Troubleshoot Mobile Devices Flashcards

1
Q

A hard reset of a mobile device will do what?

A

Return it to factory defaults

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2
Q

A soft reset is really doing what?

A

Restarting the device

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3
Q

Your mobile user is complaining of extremely short battery life - name at least 5 things they can do.

A

Brightness, locations settings, airplane mode, disable push notifications, close apps not in use

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