Troubleshooting Steps Flashcards by Juan Mosca | Brainscape

Q

First

A

Identify the problem

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Q

Second

A

Establish a theory. (Question the obvious)

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Q

Third

A

Test the theory

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Q

Fourth

A

Establish a plan of action

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Q

Fifth

A

Verify full system functionality

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Q

Sixth

A

Document findings, actions, and outcomes

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