True or False

Question 1

In order to develop SCM programs, the most important thing is to use facilitating tools such as Lean thinking or TCM. tools such as Lean thinking or TCM.

Answer 1

False

Question 1

The best cost policy in supply chain programs should always be oriented to optimize operating costs. always be aimed at optimizing operating costs.

Answer 1

False

Question 2

The level of operational complexity that the company can accept is determined by its optimal level of efficiency

Answer 2

False

Question 3

The four dimensions of a service policy are based on the “perfect order” indicator, expectation management, personalization and segmentation.

Answer 3

False

Question 4

If we are unable to make reliable sales forecasts, we will have to start by invariably implementing operational response mechanisms to match supply with demand.

Answer 4

True

Question 5

Supplier management currently presents two major challenges: a) how to move from static to dynamic relationships without losing the ability to endure in the medium/long term, and b) developing long-term contracts that guarantee win-win relationships.

Answer 5

False

Question 6

Using mapping tools allows you to build a good AS-IS analysis.

Answer 6

True

Question 7

For Zappos, in its early stages, when offering a large number of products in an environment of high uncertainty in demand behavior it is more important to generate demand management mechanisms than to create algorithms to algorithms for calculating sales forecasts.

Answer 7

True

Question 8

The lessons learned on the use of outsourcing strategies for manufacturing activities indicate that the results achieved are superior to those of companies that prefer to keep them in-house, either partially or in their entirety. in-house, either partially or totally.

Answer 8

False

Question 9

Wal-Mart together with its supplier manufacturers invented parts of classic logistics with programs such as VMI (vendor management inventories), Cross Docking, Pick to Light, Drop&Hook, EDLP (every day low Price) and Category Captains.

Answer 9

True

Question 10

Marc Lore, CEO of Jet.com and Wal-Mart E-commerce has moved away from imitating Amazon and has focused on buying Pure-Players such as Moddoth, Shoebuy and Bonobos, among others.

Answer 10

True

Question 11

Zara, with a much more capital-intensive business in stores and factories than its competitors, could also afford to have high inventories.

Answer 11

False

Question 12

In a fast and flexible chain such as Zara’s, the factories and distribution centers should have a capacity utilization of no more than 50%. distribution centers a capacity utilization of not much more than 50%.

Answer 12

True

Question 13

In transnational service companies such as McDonald’s, there is usually a high turnover of personnel, which does not usually have a high impact on management, since the associated processes and procedures are defined with a high degree of detail.

Answer 13

tRUE

Question 14

The main reason for a company to encourage co-production is that the services in which co-production is introduced are better adapted to the needs of customers.

Answer 14

True

Question 15

The implementation of process management in a company structured in departments that are oriented to their own departmental objectives and with very little interdepartmental communication, usually has as its most important advantage the reduction of costs and, secondly, the customer orientation of the company.

Answer 15

True

Question 16

Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, speed and service.

Answer 16

True

Question 17

Through the practice of benchmarking, companies can develop improvements in their processes, but it is innovation processes, but it is innovation that will enable them to achieve industry leadership positions. sector leadership.

Answer 17

True

Question 18

We should always look for the practical global improvement of a given process in order to develop a to develop a benchmarking process in relation to it.

Answer 18

False