy
Interaction between distributive justice and procedural justice
Procedural justice is particularly important when distribute justice is lacking
Meta-analysis: procedural justice is a stronger driver of job satisfaction and org commitment
- how a decision is made is more important than the actual outcome
Interpersonal justice
- fairness of treatment by authorizes
- respect
- propriety: authorities refrain making improper remarks
Informational justice
- fairness of communication
- justification
- truthfulness
Ethics
The degree to which the behaviors of an authority are in accordance with generally accepted moral norms
Behavioral ethics
- theft/property sabotage
- harassment and abuse
- discrimination
- health and safety violations
- fabricating documents
Four component model of ethical decision making
- Moral awareness
- Moral judgement
- Moral intent
Moral awareness
Occurs when an authority recognizes a moral issue exists in a situation
Moral intensity: situations have higher potential for harm
Moral attentiveness/ degree to which the decision maker tends to pay attention to moral issues in daily life
Moral judgement
Reflects the process people use to determine whether a course of action is ethical
Moral principles: decision rules that people use to decide if an action is morally right
Moral intent
Reflects an authority degree of commitment to the moral course of action
Moral identity: the degree to which a person self-identifies as a moral person
How do ethical behaviors occur?
Moral awareness + moral judgement + moral intent = ethical behavior
Morning morality effect
Individuals have less unethical behaviors in the morning than at night bc moral awareness and self control
