Trust, Justice, Ethics

Question 1

Trust

Answer 1

The willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions

Question 2

Risk

Answer 2

Becoming vulnerable

Question 3

Attachment theory

Answer 3

Humans are born with a need to form a close emotion bond

Question 4

Cognition based trust

Answer 4

Ability, benevolence, integrity
Trustworthiness: the characteristics of a trustee that inspire trust

Question 5

Affect based trust

Answer 5

Emotional fondness for the trustee
We trust them because we like them

Question 6

New relation

Answer 6

Disposition based trust

Question 7

More relationships

Answer 7

Cognition based trust

Question 8

Few relationships

Answer 8

Affect based trust

Question 9

Disposition based trust

Answer 9

Faith in human nature
A general expectation that words, promises, and statements of individuals and groups can be relied upon
The characteristic of a trust or (attachment theory)

Question 10

Distributive Justice

Answer 10

Fairness of decision outcomes
Are rewards allocated properly

Question 11

Allocate rewards

Answer 11

Equity
Equality
Need

Question 12

Procedural justice

Answer 12

Fairness of decision procedures
- voices
- consistency
- bias suppression
- representativeness
- accuracy

Question 13

Interaction between distributive justice and procedural justice

Answer 13

Procedural justice is particularly important when distribute justice is lacking
Meta-analysis: procedural justice is a stronger driver of job satisfaction and org commitment
- how a decision is made is more important than the actual outcome

Question 14

Interpersonal justice

Answer 14

• fairness of treatment by authorizes
• respect
• propriety: authorities refrain making improper remarks

Question 15

Informational justice

Answer 15

• fairness of communication
• justification
• truthfulness

Question 16

Ethics

Answer 16

The degree to which the behaviors of an authority are in accordance with generally accepted moral norms

Question 17

Behavioral ethics

Answer 17

• theft/property sabotage
• harassment and abuse
• discrimination
• health and safety violations
• fabricating documents

Question 18

Four component model of ethical decision making

Answer 18

1. Moral awareness
2. Moral judgement
3. Moral intent

Question 19

Moral awareness

Answer 19

Occurs when an authority recognizes a moral issue exists in a situation
Moral intensity: situations have higher potential for harm
Moral attentiveness/ degree to which the decision maker tends to pay attention to moral issues in daily life

Question 20

Moral judgement

Answer 20

Reflects the process people use to determine whether a course of action is ethical
Moral principles: decision rules that people use to decide if an action is morally right

Question 21

Moral intent

Answer 21

Reflects an authority degree of commitment to the moral course of action
Moral identity: the degree to which a person self-identifies as a moral person

Question 22

How do ethical behaviors occur?

Answer 22

Moral awareness + moral judgement + moral intent = ethical behavior

Question 23

Morning morality effect

Answer 23

Individuals have less unethical behaviors in the morning than at night bc moral awareness and self control